Complaint Rating:

Company information:
bay area credit
Portland, Oregon
United States
cutmasterhaze@yahoo.com

well this started with me being hired in my second job and on the way home i was jumped and mugged by a couple of gang members and some how or another i was in the hospital.well at the time i had a "headace" which after futher resrearch i found out it was a much more serious than that but any who.
when every thing was said and done i got the hospital bill which i was waiting for but never heard from them at all that it untill i moved to my new place, thats when i got a letter that was sent to my dad's place which he had given to me later that week, it was from bay area credit for the bill that i owed to thew hospital but with the collection fee of addional 200.00 plus tacked on.
i called them and asked why had i not ever resived a bill from the hospital while the bill was under there service? the rep on the line then told me they have been sending out noifations...but to the wrong address! like i said that "headace" i was saying about...it was a concustion! and for some reason instead of asking my relitives of my place of residents they asked me, and i apperently gave them a address but it was a combination of my two billing addresses i was moving out to and from! so how was suppost t o know they had been sending me out noifcation's? anyways long story short after some years of refusing to pay i came othte concustion that i should pay it small portiona if that but three months after contacting them resently to take care of the bill i resive a notifaction that i owe aonther bill for almost the same amt that the origenal amt was for. so at this point i was confused and so i called them to ask what going on? well the frist two reps were not helpful in anwsering me my questions and interupted me and hugh up telling me to call form one dept to another and the last rep could not transfer me tothe dept he told me to contact and he gave me a number to call i adv to transfer me but he had hung up.
seconds later after finding out i was hugn up on for the third time i desided to call the dept he instruted for me to call but heres the catch... the dept was closed! the duration of this was a hour...a hour and i got no ware...so my complaint here is there lowsey collection service.im in a collection dept my self of at&t but we have standards and were suppostot have knowleage of whatthe customer is asking.here i was just asking if this was two or one account and i dont think espellaily owe two accounts and i since i was not told of this other account i should not be paying for it and there fore should be entirly removed.