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ExploreTalent.com Complaints & Reviews - Nightmare

ExploreTalent.com Contacts & Informations

ExploreTalent.com

Posted:    Valerie

Nightmare

Complaint Rating:  92 % with 76 votes
Contact information:
ExploreTalent.com
United States
exploretalent.com
I feel really stupid now after reading another report about Exploretalent.com. I had signed up on a free membership a while back and in late January/early February received an email saying that a casting director was interested in me. When looking to see what it was, it turned out to be for a local hair show and it paid $100. I was really excited about the audition and I looked up the company and they were legit. When I had called Explore Talent to get the information, they looked on my page and said, 'oh you're not a pro-member, I can't give you that information unless you sign up as a pro-member.' I asked how much it was and they had said something around $33 a month or I can get a 'deal' and pay around $70-75 for three months and that I'd have more of a chance getting more work with a longer period of time. I thought it was kind of weird that I had to pay to get information and told him I'd have to call back because my funds were low so I'd have to ask my boyfriend if he can spot me the money. He then said 'you have to ask your boyfriend?' So I then told him yeah and explained again because I had no money at the time. My boyfriend said to save money I should do the three month thing and when I had called back, the guy took my information and 'set up' my pro-membership and started giving me all these compliments like 'you have some pretty pictures' and even told me once that 'did you know you have other casting directors interested in you too?' I thought he meant I had others who had sent me emails that I hadn't gotten or something. So this made me even more excited. Well I didn't end up modeling for the one company that emailed their interest to me, but did model for another one I met at the show anyway. When I was looking at my 'pro-member' casting page, I saw that they had these pretty 'generic' casting that you would find in a newspaper or on a theater website or something. Another thing I found odd and I didn't appreciate was that the 'booking department' would 'submit' me for these roles that I didn't even fit! One that I remember was for an MTV True-Life that wanted lesbians and another MTV True-Life that wanted people going off to war or coming home from war. First of all, I see these castings already on the MTV.com website. Second of all, I'm not a lesbian and I haven't been to war nor come home from any kind of war so I was wondering 'why am I being submitted for these?' I felt mad because I didn't know before reading the other response to this rip-off that they don't actually submit anything to anyone. I was thinking that they were submitting me to these and that I would be getting calls or emails or something and have to explain that no I don't actually fit their criteria they want. Another thing I didn't like was that they had me list three cities that I prefer working in. I live in the Midwest and had locations such as Missouri, Iowa, and Minnesota. I was getting casting calls for New York, Pennsylvania, Michigan, etc. I feel totally ripped off and wish I would've just turned down the offer to become a 'pro-member' so that I could get that audition information. I hope that something gets done about it like a class-action lawsuit or somebody puts their foot down that has a powerful say in the matter because Explore Talent don't care about their 'models' and just worry about how much money they can rake in.
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 9th of Dec, 2008 by   David -4 Votes
Why do you feel you have the right to make this kind of complaint? It's like you just wanted to express yourself to anyone that might listen. There is nothing to this complaint. You wanted to work, you saw the auditions, you upgraded your account, you went on an audition, you got work.

You don't think Explore Talent should charge for the information it provides it's pro members? Then why don't you hire 60 people to put the information together and not charge for it?

If you know anything about these auditions, then you know the time it takes to get the information. Why don't you use your membership to the fullest?

Start networking and advertising your profile on Explore Talent (which can be found on Google as well). Why don't you check available auditions every day and submit, submit, submit? Why don't you create video clips and upload them. Explore Talent gives you UNLIMITED uploads and free hosting of your page. You know that!

I really don't see the problem you have. You just wasted space to ramble. If you want auditions, then Explore Talent is the place to get them.

I hope you take advantage of all that Explore Talent offers you.
 30th of Dec, 2008 by   Orlena +1 Votes
I agree with the complaint about Explore Talent. I was told by Explore Talent that I was going to get acting jobs. They took $119.64 out of my bank account in which they were not supposed to take anything out of my account. They told me that everything was going to be for free. They withdrew all of my money out of my account and went over $49.00 which I have over $200.00 in fees from the bank and I am going to lose my account now because this is not the first time that Explore Talent has done this. On top of that I am not getting anything from this company. I am not going to give them my photo because I know that they are scamming just like they did to the person above in their complaint. I have tried to log into the account and every time I can not log in. Every time I try to log in they want more money out of me. So now I am out of money and getting nothing for it. I have taken them to the Better Business Bureau but Explore Talent has not responded to them. Don't give them your account number no matter what! You will not get your money back and you will lose everything because of it.
 2nd of Jan, 2009 by   David -3 Votes
Orlena,

Your concerns are very important to Explore Talent. While Explore Talent does encourage upgrading to Pro Membership which has subscription fees, we offer a free account which you probably originally signed up for. Free members get a free personal profile page and can upload photos and videos at no cost. Free members can build a really nice page designed for the entertainment industry and use if for networking and exposure. All member pages are listed in Google so you can be found.

