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Dermitage Complaints - False advertisement/scam

Review all Dermitage complaints

Dermitage

Posted: 2008-01-15 by Nanette Carmody [send email]
False advertisement/scam
Complaint Rating:  100 % with 13 votes
Company information:
Dermitage
Suisun City, California
United States
Phone: 18005912450
www.dermitage.com

I opened an email offering a free dell computer. After clicking on the site the "Dermitage" website came up offering a free trial of their anti-aging system. As requested, to receive my FREE computer, I filled out my name, address, city, state, and email address for the Dermitage FREE system and hit the "Next" button. Up pops the next trial order page for "ONLINGO" FREE trial and I did the same as above to receive my FREE computer and clicked the NEXT button and then up popped the next trial order page for "Living Christian"FREE trial offer. At the end of this it was made clear each would cost $5.95. I said to myself well I guess that's fair, I've gone this far... and went ahead and entered my credit card information. (FOOLISHLY). Since then I have been receiving shipments from all of the above companies with fraudulent charges to my credit card in the amounts of $76.90 each month from each company. I have called Dermitage and have been hung up on twice by two service representatives and they have said there are no supervisors to assist me and no one to call me back for 48 hours. Mind you this all happened over the Seasonal holidays and they expect you to return items immediately!!! SCAMMMMMMM Artists!!! Don't Let It Happen to You ! I am now taking this to the new media and Help me Howard at our local Channel 7 here in Miami.
Comments United States Health & Beauty
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Comments

170 days ago by Beverly K [send email]
Hello,

My name is Beverly and I am reponsible for the Customer Care experience at Onlingo. Please take a moment and give me a call at 800-949-6880.

Best regards,

Beverly K.
142 days ago by Karen [send email]
I contacted this company today & had quite the opposite response from this company. They were helpful, the email confirmation was thourough & I was off the phone with the CSR that could not have been more helpful. Perhaps you should have read the fine print & not been so quick to blame someone else for something you yourself should be responsible for when entering your credit card. Hopefully it was a lesson learned...
81 days ago by Maron Wise [send email]
I orderd a sample some time ago - not really impressed so didn't order anything. Here comes another sample - I don't want it - look for it to be returned.

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