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FBK Products Complaints & Reviews - Ripped me off

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FBK Products

Posted:    Simon

Ripped me off

Complaint Rating:  100 % with 20 votes
Contact information:
FBK Products
United States
fbkproducts.com
This company FBK Products sold me septic products to keep my system from failing. I followed the guidelines and upgraded to better products when suggested. They then sold me a warranty policy to cover any damages to my system, pumping, failed leach fields etc. and then when the products did not work and my system failed due to a sludge in the lines the company would not honor the warranty agreement.

I had many phone conversations with them and they would not help me with over $3800 in expenses to fix the septic system. I canceled all dealings with them and then one year later Nov. 21, 2008 they debited my account for another year of warranty policy for their program and refused to refund the full amount when I contacted them and explained once again that I was very unhappy with them and would make their reputation know to the internet, better business bureau, rip off reports etc.

I would stay clear of this company in all products, warranty etc. as they will not stand behind their products or service. I was also told that I could not talk with anyone (Manager, owner, customer service) directly and would have to write a letter to which I never receive a reply. They are truly fraud! Work with your local sanitation department, they know their shit!
Comments United States Unauthorized Charges
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 7th of Mar, 2009 by   ann 0 Votes
FBK Products sold me septic produt that didn't work as I was told it would. I followed the guidelines and they sold me a warranty policy to cover any damages to my system, and then when the products did not work and my system failed due to a sludge in the lines the company would not honor the warranty agreementand they didn't stand up to it at all.
 2nd of Aug, 2012 by   JOHN BENJAMIN 0 Votes
FBK CO. IS A FRAUD, I HAD A DRYER MOTOR FREEZE UP .AFTER THEY TOLD ME THAT THEY WOULD FIX IT, BUT THEY SAID THAT THEY WOULD ONLY PAY $150.00 ON A NEW DRYER I TOLD THEM THAT I COULDN'T AFFORD A NEW DRYER, SO THEY SAID THAT SINCE I HAD BEEN WITH THEM FOR OVER A YEAR THEY WOULD GIVE $50.00 MORE, BUT I TOLD THEM THAT EVEN AT THAT RATE I STILL COULDN'T AFFORD A NEW DRYER. SO THE PERSON TOLD ME TO CALL THE REP BACK AND TELL THEM TO GO AHEAD AND FIX IT AND THEY WOULD TAKE CARE OF THE REST, THE REP TOLD ME THAT VERY SAME STORY, THAT, THE CO TOLD ME, BUT THEY WOULDN'T WAURANTY MY DRYER AGAIN. I AGREED. BUT.I STILL ENDED UP PAYING $99.00 AND ALSO THEY WOULDN'T CALL ME BACK, BUT WHEN I CALLED THEM THEY HUNG UP ON ME.NICE CO TO STAY AWAY FROM, .NEEDLESS TO SAY THEY DON'T REPRESENT ME ANYMORE. THIS IS JUST A WARNING ON WHAT YOU SHOULD BE AWARE OF.DATE 8/2/2012

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