Certainly when you upgraded your membership you knew you were changing from your free account to a Pro Membership. This allows you to submit for the auditions and audition for work.

Explore Talent Customer Service is always available to walk you through using the web site and making the most of your membership. As a Pro Member, there are many tools that can really help you in your career.

The Toll Free number on the front page of the site (upper right) will get you to customer service. They will gladly assist you.

I hope you take advantage of the many benefits of membership. There was, after all, a reason you opened your free account. You must be interested in performing. Good luck going on auditions and good luck with your career.

Please call Explore Talent if you have any questions.
 15th of Jan, 2009 by   Orlena +3 Votes
I figured as much! David is an employee with Explore Talent. Everyone do not listen to him. I recently have been receiving emails, text messages, and phone calls still from this company. They have recently claimed that they have an audition for me but when I ask where, they hang up the phone-when I call them back they give me the run around. I also have not sent them a photo of myself so why are they giving me auditions? Everyone don't be stupid like I was. Don't give any money to these cheats. They are a scam. If no one believes this then they can search the Better Business Bureau in which I have turned Explore Talent in. Explore Talent has not responded to the Better Business Bureau and they even have a Giant F on their record please don't be scammed.
 15th of Jan, 2009 by   David -1 Votes
Orlena, you are not being truthful about your experience and this is not the first time you have tried to take advantage of a good service. You are well aware that Explore Talent gives thousands of talented individuals a free profile page with unlimited photo uploads and video uploads. Free members also use the Resume Builder and other tools. Each and every talent that is a free member of Explore Talent gets exposure they otherwise wouldn't. There are thousands of auditions listed and Explore Talent is doing more and more each and every day.

I have tried to be open and honest about the service. If you would like to discuss your concerns, you should call. If you would like, you can even ask for David.

The company provides value and just because Explore Talent encourages talents to upgrade to paid subscription, it doesn't make it a scam. Your accusations are ridiculous and not true. I urge you to call and discuss your situation. And, of course, your complaint will be answered. Good Luck
 15th of Jan, 2009 by   David -3 Votes
While you are checking Explore Talent on the BBB, why don't you also check out Ralph's Supermarket or Trader Joes. Ralph's has a "D" and Trader Joes has an "F". You see, any organization that has millions of customers certainly will have some complaints. What is important is how the company deals with the complaints. Explore Talent has answered all complaints and most often finds excellent solutions to achieve customer satisfaction. Believe it or not, Explore Talent competitors even make false complaints to try to hurt the company. This company does everything to support its members and this is the reason for its growth and the reason it is the largest audition submission service in the US. Again, please do not hesitate to call.
 15th of Jan, 2009 by   Orlena +2 Votes
David, why do you keep bringing up other people in this. Ralph's, Trader Joe's, who cares about them. All I know is that you people have cheated me out of money, bank account, and now my credit is ruined. You people are scams if you are so sure of yourselves then why don't you tell everyone that you are going to give me my money back. I am willing to show anyone who would like to see my statement that my bank account has been closed because of your business and this is not the first time that your company has cheated someone. As soon as I put Explore Talent through to the internet you don't see your web site. The first one is Explore Talent scam! If you are so sure of yourself then why don't you let me tape record while I am on the phone with one of your representatives and then we will see what kind of scam artist that you really are. Also you owe me money so where is it and don't say that you don't because I am even taken your company to the Better Business Bureau and your company refuses to acknowledge the complaints. Bottom Line David Give Me My Money Back! Also what in the heck are you talking about this is not the first time that you have taken advantage of a good service. HMM something is fishy here. I have recently put my name through another company claiming to be a talent agency too. Now how would you know that with just my name? HMM! Seems like you are using two different companies names. Now how about my money back! Scam artist!
 16th of Jan, 2009 by   Orlena +3 Votes
To everyone who sees this complaint. I contacted the 1-800# for Explore Talent and they told me that there is no David that works there. That proves that this is nothing but a scam artist company. RIP OFFS! People don't be fooled by these people. DO NOT GIVE YOUR ACCOUNT INFORMATION OUT! IF SOMETHING SOUNDS TOO GOOD TO BE TRUE THEN YOU CAN GUARANTEE THAT IT IS!
 19th of Jan, 2009 by   David -3 Votes
orlena, Explore Talent has more than one office. I'm not sure what number you called but I didn't receive any message. It appears you called on a saturday, which would make it very difficult to reach me. Try again during regular business hours. I would be happy to speak with you.

