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Dazzle White Complaints - Scam

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Dazzle White
Posted: 2009-11-03 by   Bluelady53
Scam
Complaint Rating: 0 % with 0 votes
For anyone in the UK who has been hit with this scam, here's the address of the mailing house which fulfils the orders:

BTB Mailflight Ltd
2B Viking Industrial Estate
Hudson Road
Bedford
MK42 OQB

I am still attempting to get back the £105 they have extracted from my credit card without, I have to say, a great deal of help from my credit card company. I have been on the phone to them for, literally, hours. If anyone has any tips on how to speak to someone at the company with an atom of sense who doesn't lie constantly, I'd love to get to know about them.
Comments United States Online Scams
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 4 days ago by   peter z 0 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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