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Central Coast Nutraceuticals, Inc. Complaints - Fraud

Review all Central Coast Nutraceuticals, Inc. complaints

Central Coast Nutraceuticals, Inc.

Posted: 2008-11-19 by Wanda Streitenberger  [send email]
Fraud
Complaint Rating:  100 % with 2 votes
Company information:
Central Coast Nutraceuticals, Inc.
12399 Belcher Rd. South
Largo, Florida
United States
Phone: 740-335-3319
support@centralcoastnutra.net

I ordered a trial bottle of Green Tea Extreme for 1.00 and I recieved extre items I did not order but was charged the amount of
$45.85. I cannor reach anyone by phone, they are always busy. My next month statement, I was charged $38.95 again for product I did nor order and again I cannot reach anyone by phone. They offered me a refund of $20.00 If I would keep the product
they sent to me . I did not accept because I wan't the full amount refunded on both charges. I will keep writing these complaints until I recieve both refunds.
Comments United States Unauthorized Charges
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Comments

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 232 days ago by   d_fizzle 0 Votes
This is a lie i ordered this product and read the tearms of the offer you were just too stupid to read the terms of the offer it all says it there i like the product it works great and every time i call in i get great service there more then helpful they even gave me a discount on the products so i really dont know what this lady is talking about and its not a sample get that straight dude its a 14 day trial u know try it before you buy it hello you cant got to walmart try a new cereal and try to return it because you dont like it no with them you can i dont see anything wrong with them you people really are retarded
 24 days ago by   Central Coast Nutraceuticals Inc. 0 Votes
If there are any questions regarding Trial offers, membership enrollment, or returns with Central Coast Nutraceuticals products, we recommend contacting the Customer Care Department either by phone (888-692-8352) or through our Customer Assistance Website (Getorderhelp.com). If you call, there is rarely a hold time, and if you e-mail don’t forget to check your spam e-mail box for the response. The Customer Care Department is available to help you Monday – Friday: 5am – 6pm Mountain Std. Time.

There were two up-sell items located on the order page pre-selected for your convenience. You had to deselect these items in order to not be charged for them. Please note that the pre-selected options no longer appear on the order page due to recent changes on the website in effect January 2009.

Here is an example of the terms and conditions, taken directly from the Green Tea Extreme order page.

“Your ten day trial begins approximately four days after you place your initial order. Most orders are received within four days. If you do not receive your order within the four day shipping period please contact customer care and we will be happy to extend your trial period. If you are not satisfied with Green Tea Extreme for any reason just return the unused portion anytime before the end of the ten day trial period and you will have no further obligation. If you are happy with the product do nothing and your credit card will be charged an additional $38.95 approximately fourteen days after the initial trial shipment. In addition, approximately thirty days after you order your risk-free trial and about every thirty days thereafter, we will automatically send you an additional 1 month supply. The credit card you provide today will be billed the low price of $39.95 plus $4.95 shipping & handling for a total of $44.90 when each new product ships. That's 20% off the regular price for a 1-month supply. You may cancel your membership to Green Tea Extreme during the trial period or any time thereafter by simply calling our Customer Care department at 1-888-692-8352 or by using our contact form at www.getorderhelp.com. Remember, most customers see noticeable results by using Green Tea Extreme consistently for three months. If you are not fully satisfied with future shipments you may return any unopened bottles within thirty days of receipt for a full refund less the shipping and a 15% restocking fee. Please read full Terms and Conditions for complete details of this offer.”

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