Menu
CB Banks First Bank Of Delaware

The good, the bad, and the ugly - discover what customers are saying about First Bank Of Delaware

Welcome to our customer reviews and complaints page for First Bank Of Delaware. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with First Bank Of Delaware.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used First Bank Of Delaware's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with First Bank Of Delaware, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with First Bank Of Delaware. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
J
4:55 pm EST

First Bank Of Delaware Excessive Chargers

I had this credit card for two years, we got it when our credit was sub-par, I have always paid it on time and to thank me they give you a credit increase BUT charge you another $100.00 for a $300.00 increase. They also charge you to pay your bill. $10.95 a month, $9.95 monthly maintenance fee, 29% APR, and $89.99 a year user fee. To sum it up...if you don't use the credit card at all it's still going to cost you over $30.00 a month for it to sit in your wallet. Eventually if it's your first credit card they have trapped you into keeping it to upkeep your credit score history. What can I do to get the fees back? Please help!

Read full review of First Bank Of Delaware
Hide full review
ComplaintsBoard
P
8:13 pm EDT

First Bank Of Delaware Decieving

We ordered the special trial offer for the e-Bay Success System, for only $1.95 shipping. Not only did nothing arrive, the charge did not even hit our account for a week. When it did it also included an additional charge -- and an additional international transfer fee of a couple of dollars. When my wife called the Customer Service number she waited on hold for 35 minutes. The music in the background while on hold was some jazzed up Indian style music. While she did that I tried to find more information about the company. The domain name is registered through NameCheap.com, and the actual owner of the Domain name is protected through WhoIsGuard.com encryption. The 'Contact Us' link for WhoIsGuard.com reverts to a contact page for NameCheap.com, so the one appears to be a service provided by the other. When Customer Service finally answered, my wife spoke to a man who did not listen to her complaint at all. He just kept repeating that the trial period was over (and we hadn't received anything). In my turn on the line I had to get loud in order to be able to speak at all. If I did not shout he kept cutting me off and talking over what I had to say. Could not even get him to repeat my complaint back to me, he kept asking why. I repeated what he had told us back to him, he agreed that was what he said, He kept insisting nothing could be paid back, and then after extreme insistence, and another hold of at least 15 minutes, he came back and told me the charge would be reversed in 3-5 business days, and gave me a confirmation number (not patterned consistently with the normal pattern for credit card transactions). When I pushed for immediate reversal he eventually hung up. I called back. Waited another half-hour on hold. I thought the CSR had the same voice, though a different name (they both had subcontinental accents -- India/Pakistan, I mean). My wife thought the voices different. We received none of the same rigamarole. We were quickly put on hold for another 15 minutes, and offered the same thing with a different confirmation number, though the same pattern as the one before. I think it significant that we were NOT told that our refund had already begun processing and given the same number. Should we not dissuade our bank from making this payment, I do not expect to see this money again. This second call was the one in which the CSR represented to me that the company EBay Success System is formally associated with eBay (I have the name and employee ID number he provided). Aside from the RipOff aspect, I have some additional concerns: 1) Namecheap and Whoisguard are tightly associated with each other, and their active participation in concealing contacts with an organization operating this way seems arguably collaborative and conspiratorial. 2)Thw website designer is WPThemedesigner.com, If this company is completely ignorant of what its client is doing with the work it has produced, it worries me that waht appears to be a little guy trying to make an honest living might unwittingly be caught up in this complicity. 3)Given ALL FOUR (and I re-emphasize ALL FOUR) of the following -- the virtually nefarious method this company has of doing business AND the fact that the large payment involves an international transfer AND that the organization conceals its contacts so thoroughly AND the accents of the alleged eBay Success System CSRs with whom I spoke -- it concerns me where exactly these funds are going, and what the real purpose of the organization might be. I usually think the FCC and FTC should look into these things, but I'm beginning to wonder if it is a matter for Department of Homeland Security. I'm just one victim of of a scam that, my bank charges tell me, funnels at least $40 per victim out of the country. How much is this organization siphoning away for its own purposes?

