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University of Phoenix Complaints & Reviews

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University of Phoenix - Grades

Posted: 2013-10-04 by    DIAMOND1234
Complaint Rating:  0 % with 0 votes
I had noticed that my grade had changed on the site, I asked the instructor she said that she had not been on the site, and I asked my academic instructor she did not know, and was unconcerned about the issue that I was having someone had changed my grades. So waiting until the last minute for my grade to post, I had grades of 2 points coming from week 3, week 5, so when she decided to grade my work she graded the final exam first which gave me a total of 67 points, not sure how many points she gave me for anything else since I was locked out and have to sit out for 6 months before I can finish...
Complaint comments Comments Complaint country United States Complaint category Colleges and Universities

University of Phoenix - California - Ground class dropped

Posted: 2013-07-12 by    hawkwife
Complaint Rating:  0 % with 0 votes
For the past 2 years I have been attending the University of Phoenix. Many of my ground classes have been 4-5 students. I received a call last week that me and my 3 other team members are being forced to go online and that we are required to pay the higher tuition for online classes. After speaking with many other students this happens a lot. None of us want to go online! We were told that we needed 6 people to stay on ground so that our educational experience would be better. 6 people still only makes 1 learning team. So we are still getting the same educational experience. My question that they...
Complaint comments Comments Complaint country United States, California Complaint category Colleges and Universities

University of Phoenix - Arizona - Corrupt Company

Posted: 2013-06-01 by    blackdog8500
Complaint Rating:  0 % with 0 votes
To Whom it May Concern:

I've recently seen multiple articles in print detailing thee problems and lawsuits surrounding The Apollo Group and, more specifically, The University of Phoenix. I was recently employed by thee University of Phoenix and theen abruptly let go - for no apparent reason otheer theen theat I decided to take advantage of theeir "free" school for employees. The company has had numerous complaints from students concerning gross miss-conduct - but I believe it is in thee public's best interest to know theat theis company doesn't only mistreat...
Complaint comments Comments Complaint country United States, Arizona Complaint category Colleges and Universities

University of Phoenix - Illinois, Cicero - Finance department

Posted: 2013-05-30 by    Gwendolyn Lopez
Complaint Rating:  0 % with 0 votes
I enrolled at University of Phoenix from 2009-2010. My main source of payment was going to be my GI bill. Unfortunatly the person I had spoken to never put in the paperwork, and had instead put me down for Financial Aid. He said that I would quallify for that season. Instead of financial aid, I was given a loan. Which I don't recall ever signing up for. I recieved two checks at the end of my semesters, and I believed it was the remainder of my financial aid. Unfortunatly now that I checked my credit report I found out that it was a loan. I tried to call the financial department of University...
Complaint comments Comments Complaint country United States, Illinois, Cicero Complaint category Loans

University of Phoenix - Classes dropped

Posted: 2013-05-16 by    Barbara R. Jones
Complaint Rating:  0 % with 0 votes
I registered with University of Phoenix back in 2006, I later withdrew from the classes and a couple of years later I re-registered and was told that I owe approximately $1800.00; which I thought was outrageous since I withdrew. Later I paid with the amount and re-registered. My work load became more intense at work because I had to also work another position, and with that I emailed and called and told them I would have to end my classes and was told that I should withdraw and I wouldn't be charged. Well, low and behold due to identity theft I got a copy of credit report and who was on there...The...
Complaint comments Comments Complaint country United States Complaint category Colleges and Universities

University of Phoenix - Georgia, Atlanta - Fraudulent use of Federal Funding

Posted: 2013-04-11 by    JuliaG2013
Complaint Rating:  0 % with 0 votes
I am currently a third year student at UoP. I am $31, 000 in debt. I recently (March, 2013) had to drop a class due to an unexpected health issue but instead of sending leave of absence forms, my academic adviser just put me in the next available class. Needless to say, I could not attended weeks one or two of this forced class. I have now, done more research on the history of UoP and I also believe they have misappropriated my federal funding to improve their bottom-line profit. This accusation alone should be a concern to someone at the Department of Education but I do not know whom I should contact....
Complaint comments Comments Complaint country United States, Georgia, Atlanta Complaint category Colleges and Universities

University of Phoenix - Michigan - No worker left behind financial ais

Posted: 2013-02-12 by    Kelli
Complaint Rating:  100 % with 1 votes
The nature of your communications with campus representatives.
Ryan Cook told me and Diana via a phone call at the Michigan works office that University of Phoenix would not have an issue with participating with the Unemployed program that I am enrolled in so that my education would be paid for with the monies provided by the state of Michigan. He also mentioned that it would only take a few weeks to complete. As you can see the above e-emails Ryan did not return any phone calls. He used the excuse that the University of Phoenix needed to hire someone in the Grand Rapids, Michigan office...
Complaint comments Comments Complaint country United States, Michigan Complaint category Colleges and Universities

