Wu Yi Tea Complaints

Terrible scam!

Complaint Rating:

They keep charging my card even the very day after emailing a cancel notice. Tea does not work. BBB is worthless to report to. Your Credit card company will not be able to recover your monies WuYi Source/ iw living lean charged you. Said I could return for any reason, can't find a return...

Wu Yi Tea - California, Ontario

Posted: 2008-05-12 by Daphne Aguilera

Just wanted sample

Complaint Rating:

All I wanted is the sample of this tea, and now they are sending me tea every month and taking it out of my account. An when i tried to cancel they say you have to do it over the computer. When I called they kept me on hold for a very long time....

Food

Wu Yi Tea

Posted: 2008-04-28 by rebecca huff

Unauthorized payment taken out of account after canceling the order.

Complaint Rating:

Was charged through my bank after I had already canceled. Now my bank account is totally screwed up and have to pay several hundred in fees because of this charge messing everything up....

Unauthorized Charges

Wu Yi Tea - California

Posted: 2008-04-04 by Sherianne Bir

unable to reach by phone to cancel future shipments, and website given for written cancellation does not exist

Complaint Rating:

Company does not answer telephone to accept cancellation of future shipments, and website given for written cancellation, teahelp@usa.com does not exist. I have notified my credit card company to reject further billing....

Wu Yi Tea - North Carolina, Hickory

Posted: 2008-04-15 by Gloria Avendano

money taken out of my account

Complaint Rating:

$19.99 dollars were taken out of my account without my authorization....

Health & Beauty

Wu Yi Tea

Posted: 2008-05-12 by Michelle Vieira

Charge shipment i did not order!

Complaint Rating:

Wu-yi tea sent free tea, then charged me 6.50. Said I could return for any reason, can't find a return address, talk to a real person or cancel next delivery.So, today they sent me the next delivery, without my permission and took the money from credit card before they sent the tea. No...

Wu Yi Tea - Nevada, Las Vegas

Posted: 2008-04-28 by Shay

Scamming

Complaint Rating:

This company is running a scam, very sneaky. They say the extra 19.95 charge is for the online motivational speaking. Which is mandatory, which means if you order the tea you are forced to pay for something you are not using. Allegedly this is all explained in the agreement. I looked this agreement...

Wu Yi Tea - Nevada

Posted: 2008-05-17 by mp

False advertisement!

Complaint Rating:

Just keeps on taking your money after you call and then try to call again and you do not get anyone....

Wu Yi Tea - California, Ontario

Posted: 2008-05-16 by Laura J. Wilamowski

Fraudulant business practices; non-disclosure; false advertising

Complaint Rating:

BEWARE! WU-YI TEA is a SCAM! PREY ON WOMEN WHO WANT TO LOOSE WEIGHT. Not told the tea is a caffeine product and just oolong tea. Paid for rush shipping got basic shipping & rec'd tea 9 days later but only had a 14 day period to try and to cancel to avoid being charged $29.95/month....

Wu Yi Tea

Posted: 2008-04-22 by jhk iii

ID Fraud - never ordered, but they have Bank acct #

Complaint Rating:

We never ordered WuYi tea. Orders started showing up. Cancelled & returned product the first time. Funds are being withdrawn from our bank account, so it has to be ID theft.
We don't know how they got our info, but cancelling is proving quite the fight. Getting our money back...