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Video Professor Complaints & Reviews

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Video Professor - free CD (shi)ping and handling only cost"

Posted: 2011-12-05 by    tttreebar
Complaint Rating:  0 % with 0 votes
I saw the ad on tv. 1st lesson free. Shipping and handling only. Choose the subject that you want to learn. I paid S&H for Video Professor, learning ebay. It will not work on my pc. hmmm... "$10. Satisfaction Guarantee". "For redemption... www.vpguaranteecert.com". This goes to a consumer complaint web site that has many complaints. Mine is on there now....
Complaint comments Comments Complaint country United States Complaint category Online Scams

Video Professor - Absolute SCAM!

Posted: 2011-10-01 by    eleanora
Complaint Rating:  0 % with 0 votes
I also ordered a Video Professor CD (Excel) and was sent three being told that I had 14 days to send one back if I did not want to be charged. I called and got a return authorization and sent two of them back (because when I called they said I could only keep one if I wanted to not be charged!). They charged me another $189.95 (on top of the original $8.95 shipping for the CDs and when I called they said it could take up to 30 days to be credited to my check card. I filed a dispute with my bank because I had by then decided this was some sort of scam and did not want to risk being told later by...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Video Professor - Unauthorized Charges

Posted: 2011-09-05 by    dandys
Complaint Rating:  0 % with 0 votes
I received a package from Video Professor in March 2010. I did not open it since I had not authorized payment on such a product. I shipped it back (unopened) to VP per their online instructions. I found that 2 or 3 weeks later, my bank account had been charged $399.95!!! I contacted Video Professor again and was assured that I would be credited for the full amount. When the credit did not happen after 2 months, I tried to contact them again and a recording came on that stated that people should contact their financial institutions for the refund. I contacted my bank and was told because I waited...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Video Professor - Complaint / no refund

Posted: 2011-08-15 by    results40
Complaint Rating:  0 % with 0 votes
I ordered your product 01/13/10 customer # 16786297 I have made numerous phone calls to your company after returning the product in a timely fashion. I have been promised several times my refund will be made guess what??? I AM STILL WAITING!!! This is nothing more than a total SCAM!!! I hope something is done to put you completely out of business so you can not ripoff any more people!!...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Video Professor - California - Charged $39.95 for 5 Day Free Svc.

Posted: 2011-07-04 by    Cheryl Sifuentes
Complaint Rating:  0 % with 0 votes
Video Professor offered a five (5) day free trial for their online computer programs. I emailed them back on the third day telling them I was not interested in this service as it did not meet my needs. I just noticed they charged my VISA account $39.95. I meet their criteria and they had no right to charge my VISA the $39.95. It appears they are using this in hopes that the consumer (us) will not see that our credit card account has been inaccurately charged. This is a scam and they are robbing the consumer. Can't their be anything done about this? I want my money back!...
Complaint comments Comments Complaint country United States, California Complaint category Scam & Fake Checks

Video Professor - Scam Alert

Posted: 2011-06-15 by    Allie
Complaint Rating:  0 % with 0 votes
I purchased a software teaching kit from videoprofessor on their online site. I was asked to "agree" to their terms and conditions. I did, in order to purchase the instruction material for $6.99. I did not realize that I was agreeing to having my credit card charged $189.99, plus having additional charges of $6.99 for ever. DO NOT ORDER ANYTHING FROM THIS COMPANY, THEY ARE SCAMMERS, THEY WILL KEEP CHARGING YOUR CREDIT CARD FOREVER. IT IS REALLY TIME-CONSUMING TO FILE A REPORT, TO FILE WITH YOUR CREDIT CARD AND TO GET THESE SCAM ARTISTS ON THE PHONE. DO NOT DO IT! And make sure you read...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Video Professor - Stay away from these crooks