University of Phoenix - Kansas, Lenexa - Lies and harrasment

Posted: 2013-02-12 by    Tammy Jeannell Hill
Complaint Rating:  0 % with 0 votes
A. They lied about all my classes being in Lenexa but one. B. They lied and change my class day from Thursday to Monday. C. They lied about tutors being available at all times in Lenexa. They told me I had to see a tutor the day of class which I had to work that night. D. After my car wreck was total and had no car for a period of time. They called and woke me up up harassing me to come back to school. I told them I don't feel well enough and I had no car. I had to change my phone number. I never cash the last check. Only attend one or two day of that class. The rest was paid for by me and...
Complaint comments Comments Complaint country United States, Kansas, Lenexa Complaint category Collections Agencies

University of Phoenix - Arizona, Phoenix - Misleading practices

Posted: 2013-02-11 by    DisappointedRed
Complaint Rating:  100 % with 1 votes
In 2007, I contacted a University of Phoenix representative online to get information about grants available to single parents wanting to return to school. I was asked a few questions and then told I would easily qualify for government grants that not only paid for my tuition and supplies (online textbooks etc) but would also send me money to help cover household expenses so that I could attend school. Obviously it sounded great to me and next thing I knew I was enrolled in classes. I started receiving checks every three months and was told that this was the amount left of the grant AFTER the cost...
Complaint comments Comments Complaint country United States, Arizona, Phoenix Complaint category Colleges and Universities

University of Phoenix - Arizona, Phoenix - Horrible Financial Department

Posted: 2013-02-01 by    Docjo
Complaint Rating:  100 % with 2 votes
I am near the end of my 1st Master's course which is a 6 week course. During this time, I have been in an uphill battle to settle my finances regarding my Bachelor's Degree so as to get the ball rolling with my finances for my Masters. The last late disbursement should have been in my account 2 1/2 months ago. I call the finance department 2 to 3 times a week and my account has been accessed and looked at by over 5 people who are NOT my designated finance counselor. They have given me countless bad release dates and misinformation. I have only spoken with my actual designated finance counselor...
Complaint comments Comments Complaint country United States, Arizona, Phoenix Complaint category Education

University of Phoenix - California - Enrollment pressure/ Fin-Aid lies and theft

Posted: 2013-01-06 by    Justagirl25yrs
Complaint Rating:  100 % with 2 votes
This school is a piece of work. After I was repeatedly email and phone pressured about enrolling here... I finally accepted a call from an enrollment advisor at this so called school. Now let me tell you how I was literally step by step guided and persuaded (he may as well been the one typing because he answered every check box except my social security no) ... into signing a promissory for a 9, 000+ loan Before even being asked what I'd be studying... nor was i informed of their tuition costs! I also requested the 5, 000 pell. Ok whatever that's no big deal, the guy was good at his job...
Complaint comments Comments Complaint country United States, California Complaint category Colleges and Universities

University of Phoenix - Kentucky - Poor Educational Quality

Posted: 2013-01-02 by    joshua4009
Complaint Rating:  100 % with 1 votes
Save your money and go to a conventional college. Nobody will hire my wife because of the way the feel about the quality of education you receive. An instructor Vicky Gore has no clue how to work the word problems, only copy and paste them. When you ask how to do a problem, she gives you a sarcastic response on how to do it. Most instructors are poor quality instructors that couldn't find a job elsewhere. They sit at home and every once in a while copy and paste something on the computer as a legitimate response. VIcky Gore is rude, irresponsible, and unwilling to even help you understand your...
Complaint comments Comments Complaint country United States, Kentucky Complaint category Business & Finances

University of Phoenix - Arizona, Phoenix - value of education received

Posted: 2012-12-22 by    Tammy Poissonnier
Complaint Rating:  0 % with 0 votes
I now have about 58, 000 in student loans for a bachelor's degree that isn't worth having. I graduated from doing my Communication major in 2009 and none of the jobs I was supposed to qualify for by having this degree; do I ever qualify for. I don't have the skills necessary to the earning potential I was supposed to have gained by getting higher education. I choose to do my education online because being a single mom without the support system necessary to do school on campus (i.e. child care in the evenings--as I was also working 40 hours to support me and my child) The education...
Complaint comments Comments Complaint country United States, Arizona, Phoenix Complaint category Colleges and Universities

University of Phoenix - Arizona, Phoenix - WRONG GRADE GIVEN DESPITE BEING EXCUSED BY THE ADMINISTRATORS OF UNIVERSITY OF PHOENIX!!!!

