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Consumer Portfolio Services, Irvine, California Complaints & Reviews - very rude and unprofessional

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Consumer Portfolio Services

Posted: 2011-03-17 by    MBmo3

very rude and unprofessional

Complaint Rating:  0 % with 1 votes
Contact information:
consumer portfolio services
box 57071
Irvine, California
United States
Phone: 888-469-4520
cps.com
I sent them a message via their website informing them of when and how I will pay them. A day before I told them the payment will be electronically made via my bank Miss Gonzalez calls and shows no awareness of the message. I was very nice and told her what was in the message. While I was talking she HANGS UP on me!!! What in the world! That is extremely childish and there was absolutley NO cause for that! So unprofessional! I'll be done with them soon! I wish they could be reprimanded for their harassment and unprofessionalism!!!
Comments United States Auto Insurance & Loan
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Comments

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 5th of Apr, 2011 by   project626 0 Votes
Call and speak to Cindy Springstein.
She is a Manager for CPS.
(800)955-4193
She seems to be a VERY helpful person
Otherwise, everytime you call. get the persons name who you spoke with and inform them that you are recording the conversation

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