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product ordered/return policy
On sept.01/15 I found this company advertised on Facebook I decided to order a few things, phone charger, 2 umbrellas.
I received the product damaged as well as the charger doesn't work.
I have emailed this company twice(no response) and as well as tweeted ( no response) I was trying to ask for a refund or to replace the product.
They do not have good customer service clearly as they do not have a phone number and I feel it is just another terrible web site to sell damaged or possible refurbished product maybe and send it out to customers not caring of quality& standards. For what they advertise about themselves.
I recommend not trusting this company.
Overview of Boardwalk Buy complaint handling
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Boardwalk Buy contacts
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Boardwalk Buy phone numbers+1 (800) 400-0388+1 (800) 400-0388Click up if you have successfully reached Boardwalk Buy by calling +1 (800) 400-0388 phone number 0 0 users reported that they have successfully reached Boardwalk Buy by calling +1 (800) 400-0388 phone number Click down if you have UNsuccessfully reached Boardwalk Buy by calling +1 (800) 400-0388 phone number 0 0 users reported that they have UNsuccessfully reached Boardwalk Buy by calling +1 (800) 400-0388 phone number
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Boardwalk Buy emailscassandra.c@boardwalkbuy.com100%Confidence score: 100%Supportinfo@boardwalkbuy.com100%Confidence score: 100%Support
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Boardwalk Buy address2740 Sough Street, Toronto, Ontario, L4T1G3, Canada
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Boardwalk Buy social media
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Good product and delivery is also good
This product is very good, Awesome and the delivery of this product is also excellent and in this price range this product is very cheap can't believe that i got these for reasonable price only.. Superb quality, worth for money
Great product. Well made.
Where I live it rains almost everyday. This product is helpful because my dog hates to be walked when it raining. My only criticism is that I wish that the leash attachment was longer. Otherwise it's a novel idea.
Very Good Massager
This Massager is being used by my in-laws and they like very much ... i just wished the straps were long enough to massage their back also ...Because they have back pain too. Thanks to Life Long for a good product and Boardwalk Buy for their quality of service
I ordered a trunk organizer Feb. 3, 2019. It was supposed to arrive in 5 days. It has not arrived, I cannot get a tracking number on it. Their e-mail gets returned. The phone number doesn't work. In this day of tracking and communication, one would think a legitimate company would put forth even a little effort.
I bought a watch and a pair of gloves I received the gloves November 20th 2016 and never received the watch I have text them multiple times and haven't got a response
The two bluetooth shower speakers will not charge or work. We followed the short instruction sheet. Thanks for disappointing my kids at Christmas.
Ordered LED light on 12/16/2016. Paid for expidited shipping but have never received product. 5 x's emails with no response. Posted on their Facebook then they blocked me from posting. Escalated to BBB.
I ordered six items on December 9, 2016. I have not received any of them. It is January 17, 2017. I've emailed them four times. Only the first time did they respond. They said they would reply within 1 to 2 business days. I have not heard anything since.
I experienced the Same problem as several others. They take your money $, & when you follow up they keep saying order is in process. They have said this at the 2 week mark & again at the 1 month mark.
Do not do business w/this company! They are a scam!
Item was delivered damaged...called the company but would not refund unless I pay for the shipping...they have charged my credit card for the item...