Read full review of First Bank Of Delaware
Hide full review
ComplaintsBoard
O
5:55 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

First Bank Of Delaware Robbery

First Bank of Delaware gives payday loans and the first two loans were great because I was able to pay them off within three weeks of getting my loan. The las time I had some set backs and and this wasn't the case. I borrowed $750 and made first four payments and missed one and then it went south. They began randomly withdrawing money after I expressed that I needed a couple more days. This in turn set me negative and I incurred insufficient fund fees. Do not borrow from them, they will not work with you and it will feel like you're being robbed. It was like they had eyes on my account and as soon as some money was deposited, they would make a withdrawl. I almost had to switch accounts. Thanks to help from family I am now out from under them and ended up paying over $1000 dollars back plus the original $750 and no telling how many NSF fees. Again, do not borrow from them.

Read full review of First Bank Of Delaware and 4 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
4 comments
Add a comment
L
L
Lori Jones528
Minotola, US
May 29, 2015 12:44 pm EDT

I never got the pay day loan and now I have a judgement on my file for something I never got. How do I fight it?

C
C
Concerned Human Being
, US
Jan 19, 2012 10:36 pm EST

The First Bank of Delaware is a payday loan scam. Please people do not complete their online application and give them your personal information because you are authorizing these criminals to steal money from your bank accounts. If you do fill out their online application, then you gave a stranger all of your confidential information that they can use to destroy your identity. Plus, if you refuse to pay their high interest rate loan after they continue to take crazy fees from your bank account, then you, your employer, friends, and family will be receiving harassing phone calls from a phone number such as [protected] despite whether you owed the debt or not. Please people DO NOT FALL FOR THE FIRST BANK OF DELARE PAYDAY LOAN SCAM. I believe donating blood, scavenging for recyclable cans/bottles, getting a second job, cutting back on expenses, asking friends/family for help, applying for government assistance, and taking a metal detector to the beach to find coins are better alternatives to seeking extra money.

K
K
Kenteoth225
Glendale, US
Apr 15, 2011 9:36 pm EDT

I paid my loan in full and some lawyer sent me a letter stating I owe $619! I will file a complaint with FTC and sue them for harrassment if I can...ridiculous that I paid them off and now they report me delinquent...I am not dealing with them ever again!

T
T
Thabet
Columbus, US
Feb 22, 2011 2:07 pm EST

I applied for a loan with this company and, when came time to withdraw the money I was short. I called them and they agreed to take the money out the following week. I never heard from them again. No letters, phone calls nothing. Just recently a law office contacted me and, told me that I had to pay Over $1, 000 on a original $500.00 loan. They threatened to put it on my credit and place a public judgement on my credit. I ask the man from the law office if I could be placed on a payment plan he implied there where no payment plans. He need the $1, 000 or else. I contacted the company and they said there was nothing they could do because it is being place with a 3rd party company.

ComplaintsBoard
R
8:04 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

they took my money out of my account, they did not havr the right. It was 149.00 dollars. i want it back.

Read full review of First Bank Of Delaware
ComplaintsBoard
A
3:19 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

First Bank Of Delaware First bank of delaware is a ripoff

This place is such a rippoff not only due they charge like 300% intrest they ask you to send all your information like a hundred times. i must have emailed them 20 times sending them the same stuff over and over. Not only that but they cancelled my application so it was a complete waste of time do not go through this bank it is a huge scam and ripoff

Read full review of First Bank Of Delaware and 11 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
11 comments
Add a comment
D
D
daviddkny
Chicago, US
Feb 15, 2014 1:44 am EST
Verified customer This comment was posted by a verified customer. Learn more

this is the biggets rippoff credit card compnay dont apply you will be sorry there interest rates are too high plus if you miis or are late payments they call you at work and harassing please read over there interest rates dont do it the worst credit card card service ever

C
C
Concerned Human Being
, US
Jan 19, 2012 10:20 pm EST

The First Bank of Delaware is a payday loan scam. Please people do not complete their online application and give them your personal information because you are authorizing these criminals to steal money from your bank accounts. If you do fill out their online application, then you gave a stranger all of your confidential information that they can use to destroy your identity. Plus, if you refuse to pay their high interest rate loan after they continue to take crazy fees from your bank account, then you, your employer, friends, and family will be receiving harassing phone calls from a phone number such as [protected] despite whether you owed the debt or not. Please people DO NOT FALL FOR THE FIRST BANK OF DELARE PAYDAY LOAN SCAM. I believe donating blood, scavenging for recyclable cans/bottles, getting a second job, cutting back on expenses, asking friends/family for help, applying for government assistance, and taking a metal detector to the beach to find coins are better alternatives to seeking extra money.

