Complaint Rating:

Company information:
1&1 Internet
701 Lee Road, Suite 300
Chesterbrook, Pennsylvania
United States
1and1.com

I have been with 1and1.com for a couple of years. I have purchased many domain names. They recently contacted me to advise their rates have gone up.

I told them I will be transferring to GoDaddy any domains I want to keep and letting any I no longer want, expire.

I also advised numerous times to STOP automatically renewing domain names and that I do not want my credit card charged not one more dime.

The day AFTER I transferred a domain name to GoDaddy, 1and1.com sent me an invoice for another year for that same domain.

I contacted them and talked to Damien Christopher, a supervisor in the Billing Dept. He was extremely rude, and he hung up on me.

I want to warn anyone thinking about doing business with 1 and 1 Internet to think twice before giving your credit card information over to them. They bill me monthly for charges I never authorized and I cannot get any cooperation in removing my credit card info.