I ordered two stock prom dresses from DressilyMe.com. These dresses were not custom made, and I chose the size based on the size chart they provided on their
web site compared to my daughter's measurements. One dress came with a broken zipper and the other was too small. When I asked to return the dresses, the representative immediately told me to take the dress with the broken zipper to my local seamstress to have it repaired. For the dress that was too small, I was asked to send them pictures showing a measuring tape around my daughter's bust, waist and hips to determine her size. I felt uncomfortable doing this so I just sent a picture showing the back of the dress which didn't come close to zipping, and I included her measurements. Their response was they would send me some extra material so I could take the dress to my local seamstress who could make it into a "lace-up" back style so it would fit. I spent $274 on these two dresses. I shouldn't be asked to fix anything about them. A reputable company would allow me to return a product that was faulty or a product I wasn't happy with. This, obviously, is not a reputable company. PLEASE be aware that whatever you order from this company, you will NOT be able to return it. If I had known this, I would not have purchased from them. Of course, I will never deal with this company again because I am not happy with their product or their return policy.