Posted: 2012-12-06 by    STUDENT AT UOP
Complaint Rating:  0 % with 0 votes
I AM A VICTIM OF HURRICANE SANDY WHICH DEVASTATED AND TRANSFORMED THE LIVES OF US ALL HERE IN MANHATTAN. I LOST EVERYTHING BECAUSE I LIVE ON THE FIRST FLOOR IN AN APARTMENT BUILDING THAT WAS FLOODED OUT BY THE WATER RISING OVER THE EAST RIVER AND COMING INTO OUR APARTMENTS. I AM HOMELESS, NO COMPUTER OR LAPTOP, HAVE NO WINTER CLOTHING AND ALL MY BELONGINGS WERE DESTROYED IN MY FIRST FLOOR APARTMENT. I DID EVERYTHING IN MY POWER TO CHECK INTO MY CLASSES, SUBMIT ASSIGNMENTS ON TIME, PARTICIPATE IN CLASSROOM INSTRUCTION AND POST DISCUSSION QUESTION RESPONSES ON TIME. I STILL RECEIVED AN "F"...
Complaint comments Comments Complaint country United States, Arizona, Phoenix Complaint category Colleges and Universities

University of Phoenix - Education, greed, identity theft and student loans

Posted: 2012-11-13 by    Nome
Complaint Rating:  100 % with 1 votes
On may 3rd i went to my accountant to retrieve my income tax return, just to find out the us. Department had taken my check for a student loan that had been outstanding since 2009, keep in mind i file taxes every year. I then contacted the us department of education sure enough according to them there was a loan outstanding since 2009 thru phoenix university. They requested 2 forms of id and 2 tax returns from previous years meaning 2007 thru 2012 along with current drivers license and previous drivers licenses from 2007 thru 2012, who keeps expired drivers licenses, thank god i do, well sent that...
Complaint comments Comments Complaint country United States Complaint category Education

University of Phoenix - California - Ran out of loan money

Posted: 2012-08-17 by    stormim
Complaint Rating:  100 % with 2 votes
I have completed a little over 1 year of my Bachelors degree in Accounting at UoP, with 5 classes to go I was informed 4 weeks into a class that not only has my Financial Advisor "was unaware" of the fact that I maxed out on my loans but that I don't even have loan money to cover the class I am in. Isn't that their job as a financial advisor, to know how much money I need to cover my loans to graduation, how much loans I have used, and if there is an issue to inform students well before they are in a class that their loans don't cover? I would think so! Then for my Financial...
Complaint comments Comments Complaint country United States, California Complaint category Colleges and Universities

University of Phoenix - UOP

Posted: 2012-05-30 by    Lanceitachi
Complaint Rating:  0 % with 0 votes
University of Phoenix University of Phoenix University of Phoenix University of Phoenix University of Phoenix University of Phoenix...
Complaint comments Comments Complaint country United States Complaint category Colleges and Universities

University of Phoenix - LIAR

Posted: 2012-04-25 by    tottoro89
Complaint Rating:  100 % with 2 votes
I can't wait to cut my ties with University of Phoenix and I was suppose to graduate from University of Phoenix next month. However all of a sudden at the last of my current class (1 more before graduation) they told me I can't move on and graduate ontime and unless I pay $ 400.00, and I havee been looking for a job since last July 2011, and a month ago they told me I was short $ 300 and unless I pay that I can't move on to my next class, and now they told me I am short $ 400 or they won't allow me to attend my last class and graduate in June.
If I have a choice I will...
Complaint comments Comments Complaint country United States Complaint category Colleges and Universities

University of Phoenix - bad practices

Posted: 2012-04-11 by    thumpermercer
Complaint Rating:  100 % with 3 votes
This school is plain out wrong, I have taken 40, 000 dollars in loans that was only supposed to be 20. Now after 3 years they tell me I don't have enough to finish, where did the 40 thousand go? I am almost done and now they inform me I am going to be short money... Wait.. I havent seen a dime of my Pell grant money in over a year, it all goes towards my account, so loans + Pell = More money? How.. These people need to be checked, I am still enrolled because I feel stuck....
Complaint comments Comments Complaint country United States Complaint category Colleges and Universities

University of Phoenix - Missouri, Springfield - they lied to me just to get me signed up

Posted: 2012-03-09 by    Dprice
Complaint Rating:  100 % with 1 votes
I was looking to become a computer tech on university phoenix was offering degrees in a short amount of time and do an online . I went in to take a look around 1 of the counselors came in met me.. told me all about school and how beneficial it will be for me around my schedule.I've tried to explain my situation that I cannot spend a lot of time online because I will still at the time on probation and my po would not allow me to do that... they claimed it will be easy to do because all they require that you make 2 post online and you will make a passing grade.. but was a fail to tell you that...
Complaint comments Comments Complaint country United States, Missouri, Springfield Complaint category Business & Finances

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