Complaint Rating:

I opened acct in aug of 2007, also i believed that it would improve my credit and all it did was mess it all up charges have continued to be debt from my acct after i called and canceled it. Also a cr was promised for 2 months, which it never happened. In turn they debt the next mo again. of 14.95. In my opinion they stole from my acct. They deducted without authorization and the site in which it was obtained on was aol, AND YOU CANT GET TO THE SITE AT ALL. Unless you use another search engine. The employee you get when calling are rude and not willing to take a complaint or even get to a manager to help, unless you get real pushy. Even then they still didn't cancel my acct as instructed. and they do not report to all three credit agencies as stated when opened in aug 2007. I could not even access any reports with scores. I told them i was going to report then to attorney general and to the better business bureau. And yet still they did nothing but keep on billing, debt from my acct. I could stop authorization from my bank but it will cost me 25.00 to do so so why should i pay for it. and having the card did not raise my score, but it lowered it w/ third party inquiries. Where should i go for correction and benefits due at least a report to the cr AGENCIES all three since aug 2007 or a refund of all monies due to not being to access my acct or receive reports.