Menu
Chinabuy Customer Service Phone, Email, Contacts

Chinabuy
reviews & complaints

www.chinabuy.co.za
www.chinabuy.co.za

Learn how the rating is calculated

1.0 4 Reviews

Chinabuy Complaints Summary

0 Resolved
4 Unresolved
Verify
Is this your company? Claim it and get a lot of features. Read more
Click here to get notifications about new complaints of Chinabuy. We promise not to send you any unrelated messages
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review
File a complaint

Chinabuy reviews & complaints 4

Sort by:

Newest Chinabuy reviews & complaints

ComplaintsBoard
E
9:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Chinabuy abcnovel a181 wireless 2.4ghz remote control presenter - black + silver (1 x aaa)

I ordered a wireless presenter (Abcnovel a181 wireless 2.4ghz remote control presenter - black + silver (1 x aaa) from www.chinabuygroup.com on feb. 26, 2017. The order number is [protected]. However it is still on status of "quality control". I wrote letter several times but there is no progress. I request a refund and there is no answer yet. Chinabuy is a disappointment for me.

Read full review of Chinabuy
Hide full review
ComplaintsBoard
S
3:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Chinabuy Product never sent and no refund offered

I purchased an iPazzport Mini Bluetooth Keyboard on 8/3/16, from their US website: chinabuygroup.com/

I made the order on August 3rd. After 3 weeks of the order sitting in the Status: Quality Control, I canceled the order and purchased the keyboard elsewhere. The product was clearly not in stock, though they claim it needed Quality Control (?) for weeks on end ..

They will not give me a Customer Service number and they have not refunded the $13 order. Customer Service emails 1 sentence replies saying, 'refund will be given in the coming days' .. things of this nature, yet I bug them week after week to no avail.

Read full review of Chinabuy
Hide full review
ComplaintsBoard
M
4:00 am EST

Chinabuy Unethical Behavior

I purchased sunglasses on the 6th of January 2016 on order number [protected] via website www.chinabuy.co.za. I paid an additional $2 to be given a tracking number. Keep in mind that they only provide you with hours to pay the invoice.

After some time had passed and I heard nothing, I send a mail, to which they replied to say that the product was out of stock, then they had warehouse problems but I was assured that the product was shipped on the 28th of January. Since then I have been requesting a tracking number to track my parcel, to no avail.

It was also at this point that all communication from the Chinabuy group stopped. They stopped replying to emails and all other communications.

I have asked for refund, also to no avail.

Read full review of Chinabuy
Hide full review
ComplaintsBoard
X
8:19 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Chinabuy non delivery

I purchased some items on this website and even paid an additional 10.00 for 10 day express shipping. That was on December 5th, it is now the 9th of January and the status of the order is still processing. I have sent several emails to the customer service email address: [protected]@chinabuy.co.il, but receive no response. Looks like another scam site. if I don't receive a response this week I will contact my credit card company to get my money back. The website lists 24 hour local customer service, good luck finding that number to call as I have looked all over the website for it.

Read full review of Chinabuy and 5 comments
Hide full review
5 comments
Add a comment
A
A
AL3Y3
, US
Mar 27, 2017 8:52 pm EDT

WARNING: Do not buy from this site, ever. I cancelled my order and they took my money; they lied and said I've been credited and it's been 50 days still no refund. Their custom service is garbage: they respond very vague with little to no meaning. They took 7 days to respond to my initial message. Do not have a back-and-forth with them; just dispute the transaction with your credit card company it will save you a lot of time and stress.

R
R
Robix73
, HU
Feb 16, 2017 11:34 am EST

I ordered two months ago, and they sent nothing! No answer to e-mails, simply steal your money! Beware of!

S
S
SlickDroid
, US
Sep 27, 2016 3:07 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have been ripped off by them as well ! They need to get shut down !

M
M
M_L
, ZA
Mar 08, 2016 3:42 am EST

I purchased things from the South African based version of this site (Chinabuy.co.za) in January, it is now March and still have not had a single reply to the numerous emails I have sent. I would not recommend this site. I have looked on Scam Adviser, who believe it is safe to use - big disagree from me. Site is a SCAM!

A
A
Artik
, RU
Mar 30, 2015 6:49 pm EDT

Very bad store.I disappointed. Support does not reply immediately. I should have sent 5 emails and they replied that the goods are no longer in the store. If not voluntarily return the money I will open a dispute on Paypal. Do not advise this store. In the best case, the product will send you in a month. This is if this is all they have in stock. It's just the middlemen and not the store.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Chinabuy contacts

Website

www.chinabuy.co.za

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Chinabuy?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Chinabuy Customer Service. Initial Chinabuy complaints should be directed to their team directly. You can find contact details for Chinabuy above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Chinabuy. Discuss the issues you have had with Chinabuy and work with their customer service team to find a resolution.