Our goal is always to have a satisfied customer. We are very proud of the service we offer and we have many, many happy customers.
 25th of Jan, 2009 by   Orlena +2 Votes
I have recently have complained again to Explore Talent. One of the supervisors Jennifer told me that she did not care about my complaint. She told me that she had about 2.4 million other people so she didn't care. Then she hung up the phone on me. I called back and I got another supervisor whose name is Ben. He is refusing to give me my money back and wanted to contact my bank and wanted to get my bank account number with my credit card information. I said no way. He hung up the phone and that was it. Nothing! I am not getting my money back and I hope that more people see right through these people and do not give them any of their information.
 13th of Apr, 2009 by   ernie +2 Votes
This is very sad to read this . Explore talent it seem has no moral fiber. I'm sorry to say. That it is your fault for not checking them out before you gave them any money. This blog has been available
for a very long time. If I where you I would compose a very nasty blog against there endorsers ie...Snoop Dog, Mr Pat Boone, and the rest of the celebs on explore talents home page. Boycott there music say bad things about them. After all it is their testimony that
really makes this co. seem legit.
If you really want to break in to showbiz do this. Go to Barns and Noble by a book called CALL SHEET by BACK STAGE. It will give you a list of legitimate Casting directors and talent agents cost to cost.
Send your head shots and resumes to them this does no cost any thing
and it is the way business is done in Hollywood.
good luck.
 27th of Apr, 2009 by   Joseph Monroe +2 Votes
Violated by Internet Scavengers
A Specialty of Explore Talent.com

My 17 year old daughter and her best friend fell victims to these internet sewer rats. My daughter goes to school full-time and works part-time as a clerk in a department store to support her modeling and acting dreams. She does volunteer work at an animal shelter on the weekends reads to the elderly twice a week. The funds illegally extracted from her bank account amounted to almost a week's salary. When she tried call she got the proverbial runaround and eventually was hung up on. "Like taking candy from a baby", huh guys? Bet you got a nice yuk out of that one. It is not only the money but also the gross violation of a kid's sense of trust and decency. These are predators that will rape the dreams of young hopeful talent. The only thing lower is a pedophile. They steal call sheets from other sources, list outdated casting calls, or just post their own phony auditions that they write up themselves.

Explore Talent.com is by far the sleaziest and most disgusting talent scams operating on the internet. They lie, they cheat, and are constantly breaking the law by double and triple invoicing members. It is just a matter of time before the authorities catch up with them

Being a journalist it didn't take much digging to find out who these insects are. The company is owned by Ami Shafrir, an ex pimp and porno broker. He keeps Exploitation-Talent in the name of one of his employees we found out. The coward hides behind other people because there are so many judgments against him. They are located at 4312 Woodman Avenue Suite 301 in Sherman Oaks, California. One of the major network news shows has them under investigation along with other intrnet modeling scams.

Mr. Shafrir owns hundreds of websites between here and China all steering traffic toward Explore Talent.com. This, by the way, is against the policies of Youtube. They have been branding and posting phony endorsements by celebrities. I was told by a someone who attended one of these events that these Celebs had no idea they were endorsing a commercial. These clever thieves used the "old bait and switch." The unknowing celebrities were smooth-talked by a sweet hostess "can you give a little advice to our young members out there?" Then asked to give "a shout-out" to Explore Talent. Essentially getting them to say the name of the company. The clips were then cut to make it look like an endorsement. I will personally send this blog link to each and everyone of those celebrity's managers, agents and publicists. Some of who I work with on a regular basis.

