Complaint Rating:

Company information:
GMAC
493 Mercer St.
United States
Phone: 201 451 5101

I signed a loan with GMAC. The contract stated that I will pay 60 monthly payments with a value of $623.86 each month. The payments started on December 1st, 2003 and lasts until November 1st, 2008. I called GMAC and asked them to send me a payoff statement. They told me I would receive one, although I did not. I wanted to pay off my loan early which was why I sent all the remaining payments that I owed GMAC on February 2008 and they did not completely credit my check. They previously charged me inaccurate charges which was the reason for me calling GMAC many times to understand the origin of these charges. However, nobody answered me or solved this problem. They also tell me every time that I will receive a letter. No one at GMAC gave me an answer.