Complaint Rating:

Company information:
Digital River
Eden Prairie, Montana
United States
digitalriver.com

I got an email about purchasing Microsoft office 2007 for 99.99. I went to place the order and on the confirmation screen my grand total was 109.98 but after I pressed proceed to authorize the charge changed to 214.97. I called that number at the bottom of thier page and reached customer service after holding for an hour just to be shipped around. They did nothing for me at all and I had to conact my bank. The sad part is this is Easter Weekend and I had allocated that 109.00 and nothing more. My bank stated that they would help me, but I had to wait until the charge actually posted ( it was still pending). Now I am out 214.97 and that extra hundred dollars was to buy my children cloths for Church on Sunday. This was a very bad experience and I will never use or refer them again!!