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This is the absolute worst website. After 2 emails, 3.5 weeks waiting for my centercaps, 1 vague response stating that the caps had been shipped (but with no tracking number available), I disputed with my credit card company.
This merchant is what makes online buying not fun. I ordered my caps from a different website and received the brand new caps within 2 business days.
Don't buy anything from this centercaps.net! You won't get all your money back and they aren't selling the original hubcaps! They sell used not authentic ones. If you want a fake one u might go to eBay!
I never received a confirmation email, just an email from PayPal with their receipt. The 4 caps were crammed into a 6x9 bubble mailer, arrived with three caps broken. I asked about returning them and they just say they need the email confirmation from them. I never got it and can't seem to make them understand that if I didn't get it I can't provide it. They just keep emailing me a note that says "again, we need the confirmation email", like I'm stupid and don't understand. I will file a dispute with PayPal if I haven't heard from them by Monday. Stay away from them, shop somewhere else.
No customer service! Order at your own peril. Before ordering a center cap I emailed them asking if the part would fit since the p/n did not match my manual. They said yes, I ordered the cap and it does not fit. There is no phone to contact them and when I emailed with the problem 4 times I get the standard response to send it back. No one reads your emails.Before I spend additional $ sending it back and then getting charged a restocking fee when the error was theirs, I want to know if they have one that fits. I am trying to send a fax and hope someone will read it this time, but am not optimistic. -
Very bad---I purchased a new hubcap( clicked on-----CenterCaps.net - New & Used OEM Factory & Aftermarket Car )...recieved a used dirty hubcap for the same price as a new one. Company says they only sell used hubcaps. Said I would have to pay return shipping and restocking--for a refund --not worth it----Do not buy from this company!
Didnt read the reviews. my fault but this website is a joke. purchased a used cap for a 02 trailblazer. 5 days later delivered. cap for a old chevy suburban. no phone number. no recipt. no help. this company should be shut down.
Have not received merchandise has been over 2 weeks, unable to contact.