K
K
Katrina washington
Chicago, US
Jan 18, 2012 6:08 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I don't. understand why are these people harrasing me about a bill I know nothing about someone stole my id. now they say that I owe1, 119.89 if you can send me documents that I was suppose to have signed then can start procceedures. with the states attorney. because this is bull I don't even have documents where I was the owner of this debt. just send me proof.

J
J
JMillerMac
not disclosed, US
Nov 17, 2010 2:59 pm EST

I've been getting calls from The First Bank of Delaware about refussing to pay them and I've never gotten a Mastercard from them nor have I gotten a loan from them yet they still call constantly asking me to give them my banking information but won't say how much they are seeking or when this alledgedly happened. If I were you I would avoid this company like the plague!

K
K
kleinweber
Corona, US
Nov 13, 2010 4:46 pm EST

i beleive tndeluxe is both right and wrong... yes you get the money right away and yes you pay alot to repay but i suggest you look at the terms & conditions as well as the payments you agreed to. its a loan with 60% interest. its also called a short term loan. if you pay it off in a week or two there will be a decent amount you dont have to pay. it takes about 10-15 min. to talk to a rep. and they have no problem setting it up for you. by the way i just got off the phone with a rep. and the only thing i can say bad about them is if you have even one late payment you are screwed. thats the only complaint i have. and reallydude hit it on the head but im not one to really complain. my credit sucks, my bank is overdrawn and this loan fixed it at a big interest rate. if you cant handle it dont get the loan. btw ive had about 4 of these loans and this maybe the best one. some other companys make you pay lets say $100 a week. that $100 does not go toward your balance thats jus the fee for having there loan.
best advice PAYOFF within a week or two or make BIGGER payments then are required!

R
R
Reallydude
Perrysburg, US
Oct 22, 2010 1:15 pm EDT

I am on my 3rd loan and ever loan has a lower interest rate the more money I get. Remember people, when it says 300% that is 3 times what you are borrowing. If you borrow $600 they are going to make a killing. It is no different than a payday loan except they give you a long time to pay. Not to mention they report to a credit bureau. By time you get you 4th loan you are only paying 39% for up to $2500. In my experience, the complainers are the one with horrible credit and blame the whole world for their problems. Get educated in math people, maybe that is why you have to borrow.

M
M
MEboy
, SY
Sep 26, 2010 11:45 pm EDT

The interest rates are insane but if you pay an extra 30 - 60 each payment you wont even really notice it. They are a good company and are there when your in a bind. It even states on there website that they encourage you to pay extra each payment to pay down the finance charge.

H
H
Howdyfolks
Alameda, US
Sep 20, 2010 1:27 pm EDT

Ah, this is all rather silly. When you find yourself in a bind with a shabby credit score, institutions such as these are ideal. The terms of the loan are laid out, in plain language, prior to requiring your signature. I actually accepted a loan from them in order to improve my credit score and show on time payments to a lender. Yes, the APR is high. A bit of litteracy on my behalf kept me sane and allowed me to see the silver linning on this cloud

T
T
tndeluxe
Paris, US
Jul 04, 2010 1:25 pm EDT

I have a loan with them now, and yes thes intrest is high, but it is your job to read the fine print and do your homework before you sign or submit anything! Lol, you people kill me, getting mad at a lendor that charges high intrest for risky borrowers as if its their fault you are seeking a high-risk loan. Read the fine print next time, make these payments on time and maybe next time you need a loan your credit score will be better in order for you to get a loan at a more reasonable rate

C
C
CathyRM
York, US
Jun 25, 2010 9:28 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

After 3 paymets I still owe the same amount I borrowed. So, who ever said they are goood are crazy. I borrowed $500 and after 3 $85.00 payments I still owe $443.00 You d0 the math. It was fast getting to me as I did need it but check out the payments you have to make and see what you are paying. Do not borrow from them.

