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Citi Financial, Columbus, Ohio Complaints & Reviews - phone paymt. option

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Citi Financial

Posted:    Lorraine M. Gelinas

phone paymt. option

Complaint Rating:  0 % with 0 votes
Contact information:
citi financial auto
Columbus, Ohio
United States
Phone: 1800-486-1750
I try to make payment using the information above to my car loan, and am told there is no such account. I encounter this problem frequently. It gets frustrating and I give up and try another day--Same response. I do not want an automatic withdrawal because of the way I get paid and how my bills arrive in the month. Payment by phone is convenient for me. This way to pay with this company is rediculous.
Comments United States Loans
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 31st of Mar, 2011 by   renae williams 0 Votes
i gave citifinancial permission to do a one phone payment and when i got behind in payments they took that information and set up automatic bank transfers. not just for this loan, they even took money for an entirely different account. what can be done about this illegall, and can i sue them. this is the kicker when i called the local branch the manager was so mean she told me that i had to have gave them permission because there not allowed to keep that information for the one phone payment i told her are you freaken kidding. it was my word against hers she almost laughed . i told her i wanted to be refunded the money and she said i cant give it back to you anyway because your acct is past due. so what im hearing is even though what they did was illegall i cant get a refund bacause im past due. please if a lawyer sees this please email me at renae402@yahoo.com
 22nd of Apr, 2011 by   EnoughsEnough 0 Votes
You should go for a free attorney consult. Have all of your bank printouts, etc. Consult is free...can't hurt.

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