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Cinergy Health review: are they legitimate 109

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10:32 am EST
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I HAVE TRIED TO LOOK UO THE LEGITAMACY OF THEIR COMPANY VIA THE DEPTS. OIF INSURANCE IN FLORIDA AND LOUISIANA . THEY DO APPEAR AS A COMPANY REGISTERED / LICENSED TO DO BUSINESS.

I HAVE ASKED THEIR ( CINERGY HEALTH ) PHONE REPS TO PROVE THEIR VALIDITY AND ALL I AM TOLD IS THAT JUST LOOK UP THEIR WEBSITE: CINERGYHEALTH.COM. I SEE NOTHING THAT PROVES THEY ARE LEGIT.

I AM SEEKING MEDICAL INSURANCE AND "THOUGHT" THEY APPEARED "REAL".

SEEKING SOME CONFIRMATION AS TO WHETHER I SHOUKLD CONDUCT BUSINESS WITH THEM

THANKS

LIONEL COX

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The complaint has been investigated and resolved to the customer’s satisfaction.

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109 comments
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sony
, MY
May 27, 2009 8:46 pm EDT

ho ho

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Antonio Webster
Byron, US
May 27, 2009 4:59 pm EDT

Anyone that's having trouble getting insurance or don't have insurance please contact my insurance agent at [protected] ext 330 his name is Allen Dorfman. I was uninsured with pre-existing health problems. He found very reasonable and legit insurance for me.

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forthepeople
, US
May 24, 2009 6:58 pm EDT

Here's the contact info for the firm that owns Cinergy - call and bug these execs If you've had problems or need a lawyer to contact someone !

Robert Ostrander, Executive Vice President
[protected] Ext. 803
rostrander@usamli.com
For Customer Service:

• For Members of ITCP Mini Premier PPO:

For Information or to enroll: [protected]
For Current Policyholders:
Claim Questions Provider Information, or ID Cards:
For coverage changes or additions:

[protected]
[protected]
• For Members of All Dental Plans [protected]
• For Members of Association Limited Medical Plans [protected]
• For Members of Student Health Plans [protected] Ext. 11321
• For Member of IBS Worldwide Trust Accident Plan :
Eligibility or Benefit Questions
Claim Status Questions
[protected]
[protected] Ext. 805
• For Members of Bridge & Tunnel Disability Plan [protected]
• For Members of Westbury UFSD Excess Major Medical Plan [protected] Ext. 11321
• For Members of Northeast AG Trust Hospital Indemnity Plan [protected] Ext. 11321
• For Group Life Insurance [protected] Ext. 805
• For General Customer Service Inquiries [protected]

Corporate Headquarters:

American Medical and Life Insurance Company
8 West 38th Street
Suite 1002
New York, NY 10018
Phone: [protected]
Toll Free: [protected]
Fax: [protected]

John Ollis, President & Chief Executive Officer

John Ollis joined AMLI in January of 2006 as CEO and President. He spent 17 years with UNUM Insurance Company in a variety of positions including Sales Representative, Sales Manager, and most recently, Senior Market Manager for UNUM's New York City office. He also served on the Board of Directors for First UNUM. Mr. Ollis was responsible for the overall operation of the New York City sales office, the company's largest field office. He managed 100 employees and annual revenues in excess of $500 million. His responsibilities included top and bottom line growth, customer and employee retention, and overall operational management. Mr. Ollis holds a BA in Biology from Bowdoin College.

Scott McGregor, Chief Financial Officer

Scott joined AMLI as CFO in June, 2008. His prior experience included various positions with AXA-Equitable over the past seven years, most recently as Senior Vice President, Expense Management. Prior to AXA-Equitable, Scott's experience includes positions as Controller with GE Asset Management, a division of GE Capital and Controller and Chief Accounting Officer for First UNUM, a subsidiary of UNUM. Prior to UNUM, Scott was VP and Treasurer for Investors Insurance Group, a New Jersey based property & casualty insurer and he began his insurance career with American Bankers Insurance Group in Miami, Fl.

Scott is a Certified Public Accountant (Florida), a Certified Management Accountant and Chartered Financial Analyst. He has an undergraduate degree is a B.S. in Accounting from SUNY at Geneseo, a MBA from West Virginia University and a doctorate at Pace University with concentrations in Accounting and Finance.

