I signed up for a 3 month period as a gold member and had clearly marked the DO NOT RENEW OPTION on my page. I was away for a while and didn't catch the problem at first but they had been billing me monthly for 3 months past my initial signup. Once my GOLD membership expired it should simply have dropped back to a no charge standard membership!
My page was clearly checked as to do not RENEW. They have been billing me almost $30.00 a month and the charges are totally unauthorized!
When I attempted to cancel the account they forced me to send an email
to their staff instead of allowing me to immediately cancel the subscription.
I am still waiting to hear from these losers! I have printed out my page with all the billings that occurred and its pretty obvious the RENEWAL button is highlighted to off! I have since contacted my credit card company.
STAY AWAY FROM THIS OUTFIT!
Posted Jan 14, 2009