Divi Vacation Club review: Unethical practices

Purchased into the Divi Vacation club in Aruba in July of 2015, to date I have not received any membership information other than a payment book. Emails go unreturned, I was promised by phone that I would have the information resent. It still has not been received. Not to mention the exchange company associated with Divi has a site that never works properly. Apparently I am supposed to pay for a service I am not receiving. I just paid in cash for my next trip because Divi Vacation Club is of absolutely no use to me due to their horrible customer service. At this point I am seeking legal representation. I suggest you avoid them entirely.