logo
The most trusted and popular consumer complaints website
Follow us
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Share with Others

Recently Discussed Complaints

1. (0 mins ago)
isharedmedia.com
I couldn’t browse my video and moderators ignored me
2. (2 mins ago)
Rogans Shoe
Poor customer service
3. (21 mins ago)
Allanvanson Corporation Berhad
cheating
4. (21 mins ago)
UK National Mobile Draw 2014
Antony wanyama oduol
5. (21 mins ago)
ORANGE TELECOMMUNICATION PVT LTD
winning one million great pouds

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

24 Hour Fitness, Omaha, Nebraska Complaints & Reviews - Membership Cancellation

24 Hour Fitness Contacts & Informations

24 Hour Fitness

Posted: 2012-07-29 by    Norm Peterson

Membership Cancellation

Complaint Rating:  100 % with 2 votes
Contact information:
Omaha, Nebraska
United States
I called the club where my son is a member to cancel his membership as he is moving out of town. The manager gave me the 866 number to call, but said that most people find it easier to come in to the club as the 866 number doesn't work very well. I called the number and, after a 20 minute wait the line went dead. I then made two trips to the club, both times I was told that there was nobody there who was authorized to accept cancellations and I would have to come back. I called the 866 number again, a recording said that they were closed (Saturday, mid-day). What a joke of an organization.
Comments United States Fitness Centers
Share with others:  
Was the above complaint useful to you?    


Comments

Sort by: Date | Rating
 24th of Oct, 2012 by   Jenrus4u +1 Votes
I am with you on this one Norm, this organization is beyond a joke. The club I was training at terminated my membership because I was giving people free effective fitness and nutrition after their pathetic inexperienced personal trainers failed miserably to help members achieve their fitness goals. They refused to issue me a refund after I pent 30 on hold on that BS 866 number. This organization has forgotten that they are in a service industry which success relies heavily on word of mouth. I switch my gym to LA Fitness and this organization are treating me like a king right now. I am taking my case to better business bureau and possibly a law suit if I don't get my refund from them in the next couple of days. Oh by the way I forgot to mention the rating that I have in store for them on Yelp, Facebook and any other rating site I can get my hands on. I will chose a death penalty over recommending this gym to any one I come in contact with human or animal.

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)

Videos

Tips for Cyber Monday Shoppers

Latest Groups

Today's Mess-Up Photo


RSS Feed
bdomains.com
 
loading
     
 
Login close
Email:
Password:

Forgot your password?