Robert G. Ostrander, Executive Vice President, Underwriting and Sales

Bob's responsibilities include product development, marketing and underwriting. A New York native with 39 years experience in the Insurance Industry, he began with New York Life, retired as an Executive Vice President from Unum Life Insurance Co. and most recently served as a Managing Director for Corporate Compensation Plans of Danbury CT.

Lorraine Classi, Chief Compliance Officer

Lorraine Classi has over 30 years experience in the life and health insurance industry. Lorraine has worked for the American Medical and Life Insurance Company for 25 years in positions including Claims Manager, Director of Claims Operation, and Executive Vice President of Operations. Lorraine also served on the Board of Directors for AMLI. She has an extensive background in developing medical, dental, life and disability insurance administrative and claim systems. Lorraine is currently responsible for overseeing the company's external vendor operations and vendor relations. Prior to her career at AMLI, she worked for Gerber Life Insurance Company and Madison Life Insurance Company.

Tina Butler, Director of Client Services

Tina joined AMLI in 1987 and has served in several capacities prior her promotion to Director of Client Services including claims specialist, service representative and
managed care administrator. She and her team are committed to providing a high level of service to our producers and customers.

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Jan
Salem, US
May 22, 2009 6:28 pm EDT

30 mins. ago I was online with Tom Quinn, a rep. in Sunny Isles, Fl, and he gave me all the details
about the $241 plan plus $50 to register.

It sounded good, with even the doctor we use
listed as a provider.

So, next week he will call about signing us up for
a policy.

Thank the good Lord that I asked him for the
web site, and found this Complaint Board.

Though ONE person has not had problems,
she is in the minority, and that speaks
volumes about becoming one of their
clients.

We will stick with our present Blue
Cross/Blue Shield of Oregon.. it is
100 dollars more a month, but there
are no fraudulent actions from them.

Thank you for this board.

Jan

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territc
, US
May 22, 2009 10:17 am EDT

Has anyone looked them up on the Better Business Bureau website? That is where I usually go when I need to know about a company.

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Vicki
, US
May 20, 2009 12:03 am EDT

I am from NC and I've had Cinergy as my medical provider since August of 2008. I've only had one problem with them when getting a claim paid and they only required a phone call and me mailing a copy of the bill to them. It was paid within 15 days after I mailed a copy of th invoice to them. No one has refused to take my health card, and the prescription part of the policy pays better than BCBS (my previous healthcare provider). It was by far the most inexpensive carrier that I could locate that provided the most for my money. I have nothing but positive things to say about them. Sorry everyone has not had a very good experience.

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Patient Advocate
Ventura, US
May 19, 2009 1:04 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Sonja,
Have you applied for SS Disability? If so, you may qualify for a COBRA extension. After receiving the SS Disability Award Letter, you will need to fax that to the COBRA office with a request for COBRA extension within 60 days of receiving the award letter. Please email me with any questions: wendymgerdesmba@yahoo.com.
Good luck to you. Wendy

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Sonja
, US
May 19, 2009 11:27 am EDT

I just saw the Cinergy commercial and almost dialed the number. I was diagnosed with a blood cancer in 2007 and had a bone marrow transplant in July 2009. Due to this pre-existing condition, I too, will have a difficult time getting insurance once Cobra expires. I am so glad this site poppoed up when I logged on to get the Cinergy number. Thanks! It really pays to do one's own research before signing up for practically anything the requires a fee.

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Marcus
Jacksonville Beach, US
May 16, 2009 7:33 pm EDT

Cinergy is an absolute scam...do not under any circumstances give these rip-offs a dime. I'd hate to see anyone else lose their hard-earned money. They will not refund any portion of the money you send them even if it's the very next day when you cancel. Total BOGUS company.

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redw
Cowpens, US
May 16, 2009 11:13 am EDT

OK! I guess I won't be getting insurance from Cinergy! Better call my sister in-law too, since she told me about them. Patient Advocate, can you get me the name of a local patient advocate in SC? I'll e-mail you to see if you can help. Thanks to all those who have posted, you are helping to save a lot of folks from the scammers! redw

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Patient Advocate
Ventura, US
May 15, 2009 7:25 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I can certainly understand everyone's frustration as my Mother had to deal with similar situations while fighting for her right to health care in order to treat her Stage 4 Lung Cancer. She would have never been able to do it on her own as she, like most other folks, did not know what resources were available to assist in making sure the insurance carriers remain compliant. After having to deal with that personally, I began to realized that my Mom was not the only person facing those tough insurance issues. Therefore, I wanted to post this to let folks know there are Patient Advocates available to help battle the insurance companies on your behalf.
If you need help getting your claims processed and paid but are unsure on how to go about that at this time; you can email me, a Patient Advocate (wendymgerdesmba@yahoo.com), for advice or help with insurance related problems. I can assist in the Houston, TX., Los Angeles County and Ventura County, CA areas.
I would be happy to help anyone in need of assistance with regard to their insurance and getting claims paid timely.