ComplaintsBoard
A
8:12 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

First Bank Of Delaware Harassment

10/25/08 Tribute enclosed a return envelope with the wrong address in a recent statement. A letter followed saying to send it to a different address, yet that address was the same one as the return envelope. I did not realize this until after my payments were sent. They now claim they never received my money orders which I had traced showing they cashed them. They call up to 10 times a day and harass me about not making my payments and to pay up because I now have late fees. Late fees for payments that were sent on time and they received but yet they insist they never received. I will no longer send any more payments as none of them are credited and I am just throwing away my money. I believe there are others this is happening to. I believe a class action lawsuit will be the inevitable for them as any customers paying by mail are more than likely in my same situation.

Read full review of First Bank Of Delaware and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
C
C
Concerned Human Being
, US
Jan 19, 2012 10:34 pm EST

The First Bank of Delaware is a payday loan scam. Please people do not complete their online application and give them your personal information because you are authorizing these criminals to steal money from your bank accounts. If you do fill out their online application, then you gave a stranger all of your confidential information that they can use to destroy your identity. Plus, if you refuse to pay their high interest rate loan after they continue to take crazy fees from your bank account, then you, your employer, friends, and family will be receiving harassing phone calls from a phone number such as [protected] despite whether you owed the debt or not. Please people DO NOT FALL FOR THE FIRST BANK OF DELARE PAYDAY LOAN SCAM. I believe donating blood, scavenging for recyclable cans/bottles, getting a second job, cutting back on expenses, asking friends/family for help, applying for government assistance, and taking a metal detector to the beach to find coins are better alternatives to seeking extra money.

ComplaintsBoard
M
12:00 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Someone keeps calling and telling me I have been preapproved for a First Bak of Delaware Mastercard. The woman calls nearly every day. I will be notifying the Attorney General and the Delaware Fraud Devision.

Read full review of First Bank Of Delaware and 2 comments
ComplaintsBoard
V
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

First Bank Of Delaware Scam and cheating!

An immediate family member received an application several weeks ago from Continental Finance Company, LLC, an affiliate of First Bank of Delaware. I watched him shred the application (as we have taught him to do with most documents for security reasons). He never acknowledged nor applied for the outrageously expensive card. ($200 activation fee for a $300 credit card limit PLUS a $50 service fee and thereafter a $12 per month 'service fee)!

Despite the fact that he never engaged this company, today, in the mail came a invoice from this shyster organization. He has written them a certified letter demanding that they cease and desist from contacting him again and that he has not nor does he intend to apply for their predatory card. He has also contacted the Massachusetts Consumer Protection Commission to make sure they are aware of their fraudulent tactics.

There are many reports on the internet showing these same tactics employed by First Delaware (dba First Continental Finance Company LLC) with others. The card is marketed as a high risk credit card in which those with damaged credit can repair their credit history. Yet the tactical structure of the card is obviously about gouging the last drops of financial blood out of those who can least afford yet another financial problem.

I encourage anyone who has a similar experience with this predator to contact their state consumer protection agency and the banking commission. In a civilized society these rascals would be behind bars not desks.

Read full review of First Bank Of Delaware and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
C
C
Concerned Human Being
, US
Jan 19, 2012 10:29 pm EST

The First Bank of Delaware is a payday loan scam. Please people do not complete their online application and give them your personal information because you are authorizing these criminals to steal money from your bank accounts. If you do fill out their online application, then you gave a stranger all of your confidential information that they can use to destroy your identity. Plus, if you refuse to pay their high interest rate loan after they continue to take crazy fees from your bank account, then you, your employer, friends, and family will be receiving harassing phone calls from a phone number such as [protected] despite whether you owed the debt or not. Please people DO NOT FALL FOR THE FIRST BANK OF DELARE PAYDAY LOAN SCAM. I believe donating blood, scavenging for recyclable cans/bottles, getting a second job, cutting back on expenses, asking friends/family for help, applying for government assistance, and taking a metal detector to the beach to find coins are better alternatives to seeking extra money.

D
D
Doprocess3
McCloud, US
Jul 30, 2010 3:54 pm EDT

Never had a problem with First Bank of Delaware. I have used their company three times. Perhaps it's because they take the payments right out of my bank account, which is just fine with me.

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.