Complaint Rating:

Company information:
Napster
United Kingdom
www.napster.co.uk

I can't believe how difficult it is to try to cancel the free 7-day trial its absolutely ridiculous. The instructions tell you to sign in then click on my account in the top left hand corner select account status and billing menu then SIMPLY chose the change membership option. Believe you me there is NOTHING SIMPLE about this process, i can't even get signed in never mind anything else. SOMETHING NEEDS TO BE DONE ABOUT THIS
A warning to anyone thinking of trying the Free Trial then cancelling BE AFRAID VERY AFRAID !!!!!!!!!!!!!!!