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poley2009
, US
May 12, 2009 2:49 pm EDT

Glad I read this first also - we are paying a phenomonal amount of money ($1200/month) for our insurance with a high deductible and still spend hundreds of dollars a year on services that are not covered.
I am forgoing necessary screenings and tests because I can't afford them so in essence my health is compromised even with health insurance. Everytime I see an ad for a company such as Cinergy or Assurant Health, I check online for complaints and they are full of them.
Is there NOT a good insurance plan out there that is affordable and will take a female in her 50's with pre-existing conditions.
It is scary to let my present health insurance go but I have gone through all my savings and don't know a good alternative.
Health Insurance is a major problem in this country - can't afford not to have it and can't afford to have it ... what's the solution?

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Cindy
Pittsburg, US
May 11, 2009 3:24 pm EDT

WOW! Looks like I just escaped a scary story...not 2 seconds after I entered my contact name and number, my phone rang. You have to admit, as desparate as we all are for quality health insurance, its so easy to fall prey to these fast talking sales operators that also need to make a living for themselves! Thanks for all the info and stories everyone shared! I feel content to stay where I'm at, all of the sudden!

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Gary
Westminster, US
May 08, 2009 10:57 pm EDT

Well, Well, Well,
I am glad I came across this site. Last year I was diagnosed with a brain tumor, then had brain surgery July 31st, 2008. I am now on social security disability. I am paying for cobra insurance from my last job. The cobra will run out in March of 2010...the medicare kicks in on social security in October 2010. I was going foe cinergyhealth after seeing the ad on the television here in Md. It looks good takes care of existing injuries ans the low cost. I looked too good to be true, I am glad I came across this. My cobra insurance is only 320.00 a month but everything is paid 100%. Now my prescription drugs cost my nothing after 10, 20, 30 and 50 bucks in copay.
It it a shame I'll have about 7 months gap between the insurance. If anyone knows an insurance who can help me out, thank you and email me. Hdynaglide96@hotmail.com

Gary

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Fergie
, US
May 05, 2009 10:19 am EDT

I spoke with a Cinergy Insurance Representative and after talking to him about 2 minutes, I just knew something wasn't right. The first indication was he called me on a Sunday morning at 10:00 am, not normal business hours. He talked really fast and only told me about the $241 policy. I had did a little research before calling and knew about the $189 policy. I asked him how I would know if the doctor I went to accepted this insurance. He said, "oh we will send you a list of doctor's after you pay". My point is, if something doesn't feel right, don't give them your money. Sorry to those who got scammed. At least this website will help others. Thanks

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LisaWolf
Doniphan, US
May 01, 2009 12:12 pm EDT

I was doin some searchs for my sister cause she has no insurance. I found one place that suggested doing an "AM Best" search and I did and they aren't even listed in "AM Best" I don't know if I did the search wrong or not though. But the only "Cinergy" I did find was "Cinergy Risk Solutions Ltd" so I don't know. I'd steer clear of em, sounds like a bad company

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KBN8
Greensboro, US
Apr 29, 2009 12:23 pm EDT

I too want to thank the other posters. I was thinking about trying Cinergy. These kinds of sites is what makes the internet such a wonderful resource.

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Toni
Lacey, US
Apr 27, 2009 12:12 am EDT

Thank you one and all for your comments. I too was considering Cinergy Health, and came online to check it out, and noticed something about it being a scam, then read all your comments. How sad that people are making money by scamming others. Hopefully, they will be stopped before others get scammed by them.

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itsclose
Sleepy Hollow, US
Apr 23, 2009 1:50 am EDT

Wow...thank you for alerting me to this apparent scam! I was just about to sign up for it, when I got the idea to do a search of Cinergy reviews or complaints. This is how I found your valuable site. Unfortunately, with this wrecked economy, many kinds of scams will increase and get trickier to spot. I am sorry for those of you who have lost money to these criminals. Thank you again for helping to prevent others, like me, from getting caught in their nets.

