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Bottom Line Books Complaints & Reviews - Unsolicited book!

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Bottom Line Books

Posted:    John Paul Eagleton

Unsolicited book!

Complaint Rating:  94 % with 456 votes
Bottom Line Books keeps sending their annual book despite notes sent to the on the prior bill. These books are unsolicited and there is no apparent way to stop delivery. According to others in this predicament, if you fail to pay for this unsolicited book they threaten to mess up your credit report.

This is an out and out criminal scam on the part of this unscrupulous company and we don't seem to have any recourse except to pay.
Comments United States Books
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 19th of Nov, 2007 by   Michael Argetsinger 0 Votes
This is close to the problem I have had. I paid the bill and still get re billed madnesses. With the usual "If you don't pay this it will be turned over to collection." I have noticed several similar complaints on other sites such as "rip off report". It sounds to me like some smart lawyer should put together a class action law suit. With all the payments and re billed payments, this outfit should have plenty of money. But then again, someone so incompetent as this at running a business has probably blown any thing that resemble corporate revenue.
 24th of Nov, 2007 by   J Browner 0 Votes
I was sent the Bottom Line 2007 Year Book as a FREE gift in the mail. And about a week or two later I received a bill for $31.00. The word FREE means you don't have to pay any moneys. Right! Whats that about...

I will send their book back to them without paying for it, seeing that I never ordered it in the first place.
 27th of Nov, 2007 by   Beverly I. Ewing 0 Votes
Tried to tell them not to send any more "Bottom Line Books" and they continue to do so.

What recourse does a person have?
 27th of Nov, 2007 by   T Hanford 0 Votes
Keep getting unsolicited books, returning them to sender and being billed and re billed with no acknowledgment of return being received by Bottom Line Books. How do you get them to stop?
 28th of Nov, 2007 by   Tyna Coleman 0 Votes
Bottom Line is doing the same thing to me...sending an unordered book and billing. I am not going to pay. If they harass me in anyway, I'm turning them in for mail fraud. Does anyone have a better solution to bring this company down or at least to make them stop this unethical rip off?
 1st of Dec, 2007 by   B Drury 0 Votes
I also received a Bottom Line Health Breakthroughs book in 2007, which I kept and paid for. But, I did not order the 2008 Bottom Line Health Breakthrough which I just received. The advertisement order gives you a 30 day trial examination which you can return the book and owe nothing. Which I intend to do asap. You need to write on the bill I DID NOT ORDER THIS BOOK< I DO NOT WANT IT>DO NOT SEND ANYMORE UNSOLICITED BOOKS TO ME> You need to make a copy of the advertisement, a copy of the bill you sent back. and send all back thru the post office certified and registered with a return receipt.....If they bother you any further with any kind of bill, or a note saying they never received the returnd book, or they threaten to hurt your credit rating in any way, you have the copies and receipts of everything , then you go to a reputable lawyer. You can also go the post office and talk to them about receiving unsolicited mail to put a stop to this . There ussed to be a law that protected people from unsolicited mail.
 19th of Dec, 2007 by   BILL CLAY 0 Votes
I ORDERED OFF THE WEB SITE THE BOOK BY THE JOANWILEN AND LYDIA WILEN.. THE TITLE WAS SECRET FOOD CURES... THEN ONE NITE I WAS READING ANOTHER SALES PROMO... AND ORDERED IT CALLED HEALING REMEDIES.. RECIEVED THE BOOK AND WHAT I READ WAS VERY SIMULAR SO I GOT THE SECRET FOOD CURES OUT AND COMPARED THEM... SAME SIZE SAME CONTENTS THE RAISEN AND GIN RECIPE FOR ARTHRITIS IS ON PAGES 10 AND 11 IN BOTH BOOKS AND EACH BOOK HAS THE SAME # OF PAGES 335. NOTHING WAS SAID ON THE SALES PROMO THAT THESE BOOKS WERE THE SAME.. BECAUSE IF IT HAD I WOULD'T HAVE ORDERED IT... I COULD HAVE JUST ORDERED 2 ON MY FIRST ORDER... THIS IS I'M SURE ILLEAGLE.. SO IT'S BUYER BEWARE.. THERE'S ALWAYS SOMEONE TO GET DEEP INTO YOUR POCKETS.
 29th of Dec, 2007 by   Juan Carlos Gutierrez 0 Votes
This company is crazy
they still send me unpay bill,and if you dont pay it will be turned over to collection
I pay a long time ago and send a receip bill to probe it
and my phone numberand nobody answer no phone number to contact them
i will never do any bussines in the future
 31st of Dec, 2007 by   Herbert Johnson 0 Votes
I am having the same problem with this company for thier BottomLine Healing Remedies book, which I did not order, nor have I rececived it. I am faxing them a letter with a copy of the bill requesting that they remove me from their records. I am not pay for anything I did not order or receive. Their fax number to the book division is 515 237 4752. Here is a link to their customer service webpage: http://www.bottomlinesecrets.com/cust_service/contact.html
 31st of Dec, 2007 by   Micki Munro 0 Votes
I had written to them to cancel any further subscriptions. I then received a telephone call..I was never able to find a number for them. I told them to stop all mailings. I was told they would put through the request and if I ever received anything else from them, keep it, throw it away, or give it away and disregard any further bills. That is what I have been doing. We will see if they try to harm my credit.
 2nd of Jan, 2008 by   Joan S. Yarbrough 0 Votes
I received a book from Bottom Line that I did not order nor even want in my library. The name of the book was Health Breakthroughs 2008 (according to the statement I received). The book was delivered although it was never opened because I returned it to sender which I was instructed by one of the staff to do. That was in November. Then 12-21-07 I received a reminder notice telling me to send the payment now. No way do I intend to pay for something I did order let alone keep. This Company should be stopped from sending out books that were not ordered and then demanding payment.
Sincerely Joan
 2nd of Jan, 2008 by   Olga 0 Votes
Bottom Line Books keeps sending their annual book despite notes sent to the on the prior bill. These books are unsolicited and there is no apparent way to stop delivery. According to others in this predicament, if you fail to pay for this unsolicited book they threaten to mess up your credit. They do not include a phone number and they are not even in the phone book, we need to stop this abuse
 3rd of Jan, 2008 by   Scott Johnson 0 Votes
I am a subscriber to Bottom Health Line magazine (which I must say is very informative). It shocks me to see all the problems people are having. Well, I must say that they did send me some post cards to get a "free" book, but if you read on there they state tha they send books to you thereafter. However, I noticed on there that it says "30 day trial" So you have 30 days to review the book & if you don't like it I would suggest to sent it back certified mail.