THE SALES PITCH IS A LIE FROM BEGINNING TO END. If someone calls you hang-up the phone before they can even get out the word talent!! THEY ARE NOTHING BUT A BOILER ROOM filled with desperate young sales people trying to get money out of your pocket.

http://www.exploretalent.com/model_page.php?talentnum=661702

Even their own employees are not safe from their vicious tactics They make agreements then decide to "change the terms after the job is done", I was told by a young model-actress . They indiscriminately steal clips from other websites and upload them to their own. Are you listening Youtube?

Shame on you Explore Talent . Something must be done! Folks, these people are nothing but lowlife cowards hiding behind aliases and lies. These are ruthless cyber -scorpions ripping off easy prey, the young and the vulnerable. I'm not done with you Explore-Talent.com THAT IS A PROMISE I INTEND TO KEEP!!!
 12th of May, 2009 by   Ryan +1 Votes
feeeewwwl...
I just talked to a person on the phone who named himself as Craig. Listened for about 5 minutes how cool I am, and "since I am so tall I will be flooded with offers"... But when he told me that I have to pay a one-time fee of 69.99. And something (that I didn't get what exactly) will be absolutely for free for me... I immediately suspected something wrong here and told him that if just in case I decide to be a model of theirs I would "definitely" give them a call.
The only thing that confused me that they have my address and phone number. Do you guys think it's bad enough to worry about?
 14th of Jun, 2009 by   Are you Serious? +1 Votes
To: "DAVID" and "EXPLORETALENT.COM" you ought to be ashamed of yourselves. What kind of human beings are you? You think everyone is a stupid, low-scum, nobody because you are?? That our IQ's are incredibly SO low that we would ACTUALLY BELIEVE WHAT YOU SAY?? "David" Do you not have a family that you would hate to see fall prey to someone's outrageous claims and have a scam company stealing money from them?? YOU HAVE NO LIFE. I feel sorry for all of you, you are the failures in this world, you are the people we have pity on, because they are worthless pieces of trash littering this world with their inhuman and unbelievably detestable practices. You spend your precious life scraping at the heels of strangers for money, did you grow up poor? Was it such a tragic and traumatic experience that you said you would do anything to make sure you would never be in that situation again? You have psychological issues that a therapist needs to evaluate. Perhaps you guys can go and sign up and pay somebody else to help you with your troubled mind. YOU DISGUST ME. WHO CAN LOVE OR LIVE WITH SOMEONE OR PEOPLE LIKE YOU. YOU ARE THE SCUM OF THE EARTH. GO GET REAL JOBS...YOU NO GOOD LOW LIVES. DON'T BOTHER RESPONDING TO MY COMMENT, YOU HAVE NOTHING INTELLIGENT THAT I WOULD EVEN BOTHER READING. WHAT A CRYING, CRYING SHAME.
 14th of Jun, 2009 by   Are you Serious? +1 Votes
Also, Snoop Dogg had no knowledge of these complaints before he endorsed them. He was approached and without a hesitation began to advertise for them, because he thought they were a legitimate talent scout, he had no idea that they made money off of bogus and outrageous promises. He regrets that he had not been informed of the above intolerable activities.
 14th of Jun, 2009 by   Are you Serious? +1 Votes
I at least I believe that Snoop Dogg regrets it now.
 15th of Jun, 2009 by   ernie +1 Votes
HEY GUYS,