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Angel
, US
Apr 18, 2009 6:18 pm EDT

I am proud of all of you for standing you ground.
I got scammed also. I ended up contacting the bank
it was a big hassle & I only got some of the $$$ back.
They are just as bad as telemarketers..People are so gulible, these employees are paid to con you out of your$$$ & yes 80% aren't even liscenced.
We become desperate & some of us will
l listen to what they say, and believe..Well in my opinion they are like leaches sucking the blood out of
consumers like ourselves. Are they legitimate?NO.
Another company to stay away from is Qualified
Health...Seriously! Angel

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true
Minden, US
Apr 05, 2009 1:12 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Scary, I suppose I should have read the reviews ten minutes before I signed up, not ten minutes after! I'm calling to cancel RIGHT NOW! If it sounds too good to be true...

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CInergy Health
, US
Apr 04, 2009 10:06 pm EDT

Cinergy Health is a scam. The underwriter is American Medical & Life Insurance Company. Cinergy Health is just a marketing company.
As a former employee I can tell you they: DO not pay the claims. They will give you a major hassle to refund any monies. You are sold insurance by unlicensed agents many times.

The insurance is run out of a call center in South Florida. The employees are treated badly, the clients are treated worse.

Stay away... the commercials are a bait and switch ... this is the very worst insurance you can get.

Oh and they will not pay your pregnancy claims... ever.

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Tom
rt45wqterwtertw, US
Apr 01, 2009 11:58 am EDT

Thanks for the feedback, I'm researching this, like many companies...I like many people are looking for BASIC medical insurance for me and my wife. She's 32 and I'm 40. We're looking for something that includes pregnancy and any help would be appreciated:)

Tom
tdp1018@gmail.com

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gcopeland52
Elk Grove, US
Mar 30, 2009 4:26 pm EDT

Beware of Cinergy Heatlh, Inc! Their documentation states that you can cancel within 10 days of the beginning of coverage (in my case 03/01/09). When I called to cancel on 03/10/09 they clearly stated I was within the grace period and I would either need to send a postmarked cancellation request or FAX in the request, so I faxed it in. I later called on 03/13/09 to confirm the status of my cancellation request and I was told then that I would receive a refund within 2-3 business days. When I called back today (03/30/09) to find out why I hadn't received my credit they conveniently changed the date of my first call to cancel to 03/11/09, the day after I faxed in my cancellation request. I'm now being told that I wasn't due a refund and that I hadn't been told I was going to get a refund. Basially they're saying I'm a liar, but it's Cinergy Health that's lying. Be very wary of this company. They will do anything to avoid returning refunds.

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mike
, US
Mar 19, 2009 10:44 am EDT

I had a policy with Cinergy also. BIG MISTAKE! After 8 months with them I found out that none of my Doctors in my home town new anything about this company nor would thet except there coverage. I needed surgery and was told by my physician and my hospital that they would not except Cinergy coverage. I called customer service and left a message asking why and got no response from anyone.

Mike

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juliete montague
Detroit, US
Mar 17, 2009 9:53 pm EDT

I am thinking of signing up for this plan and i just want to make sure they are legit please help me

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sleepingbeauty
Commerce, US
Mar 07, 2009 11:13 am EST

For Val: To help me understand what you're saying, what does Cinergy showing their commercials in NC have to do with it? I'm just curious because I'm thinking about getting the insurance from them . Thank you!

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Val
, US
Feb 11, 2009 7:26 am EST

I'm just finding out about the ins scams with Cinergy. A few days ago I signed up with a rep ins. It was $241 +50 nonrefundable fee. I cancelled today just wasted $50 since they say you can do in 10 days. Normally when I do computer orders I get a confirmation bk by email. I didn't with them plus they show their commercials here in NC.

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Nancy Copeland
Dade City, US
Jan 13, 2009 9:10 am EST

I'am very unhappy with this company. I have filed 2 claims with them and they have not responded in anyway. I call and they said they had never recieved the claims I filed in October
20th.So I refiled on January 5th.i have dropped this coverage. I paid them $50.00 application fee and paid them $236.00 for the months of July, August, September.And I cancelled it after that because my husband got me covered on his plan.But as for this Cinergy health i have not recieved not even so much as phone call.I'am in the procress now of getting in touch with the
insurance comisssoner for the state of Flordia.I'am a retired person and can not afford for this so called company to do this to me. Nancy Copeland Member # [protected]