Complaint Rating:

I had a charge of $16.95 on my card from a place called 'At Home Rewards". I never heard of them and had not made any purchases from them. When I was finally able to reach someone at their customer service, the man said my information had been obtained from a company that I had ordered from a couple of months ago. I told him I wanted a refund of my money and I did not want anything from them.

He said he would "cancel" my account and issue a refund immediately. This was on 6/21/06. As of today 6/27/06, there has been no refund.

It seems to me this kind of practice would be illegal, both for this company and the company that gave out my credit information.

Thank you,
Susan