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7-Eleven Complaints - Rude customer service

Review all 7-Eleven complaints

7-Eleven

Posted: 2008-07-01 by Israel [send email]
Rude customer service
Complaint Rating:  0 % with 1 votes
Company information:
7-Eleven
14200 Trinity BLVD
Fort Worth, Texas
United States
www.7-eleven.com

On Friday 27 of June 2008, I Israel Leguizamo west to put gas at this 7eleven were I usually go tu put gas. I paid $50.00 dollars worth of gas with a $100.00 and the man at the counter said he did not have any change. So he asked if I could go and put the $50.00 worth of gas and then he would give me my change. I said that was fine it took me about 6 to 7 minutes to fill it up. It filled up with about $35.00. So I went to get my change. This is were this man (James), looked at me rude and said I was going to have to wait some more time, I answered ok that is fine. It took him 15 minutes for him to give me my change and he also yelled at me and had the nerve to tell me. "WHY ARE YOU PAYING WITH A $100. WHEN YOU ARE ONLY PUTTING $35.00), I replied because that is the only bill I have. This days with the gas prices you never know how much your tank is goung to fill up with. I been to lots of 7elevens and never been treated like this before nor had to wait for change for 15 to 30 minutes this man was upset at me because I paid with a hundred dollar bill.
Comments United States Food
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Comments

49 days ago by Jordan [send email]
I SHOULD SUE FOR SLANDER!!! i heard a commercial on the radio sation 101.1 for seven eleven day free 17oz the smallest slurpee but did i get it NO!!!i am very pissed only reason i went there free slurpee day! i heard the commercial WAY more than once and the commercial was quite long so i wanna know where my free slurpee is and why i didnt get it and why they lied to america!!!
48 days ago by Jenneh [send email]
They are thee worst if its free then free refills if you buy a cup none the less a bigger cup!!!stupid idiots need to let me get a free refill ya feel me!!! next time 7eleven will know how crazy i am about my free slurpee's
alright okay thanks take this to the board!!! and read then re-read then apologize to people like me!!!
48 days ago by Jenneh [send email]
People of today need to give free slurpee's on free slurpee day it's common sense when it's free it doesn't run out buy more cups you are the store!!! This is foolishness kind of thing you people pull the date 7-11 should give me my slurpee thanks i will be waiting for my slurpee you be delivered!!!
40 days ago by Bigsmellyman [send email]
Slurpee is only for losers
30 days ago by Bratamaris [send email]
Hey there darling,
I am a seven eleven associate.. and im sorry someone was so rude to you. Seven Eleven has a very strict policy (some stores enforce it more then others) about money in the drawer. They cant have anything higher then a 5, and no more then 5, $5.00 dollar bills.. in the drawer. The "vault" is where we take out more money... up to 40 dollars, and its only given out ever 2 minutes. its set on a corporate timer. We cant control it. The fact that this boy was so rude to you, is not exceptable in the least. A situation like that would NEVER happen in my store. we are a yes store. I know my sorry wont help you feel better about how he treated you.. but i am sorry that someone was so rude to you.
As for your commentors. about the free slurpees... i came in that night to start work at 10 and we were out of cups.. now i know how i would feel... so i found some old cups we had from a promo before that.. and those are the cups i gave out to people.. was it right.. well not for the store.. but i agree..if we are promoting free slurpees... we should have enough for everyone who comes in.. and again in our store... we are a yes store, and i made sure we stood for our word.. im sorry again to you all who didnt get any.
27 days ago by Laronda Faniel [send email]
I brought a candy bar and some milk from the seven eleven in Riverside California off of central and Magnolia it was about 9:00pm when I got the candy bar home I noticed it was open so I took it back and and asked to get another one the would not let me the guy said well why didn't you see it was open and I can't do nothing about . I was told to talk to manger these were his worrds So talk to him he the manger so i talked to the manager and he ingorned me. I said if had seen it was open I would of said wait a minunte this is open let me get another one
I also had to ask for a bag and i put the milk and cany bar in a bag
So I came back again with my mother and she told them that was bad bussiness and why would I buy a candy bar and open it and bring it back I think they are racist

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