CVS reviews and complaints 2
View all 3327 complaintsCVS - Medications
1) They received my medication order on Dec 28 get a text its ready 5days later they texting me to pick up my medicine. When I get there not ready at all, this has been happen all the time. AFTER receiving the text still not ready and want me to wait 30min anther for it. WHY
2) When they are out for my medications they will not contact me at all I MUST call them to see if they got in stock question is WHY I must ask they should call me. They will not call me at all or text me about my medication what so ever.
Again WHY
3) I have been call them for my refills they tell me that they will call the doctor
and I just call the doctor as well. So I do this spoke with my doctor he told me that he sent it over to them five time and today Jan 11 at 1200pm tell me if I still want my medicine I told them I have been waiting for it since Nov 28.
Desired outcome: Replace that whole team there and find the right people that can do there jobs.
CVS - incompetent employees
I have had a couple of incidences with this pharmacy. Their service is incompetent and careless! They gave me someone else's prescription and it is fortunate that I am not blind or incompetent like they are and end up hospitalized or dead from taking someone else's prescription. Please do yourself a favor and do not choose this pharmacy for your prescription needs! Take care.
CVS on 500 Grand. Street, , is the worst pharmacy in this area. Who ever hire theses people should be fired. The staffs in this pharmacy are rude, nasty and incompetence. They always working around the pharmacy with a line waiting all the way to the front of the store and the staff are yelling at the waiting customs. And don't give them a coupon, because they go crazy. They send me a CVS customer card for a discount and when I show it to the pharmacy representative, she started telling me that I already got the discount, but I been paying the same price for this medication for the last four months. So what discount, and yelling it out in front of a dozen waiting on line. Bad business.
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