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Acai Burn Complaints - Unauthorised Charges

Review all Acai Burn complaints

Acai Burn
Posted: 2009-08-17 by   kayleigh walker 500
Unauthorised Charges
Complaint Rating: 100 % with 2 votes
Company information:
Acai Burn
United States
acaiburn.org

I signed up to the acai burn but then cancelled the subscription moments later. since then i have had payments taken from my account each month for various ammounts. the show as CW-WEB Access on my statement and i do not know what they are for or how to stop them. please help. my email address is kayleigh_walker@live.co.uk
Comments United States Diet Products
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More Acai Burn complaints
Acai Burn - Never got the product and got billed
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Acai Burn - Taking unauth payments
Acai Burn - Its a fraud!
Acai Burn - WHAT A SCAM!!
Acai Burn - Attempted unauthorised debit of bank account
Acai Burn - money taken no products
Acai Burn - billing of account
Acai Burn - bad business practice
Acai Burn - SCAMS

Comments

 Sort by: Date | Rating
 92 days ago by   casscath 0 Votes
I have them same problem. They were charging my account under several different names and I busted them when they are one in the same. I closed my account completely. I am fighting to get ALL my money. BIG RIP-OFF
 28 days ago by   Justin Chen 0 Votes
Same thing happened to me, what should I do? I can't find there numbers.
 28 days ago by   Chuck Turner +1 Votes
Here is the head office phone number and address for the Acai Burn scam company:

JustThink Media
Corporate Head Office
Suite 204, 85 Cranford Way
Sherwood Park, Alberta, CANADA T8H 0H9
Phone: 780.416.0211
Fax:780.416.0218
Careers@justthinkmedia.com
Corporate@justthinkmedia.com
Legal@justthinkmedia.com
customerservice@justthinkmedia.com
Owner: Jesse Willms
--

More about this company and their history can be found here:
http://www.webcops.net/just_think_media_spam_scams_8001.html
--


Where to file complaints:

FTC: https://www.ftccomplaintassistant.gov/

http://www.econsumer.gov

Good luck to all who have been caught by these scammers!
 10 days ago by   Kim cox 0 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at https://www.acaiburnpremium.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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