Complaint Rating:

Company information:
Caracol Cream
United States
Phone: 877-550-0630
caracol-cream.com

I called to cancel my membership well within the 14-day trial period, and they took "my information" and said they'd have someone call me back to "confirm" my cancellation. I thought that was weird, but I waited. Nobody called after two days, so I called again, and they said the same thing! Then I noticed I'd been charged the $59.95 on my credit card and I still had several days left on my "trial" period. Now, I'm having my credit card company dispute the charge. This company SUCKS! The customer service supervisor named Kim was so rude and so NOT helpful. They should definitely be shut down. DO NOT GET INVOLVED WITH THIS COMPANY. There are lots of wonderful creams out there that do the same thing without the lies and bad business practices.