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Privacy Matters 123 Complaints - Company got debit card information from another site!

Review all Privacy Matters 123 complaints

Privacy Matters 123

Posted: 2008-03-12 by Cindy Manley [send email]
Company got debit card information from another site!
Complaint Rating:  75 % with 4 votes
Company information:
Privacy Matters 123
United States
wwwprivacymatters.com

I noticed $19.95 taken out of my checking account from a privacy matters. I called 800 number listed on my checking account form. I had to enter my debit card number to even find out membership number they wanted me to enter. I talked with a guy named Dimetree. He said his employee number is 152852. He told me they were affiliated with peoplefinders.com. That's how they got my information. I had canceled at peoplefinders.com. I never could use their services so canceled it and they refunded my money. This privacy matters is to get a credit report. I never wanted a credit report or asked for one or even got on their site. I just want my money back and worried because they easily got my credit card information plus address and phone number. Also I looked through my junk mail and saw their email wanting me to clink on something to confirm my membership. I just saw it today. I had never confirmed anything with them.
Comments United States Unauthorized Charges
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Comments

252 days ago by Niki [send email]
My story is the exact same as yours. I was told by peoplefinders.com that "It appears that you clicked on there advertisement in order for you to be charged by this company" and "You would only be billed with Privacy Matters if you filled out their survey and entered in your email address twice to confirm registration with them." Last time I checked, I wasn't stupid. I'm pretty sure when I do or do not sign up for something. Their excuse was lame and it sounds as if they use it a lot.
246 days ago by Glen [send email]
I believe these scam artists are all the same company. When I called them they insisted on blabbering about how wonderfull they were and how I would be foolish to 'cancel' the membership I never signed up for. It wasn't until I started swearing at the 2nd guy that I finally got his attention. They agreed to refund both charges ( their first offer was 1 refund) only after I told him I would dispute both charges with my credit card company. I will give them to the end of the week. If my card isn't credited I will simply dispute and they will lose the money anyway.
246 days ago by Glen [send email]
PS NEVER use a debit or VISA check card over the internet. Recouping your money is much more complicated than a credit card dispute. Credit card companies will simply remove the money from the scam artist's bank account. A company signed up to collect via VISA is supposed to keep an account with a minimum $5000 for this purpose.
148 days ago by Doug [send email]
I check my statements about every quarter [that will change] and found 3 charges to privacymatters 123 for $19.95 each. I called the 877# and went through the computer prompts, operator # 17334, "Chistine" and supervisor #7329, "Wilford". They agreed to credit 2 of the 3 charges in the next two days. Evidentally Prople Finder had a default button that requested a 7 day free trial and they had my CC# for a report I had ordered. That won't happen again. Does anyone know to whom I protest to get the last $19.95 after I'm sure I got the most resent 2 charges reversed?
111 days ago by Billy [send email]
email them, ask for full refund, do not call you will be fully refunded
49 days ago by John [send email]
I recently applied for a membership with Classmates.com and I also feel there was some sort of a small print area that I didn't read that signed me up for this privacy matters service. I was debited $19.95 from my account and immediately called 1-877-993-6264 and cancelled using my account number as a reference. But the 20 dollar damage is done. Imagine how much money they are making and without providing a service. Luckily I caught it with one charge, unlike some other Victim's who get hit several times before finding out!
29 days ago by Faye [send email]
Like John I signed up for Classmates one week free to locate a classmates I had been looking for for over 5 years. I few days later there was a charge for $19.95 from PrivacyMatters. No one on the internet had my number except Classmates.com When I call my bank they couldn't tell me anything about the charges but said they received a lots of call about the same company. Hope there are no other charges & now wonder who has my account number. PS Didn't get anything from Classmates doesn't look like they even forward the e-mail.
12 days ago by Mary Ann [send email]
I too went to classmates.com for a free 7 day trial membership. I was on it for six days and cancelled. My credit card was charged the 19.95 even though the membership was cancelled. I now have a disputed charge on my credit card that is fraudulent and is somehow connected with Classmates.com and privacy matters. They somehow are exchanging private information. Beware of using Classmates.com or entering your charge card number at ANY internet site.
1 days ago by Linda [send email]
WARNING. I also signed up for a three-month gold membership to classmates.com. Shortly after, my checking account was billed for the classmates membership fee and $19.95 by privacymatters123. In fact, I was billed by privacymatters123 for $19.95 twice so far. I called privacymatter's customer service number today, given to me by my bank, and they promised to refund the two charges. I then cancelled my debit card. CANCEL YOUR CARD AND HAVE REISSUED WITH NEW NUMBER AND PIN. DON'T WAIT! My bank advised me that my billing information probably had been sold.

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