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First Progress Credit Card, Columbus, Georgia Complaints & Reviews - Scam

First Progress Credit Card Contacts & Informations

First Progress Credit Card

Posted: 2012-11-09 by    Grassman


Complaint Rating:  91 % with 11 votes
Contact information:
Synovus Bank
Columbus, Georgia
United States
I got a secured card with a 2, 000. Deposit. Used the card to get a cash advance from an ATM. Went to get another cash advance from the same ATM a few days later and it was declined. Called them up and they said there was a "security hold" on the card. They instructed me to fax a copy of my ss card, drivers license and utility bill. Did that the same day. 2 weeks go by, I am continually calling they claim they never got the information. So I send it again. They said the information has to be reviewed by a "Vice President" of the bank (although no one know his name). When I sent the information in I ask for someone to call me to confirm receipt. Here it is three weeks later I still have 1700 credit but can't use the card. When I asked to cancel the card and send me back my deposit less the balance, I was told I had to pay the balance off first and then it will be 8 weeks before I can get a check sent to me. STAY AWAY from this company. They are a TOTAL FRAUD operation.
Comments United States Credit Cards
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 9th of Nov, 2012 by   Sean Ellis 0 Votes
Try going to dispute.modria.com and filing a case there. You and company you got the credit card from can enter into an online dispute resolution process for free. You can ask for a mediator to help settle the case or an arbitrator to make a decision as well. Hope it turns out well for you :)
 21st of Mar, 2014 by   Mark Bb 0 Votes
First progress mastercard
is not a dignified banking institution. Do not open a account with them.I closed my secured credit card with them on December 20, 2013. Today is March21, 2014 and I have not received my $1000.00 deposit. BEWARE OF FIRST PROGRESS MASTERCARD!
 9th of Jul, 2014 by   CLindy84 0 Votes
How did this company get an a+ rating from the better business with all of these negative reviews
 28th of Oct, 2014 by   Espoon 0 Votes
I have been with First Progress for over 2 years. I have never had any problems except if you ever over pay the card; it seems to screw things up! Other than that...seems like a small company with hard working people. If you pay your bill and use this card to build your credit you will not have a problem. Note: You only need $300, not thousands on a secured card. This should be a stepping stone
 15 hrs 40 mins ago by   Ed Kiley 0 Votes
Ordered a First Progress Credit and submitted $500 as security in August of 2014
It took a many weeks for them to process the card.
I never went over the credit limit set with my deposit of $500 but they immediately started charging fees and interest on my money.
I called to ask about this and was told that is their policy. I cancelled the card in October 2014. They continued to send me bills. I called again and sent them a letter in November 2014 to again try to cancel. They sent me a letter agreeing that they would cancel. They said I owed them Approximately $60, how I don't know since it was my money.
I reluctantly agreed and they said they would send me a final bill.
It is now March and I have called a number of times. They continue to send me bills adding on interest and charges even though account was closed.
They are very unresponsive and I feel that this Company is scamming people.
They are very untrustworthy and prey on people trying to reestablish their credit.

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