LISTEN. WHAT YOUR TRYING TO DO IS COOL LETTING EVERYONE KNOW JUST WHAT IS GOING ON IS COMENDABLE. BUT, THE GOOGLE LINKS ATTACHED TO THIS E-MAIL BLOG ARE JUST AS BOOGIS.
 24th of Jul, 2009 by   Oliver08 -2 Votes
First of all whenever I hear people get so wound up and visceral to the point where they sound like they are foaming at the mouth about anything, my guess is they are very likely that way about many things from road rage to the service they are receiving from just about anyone like the phone company or a car dealership or a mechanic.
Ok, I like all of you checked out Explore Talent. And I looked into many of the other similar companies and there websites and claims. And many of them where clearly not offering a whole lot of functionalities let alone much of large volume of continuous auditions. Then I focused on Explore Talent. The layout of the site. The search engines and data it was laying out for me to look at. And the layout of the resume builder and the process of building the over all profile page. Then I checked out the legitimacy of the auditions they had laid out. The sign up process and the due diligence that I was responsible for that was explained to me ( and that I read about ) that was a big part of the process of getting the whole thing to actually work. Like: Fill out the profile and put up serious pictures in complete and professional way. Then actually get a response from someone casting something. Then actually get an audition. And then if I was good enough at my audition that maybe just maybe I would get work. Well to all those angry complainers and lynch mobs with pitch forks in hand, I just have to guess your still wondering how to change that blinking 12:00 on your VCR from the 80's. You see, I'm one who actually is a doer instead of a complainer. I signed up and followed Explore Talents clearly layed out process for getting a career going. And I got a response, a call back, and not just one, but several parts from just my first audition. But then again you see, I didn't expect it all to just happen for me. I worked hard and really filled things out. And got very good pictures from my own digital camera. I knew it was about focusing on my career at least an hour a day and submitting for a lot of things. And learning what was the best way to come across to the casting people. Then I networked at the audition and gave everyone a sense of my energy, commitment and most of all my talent. This actor is sick and tired of the kind of people who complain about spending 69.99 or a big 119 (about the amount you'd pay for toaster oven, cd palyer or for going to the movies 4 or 5 times) while they so little to understand the acting and modeling industries and the egos and the rejections and pure lack of talent and grainy camera phone pictures so many people have who think someone would actually want to even see them when there is so little to go on on their profile page and they have done so little to train or really get ready and prepared for a career in show business. I mean give me a very very big break. You should all try actually learning about your craft and the over all nature of the beast you are dealing with. As far as I am concerned Explore Talent has many things that are really, and i mean really helpful about it. First of all I thought it does a great job organizing everything you need to pull together for a career. That works especially well for nubies who are totally naive about the whole acting modeling show biz world they think they will get a career in. It was easy and straight forward. Then I actually compared my own ability to get lists of auditions in just some the categories they had and open calls etc. Forget it!! My time was worth way way more than that effort and better spent training and other stuff. So for me just the pure organizing, the resources and the huge volume of auditions and even just the process of learning about the jobs out there was worth the $199 I paid. Which is about the same as I would pay for a 2 hour photo shoot or a couple of acting classes. FYI. I got free monologues and scenes off the web and then used my video camera to practice my work on. I read all of the industry terms and other stuff they had to read and understand about auditioning as well studied and practice doing cold readings etc. So please. Just shut the traps and complaining and either get to work or get back to your day job and leave the show biz stuff to those of us who are paying attention, doing the hard work and actually getting results with help from companies like Explore Talent!
 30th of Jul, 2009 by   kjlive -2 Votes
I am intrigued by those who are posting complaints against Explore Talent agency. I must come straight out and say, the complaints are not fair. In fact, I notice a pattern in all the complaints. (1) The complainers tell us how they paid to upgrade to a professional website, but they blame Explore Talent for not making them famous? Get real people! Explore Talent did nothing wrong in 'selling their promo -upgrade package. They understand that to become a successful model, a musician or an actor it's all about EXPOSURE, EXPOSURE, EXPOSURE! You need to put your photos, your video samples and biography out there! Market yourself! The Explore Talent website gives you all the tools and resources to do just that. I can't but help to mention they publish all the various auditions that you need to go to as well. Look at the homepage of their website. There are well known, BIG-TIME celebrities giving you sound advice. Come on people...use the tools they give you! (2) There is a girl on this forum who complained, remember the hair model? She was skeptical at first, but paid to upgrade her membership, she went to the audition and made a NETWORKING CONTACT THAT GOT HER A PAID MODELING GIG! That's called networking. Is anybody listening? I am a professional pianist/keyboard player and actor here in West L.A. I have a professional package with Explore Talent and I promote my website, I go to auditions, I network, I keep my site updated and use the tools! If you are not prepared to invest in promotional tools necessary to help yourself succeed, find another industry. But stop bad mouthing a legitimate talent agency that has helped me put food on the table.
 17th of Sep, 2009 by   Sneekiewonders +1 Votes
well I agree with the complaints its really fucked up that ppl take advantage of any one whos trying to make it in this industry PEOPLE ANY AGENTCY THATS ASK YOU TO PAY IS A FROUD first they book you and then when you get a gig you work out all the money issues and i bet ll you mofos that agree with jack asses that are doing this work for them you guys are worst then drug dealers at least they're up front about what they do but all y'all hide behind a computer scream n a phone and dare talk shet about what I had to say I dont care at the end of it all you still are worthless pieces of shets

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