Posted: 2011-06-01 by    Udole
Complaint Rating:  0 % with 0 votes
I purchased a software teaching kit from videoprofessor on their online site. I was asked to "agree" to their terms and conditions. I did, in order to purchase the instruction material for $6.99. I did not realize that I was agreeing to having my credit card charged $189.99, plus having additional charges of $6.99 for ever. DO NOT ORDER ANYTHING FROM THIS COMPANY, THEY ARE SCAMMERS, THEY WILL KEEP CHARGING YOUR CREDIT CARD FOREVER. IT IS REALLY TIME-CONSUMING TO FILE A REPORT, TO FILE WITH YOUR CREDIT CARD AND TO GET THESE SCAM ARTISTS ON THE PHONE. DO NOT DO IT! And make sure you read...
Complaint comments Comments Complaint country United States Complaint category E-Shopping

Video Professor - Repeatably billing someone for what the will never receive

Posted: 2011-05-31 by    Fedou
Complaint Rating:  0 % with 0 votes
I took a survey and elected to recieve ONE cd lesson free! For $4.95 S/H. My Credit card was billed 14 Times.

This is to me one of the most vile of crimes, repeatably billing someone for what the will never receive, some one ie, the attorney general.

Video Professor is a scam!...
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Video Professor - Scam

Posted: 2011-05-15 by    Robin K
Complaint Rating:  0 % with 0 votes
On my space they offer products to earn Brownie points for the game to purchase items. I bought the my video product and have received and paid and never got the brownie points of 238. I have complained and I keep sending the email confirmation and everything they ask but still no brownie points. Don't order the offers. The first or second will work but then blank and no brownie points....
Complaint comments Comments Complaint country United States Complaint category Products & Services

Video Professor - Deceiving advertisment

Posted: 2011-04-17 by    Jimmy Cohan
Complaint Rating:  0 % with 0 votes
After watching the Video Professor commercial, I decided to order one of the CDs from VideoProfessor.com. I figured that for $6.95 (shipping charge), you can't lose.

After I placed my order I found out that by ordering a Free CD, I was automatically enrolled into a subscription service where they will be sending me other programs and billing me if I don't return them within a certain period. That was a disappointment but I decided that I will make my mind before the deadline and cancel the service if I need to.

Well, when I received my package I discovered...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Video Professor - California, Santa Barbara - CHARGES AFTER CANCELLATION

Posted: 2011-01-19 by    ANITA ARMS
Complaint Rating:  0 % with 1 votes
ON NOV. 30 I CANCELLED AFER REALIZING THESE LESSONS WERE NOT ON SOFTWARE WHICH I ASSUMED WERE.ON DEC.14 2010 A CHARGE OF $29.95 SHOED ON MY ACCOUNT. ON JAN.14 2011 2 CHARGES SHOWED ON MY ACCOUNT OF$29.95 EACH.I CALLED VIDEO PROFESSOR.THEY TOLD ME THAT MY ACCOUNT HAD BENN CANCELLED ON NOV.30 2010 AND THESE CHARGES WOULD BE REFUNDED IN 3 TO 5 BUSINESS DAYS. I WAS CHECKING MY ACCOUNT ON JAN.19.2011 TO MY AMAZEMENT WAS ANOTHER CHARGE OF $29.95 ON MY ACCOUNT. I CALLED VIDEO PROFESSOR ONCE AGAIN TO TALK TO BILLING. THE LADY NAMED WAS KRIS AND WAS VERY RUDE. SHE SAID I DID NOT HAVE ANOTHER CHARGE ON MY...
Complaint comments Comments Complaint country United States, California, Santa Barbara Complaint category Unauthorized Charges

Video Professor - Maryland, Baltimore - Misleading Advertisement

Posted: 2011-01-06 by    CherylB51
Complaint Rating:  0 % with 1 votes
If you see anything that has to do VIDEO PROFESSOR please run....
Complaint comments Comments Complaint country United States, Maryland, Baltimore Complaint category Online Scams

Video Professor - Maryland - No refund for Unopened Package

Posted:    KathyH
Complaint Rating:  0 % with 0 votes
I received a package from Video Professor in March 2010. I did not open it since I had not authorized payment on such a product. I shipped it back (unopened) to VP per their online instructions.

