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Stay away from those sneaky bastards

Complaint Rating:  88 % with 8 votes
88% 8
Contact information:
United States
I have ordered a pair of shoes from DressilyMe.com but when I received them shoes were gold color instead of silver. That was not a product I have paid for so I’ve contacted this company and asked for a back address in order to send this pair of shoes back and receive my refund. To my surprise they’ve declined my refund and suggested me to keep wrong colored shoes or gift them to someone, or of course buy a new pair. I was outrageous after this reply. How a hell can you suggest such things to your customer? Everything cleared when I’ve realized that DressilyMe.com is working from China instead United States as it is suggested by their website. Stay away from those sneaky bastards.
Complaint comments Comments (9) Complaint country United States Complaint category Clothing, Shoes & Acc


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 12th of Apr, 2012 by    0 Votes
don't know how their shoes are, but my friend got her wedding dress from it for her wedding on Apr.21, it was pretty well, will send pictures after the wedding.
 15th of Apr, 2013 by    0 Votes
I ordered two stock prom dresses from DressilyMe.com. These dresses were not custom made, and I chose the size based on the size chart they provided on their
web site compared to my daughter's measurements. One dress came with a broken zipper and the other was too small. When I asked to return the dresses, the representative immediately told me to take the dress with the broken zipper to my local seamstress to have it repaired. For the dress that was too small, I was asked to send them pictures showing a measuring tape around my daughter's bust, waist and hips to determine her size. I felt uncomfortable doing this so I just sent a picture showing the back of the dress which didn't come close to zipping, and I included her measurements. Their response was they would send me some extra material so I could take the dress to my local seamstress who could make it into a "lace-up" back style so it would fit. I spent $274 on these two dresses. I shouldn't be asked to fix anything about them. A reputable company would allow me to return a product that was faulty or a product I wasn't happy with. This, obviously, is not a reputable company. PLEASE be aware that whatever you order from this company, you will NOT be able to return it. If I had known this, I would not have purchased from them. Of course, I will never deal with this company again because I am not happy with their product or their return policy.
 31st of Dec, 2014 by    0 Votes
I totally agree. THis company works under several different names.. Sammydress.com and dresslily.com seem to be the same company. Both have the same horrible customere service. Their size charts are WAY off!!! when disputing items they ask for you to send pictures but their site wont allow for the picture to be uploaded. They refuse to send an email so that the pictures can be sent. We received a coat that was stated to be a size M, but in fact was closer to an XS. It had no tags on the coat at all showing it was a new item, had stains on the back and hood like it was used. We still didnt get our money back. DO NOT USE PAYPAL WITH THESE COMPANIES!!! Use a credit card if you must use the company so you can dispute the charge if necessary. We also bought boots at the same time as the coat. The boots also were a size too small, even using their size chart. SHOP LOCAL!!! It is not worth the aggravation . The prices may be good but they arent good if the item doesnt fit and you cant return it.
 23rd of Mar, 2015 by    0 Votes
I have ordered a prom dress for my daughter and I pd extra to have it overnighted it's been 3 days and still haven't received it, when I call not only could I not understand the women but was also told that it would be 20-25 days before the dress would arrive, I explained to her that i pd extra to have it shipped overnight and she said that extra 26$was for a fitting fee! WTF
 8th of Sep, 2015 by    0 Votes
It was a great choice for me to buy the items on dressilyme. I purchased Short Sleeve Chiffon Kimono with Lace and One piece Beach Dresses Swimwear. Even though the stuff I ordered didn't all have review, but it worked out fine.
Good enough in style and comfort. All the items that I have purchased are a perfect fit for me and the packages arrived safely on time. I definitely recommend dressilyme for a decent online purchase.
 12th of Oct, 2015 by    +2 Votes
I wanted to buy a wedding veil, since my last one torn out. I got it at cheap price from Dressilyme(my budget was limited too). After looking at the product(it arrived beforehand), I bet you can’t even closely guess the price. Its beautiful, looks quite high end one, but is fairly cheap. The only downside is that I am not very happy with the material of clothing(which may be due to its price). So I’m giving it four stars.
 7th of Nov, 2015 by    0 Votes
High Quality dress. So beautiful as show in the picture and fast shipping (arrive before i expect).
The customer service is excellent.
 8th of Nov, 2015 by    0 Votes
I dont agree with the reviews of the others. I have been shopping from Dressilyme since last 2 years, the quality of their goods is always excellent. I always get the delivery in the specified time interval. They have never missplaced my order. The local shops doesnot provide a large range with such a huge discounts. My totally shopping is from Dressilyme. I prefer to buy from site. Its trust worthy i could say from my past experience.
 27th of Jul, 2016 by    0 Votes
Really surprised of the quality of the dress from dressilyme!! At first, I was nervous of buying it online, but it really worthed it ! Of course don't expect to have a perfect dress, I will have to adjust mine because it's a bit too big at the bust. But if you don't want to pay a thousand dollars and you don't have too much expectations I strongly recommand to buy it here ! I attached some pictures :)

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