However, for the people that just got books without requestion them, I would suggestion contacting their customer support:

http://www.bottomlinesecrets.com/cust_service/contact.html
 4th of Jan, 2008 by   Randy Rollins 0 Votes
Hi all;
was in the same boat here until I called customer Service. They claimed I signed up for annual service back in 06' for the Bottom Line Yearbooks. I refused my 08' edition and let the post office send it back.

I just got a bill in the mail today for it. Narda! I called CS and "set them straight." You can do the same. Here is the number for the Yearbook CS Rep. only: 1-800-678-5835. When the auto-voice is thru, disregard his instructions to press a certain key to obtain info about an order you are waiting for. Press the number given to go to that CS Rep. She closed my account and told me to tear up the bill.

Randy Rollins
Sebec, Me
 14th of Jan, 2008 by   Iratha Waters 0 Votes
I also tried to cancel and they said it was cancelled but I still received the book.
 19th of Jan, 2008 by   Edwin Davis 0 Votes
I am having the same problem. Thought I was alone. What a slimy way to do business. I just decided I'd had enough with the unending invoices, after I'd returned a copy of them indicating I didn't receive nor want their product. I decided to go to the Internet to find a contact number, and discovered that I was not alone. Sounds like it's time to write to Dateline.
 21st of Jan, 2008 by   Wilfred Harris 0 Votes
Have received two notice of the YEARBOOK was shipped to you over 2 months ago and that I owed $30.90. I did NOT receive this book nor do I want it. Stilling trying to connect them.
 22nd of Jan, 2008 by   Sam Spurlock 0 Votes
I agree with all of these complaints as they are identifacl to mine. I did find CS numbers that have allowed me to talk to at least talk to a human about my accounts. They are:

For books (Yearbook, etc.) it's (800) 678-5835
For newsletters/publications (Health, Personnal, etc.) it's (800) 274-5611

I talked to BOTH of the CS lines today and have now been assured that they have removed me from "auto-renew" and from "mail-contact" status/lists and that I should not receive anything more from them unless I expressly contact them to do so - we'll see - I've been fighting with these folks by mail and notes on invoices, etc. for 6+months on 3 different subscriptions, and for 2+ years on the damn Yearbook.

A very unscrupulous company in my experience. I told them in this last conversation that if I received any more renewals or solicitations from them I would send a letter to my local Better Busienss Bureau - in case that would be of any value.
 24th of Jan, 2008 by   Amanda Fisk 0 Votes
I've tried to tell them to stop sending books to my mom who has Alzheimers. I've been fighting this battle since july 07. I am on a mission again. Does this ever end... I may seek the advice of a lawyer myself.
 26th of Jan, 2008 by   Andy Bauer 0 Votes
I have had a similar experience--my father got a book in the mail (Health Breakthroughs 2008) that he didn't order. Since he moved out of state, I called him, and he told me that he didn't order it, and to send it back "Return to Sender", which I did. Since then, I have gotten 2 bills in the mail for $35.92. Since I don't have the book (they do), and since it was unsolicited in the first place, I got on their website (www.bottomlinesecrets.com) and sent an email. I'm still waiting for a response. However, there is also a list of phone numbers to contact them at on that same site (on the bottom of the Customer Service page, under where you can send them an email). I don't know if any of them would help, but it might give someone a way out of this scam. I haven't been threatened with the collection agency thing yet, but if I am, I promise you, I will sue them for harassment.

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