I found that 2 or 3 weeks later, my bank account had been charged $399.95!!! I contacted VP again and was assured that I would be credited for the full amount. However, when the credit did not happen after 2 months, I tried to contact them again and a recording came on saying they were switching to an ALL ONLINE program and would no longer take credit card numbers over the phone. The recording...
Complaint comments Comments Complaint country United States, Maryland Complaint category Products & Services

Video Professor - Texas, they do not share that info - unauthorized debit of checking

Posted:    Ronald G Rhodes
Complaint Rating:  0 % with 0 votes
I was online and stumbled across video prof. and they showed free trial downloads but once I saw that they used
USA benefits 8, I wanted nothing to do with them, they charged my acct. also without permission and I never even
heard of them until I went online to Check my acct. and saw these charges and I never gave them the info. So I cancelled
the video jackass and never received any services or free downloads and by chance checking my acct again and see two
charges I did not know of and it was video morons. They say they cannot refund my money, it's for processing
Complaint comments Comments Complaint country United States, Texas, they do not share that info Complaint category Internet Services

Video Professor - I'll never shop with them again, even though the class was good - I don't like scams

Posted:    Menlogi
Complaint Rating:  0 % with 0 votes
Watch out for " Video Professor " that you see on TV unless you want your mail box FULL of DVDs you didn't order and your bank account charged for them!! About 2 years ago I signed up for a free DVD from video professor (selling on Ebay or something like that) and I did get it in the mail. I thought they'd send me a catalog or something to order more as I wanted them, but instead I was signed up for something like "dvd of the week"! They sent some random DVD to me every week or so and I ended up with a HUGE pile of unopened "how to's" that I never ordered....
Complaint comments Comments Complaint country United States Complaint category DVD Order & Rental

Video Professor - This is nothing more than a total scam

Posted:    Ajiko
Complaint Rating:  100 % with 2 votes
I ordered your product 01/13/10 customer # 16786297 I have made numerous phone calls to your company after returning the product in a timely fashion. I have been promised several times my refund will be made guess what??? I AM STILL WAITING!!! This is nothing more than a total SCAM!!! I hope something is done to put you completely out of business so you can not ripoff any more people!!...
Complaint comments Comments Complaint country United States Complaint category E-Shopping

Video Professor - I am having the worst time getting my refund from video professor

Posted:    Hustoren
Complaint Rating:  0 % with 0 votes
I'am having the worst time getting my refund from video professor i comply with all there return policy and return there product to them they said it would 30 days before i get my money back needless to say my money have not been return they gave me this code to put on the return so i would have no problem. What legal process can i take because this is wrong on every level....
Complaint comments Comments Complaint country United States Complaint category Products & Services

Video Professor - Fraudulent business practices

Posted:    Gerreth
Complaint Rating:  0 % with 0 votes
I was told that I would get my money back at end of april, but it may and i don, t have my money(399.95) back. I need it now....
Complaint comments Comments Complaint country United States Complaint category Software & Games

Video Professor - Impossible to receive a refund within the time promised

Posted:    Stopper
Complaint Rating:  0 % with 0 votes
I foolishly order Video Professor 's trial offer back in early Feb. I returned the product within the time frame and was promised my account would be refunded within 15 days. I called and was told it takes a month to process refunds, which is hogwash, because I've worked retail and it doesn't take that long. The woman I spoke to was very rude, so I asked to speak with her supervisor. Said supervisor, Ryan was even ruder! Now when you called either number you get a recording, which says they are going to online support only and please be patient. Well my patience is at an end! I am...
Complaint comments Comments Complaint country United States Complaint category Consumer Electronics

Video Professor - Impossible to receive a refund

Posted:    Scarlma
Complaint Rating:  0 % with 0 votes
Purchase video professor by phone for $389.00 and returned it by certified mail the first week of Feb. 2010. Have talked to the follow customer service representitives on the below dates.

3-10-2010- Susan you will be refunded in next 15 days.
4-02-2010- Kathleen you will be refunded in next 3-to 5 days.
4-8-2010 - Erin, you will be refunded in next 15 days.
4-19-2010- Gloria, you will be refunded in next 7-to 10 days. 3-10-2010- Susan you will be refunded in next 15 days.
5-4-2010 Now no phone services....
Complaint comments Comments Complaint country United States Complaint category Software & Games

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