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United States Postal Service Complaints & Reviews

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United States Postal Service - Texas, Irving - Charging for non-existent service

Posted: 2014-03-11 by    bus_driver
Complaint Rating:  0 % with 0 votes
In October of 2013 I mailed a letter and sent it Certified Return Receipt. This includes a tracking number and a card for the recipient signature to be mailed back to me.

After a month, I had not received my signature card back, so I got online to the USPS website and looked up the tracking number. It said it was on a truck ready for delivery, dated three weeks previous to that day. There was no information about if it was delivered or not.

I know once they are delivered and a signature has been obtained, it will say so on the tracking information.

So...
Complaint comments Comments Complaint country United States, Texas, Irving Complaint category Government & Police

United States Postal Service - Bad Delivery Service

Posted: 2013-11-20 by    KarrenL
Complaint Rating:  0 % with 0 votes
We have been getting our mail delivered incorrectly for a few years now. I have complained about it to no avail, no one has done anything. Delivery will improve for a while, but then, back to the same old thing. I am constantly getting other neighbors mail delivered here, and I see other neighbors coming to my mailbox with mail of mine that has been delivered to their mailbox. Also, we have a locking mailbox, because we had a theft problem for a while. So needless to say, we can't receive larger packages. They are supposed to leave a note so that you can go pick up the package at the Post Office....
Complaint comments Comments Complaint country United States Complaint category Other

United States Postal Service - Texas, Irving - BAD SERVICE

Posted: 2013-09-10 by    mygenericemail2010
Complaint Rating:  100 % with 1 votes
I used that automated postal machine in the lobby on 9/7/13 since they were closed. I put in my information and the machine took my payment, then gave me a BLANK postage stamp!

So instead of my package getting to where it was supposed to go on Monday, I had to wait to go in person on Monday to get this fixed, which made my package late!

I took my info up to the cashier in the post office where I used the machine. The cashier stood there lying to me, telling me it was not their "thing" to take care of, and giving me all sorts of excuses as to why she "could'nt"...
Complaint comments Comments Complaint country United States, Texas, Irving Complaint category Products & Services

United States Postal Service - Package travels 1,150 miles in wrong direction!

Posted: 2013-04-30 by    Flys4Fun
Complaint Rating:  0 % with 0 votes
I mailed a package from Lindsborg, Kansas to California on April 22nd 2013 to the correct address. The package went East 385 miles {not West} to DES MOINES, IA 50395 Depart USPS Sort Facility where it sat for 3 or 4 days. Then it was sent 190 miles to Kansas City. Once at Kansas City it was sent 190 miles back to DES MOINES, IA 50395 ! After traveling 1, 150 east of Lindsborg, Kansas it was sent to California. Today is April 30th and the package has still not been delivered! This is not the first time I have experienced this kind of problem with the USPS. I am just 1 person, just think of the other...
Complaint comments Comments Complaint country United States Complaint category Government & Police

United States Postal Service - California, Bakersfield - mail fraud

Posted: 2013-04-17 by    veronica esquivel
Complaint Rating:  0 % with 0 votes
mail fraud im not receiving my mail on time...im receiving copies of statements with mis information, besides late mail and names of
businesses that dont even exist......
Complaint comments Comments Complaint country United States, California, Bakersfield Complaint category Scam & Fake Checks

United States Postal Service - Virginia, Newport News - Not getting my mail when there is a substitute carrier

Posted: 2013-03-08 by    beany57
Complaint Rating:  0 % with 0 votes
I am a person with crippled hands that lives in an apartment complex with a stand alone mailbox. I cannot get my hands in the box. I have done everything the USPS requires to have my mail delivered to the mail slot in my door. I always know that my regular carrier is not working because I don't get any mail for days at a time. I have to call every time to get my mail. I have missed time sensitive deadlines because I have not gotten my mail. I have had mail sent back marked undeliverable because the carrier was too lazy to walk across to my building. I have gotten bills late or not at all. I...
Complaint comments Comments Complaint country United States, Virginia, Newport News Complaint category Government & Police

United States Postal Service - California, Bell - Bullying and Harassment

Posted: 2013-02-25 by    Shanika Evans
Complaint Rating:  0 % with 0 votes
My immediate supervisor, Felix Sapien, has for the last 3-4 months continued to bully and harass me regarding my attendance. I know how important it is to show up for work and be gainfully employed. For the last 3-4 months I have been very ill off and on. I am currently going through a divorce that has been very stressful, and it has really taken a toll on me mentally and physically. I no longer have health insurance, and I cannot afford to pay cash to see a doctor all the time. I have supplied my supervisor with ample substantiation which for whatever reason he has chosen to disapprove or sometimes...
Complaint comments Comments Complaint country United States, California, Bell Complaint category Bullying and Harassment at Work

United States Postal Service - California, Hemet - mail not being delivered

Posted: 2012-03-20 by    Becky Rivera
Complaint Rating:  50 % with 4 votes
We are two residences that are a half block off route and whenever our regular mailman is out we do not recieve our mail. I called today and talked to the postmaster (James) twice and he guaranteed me he would talk to the carrier when they returned to find out why the mail was not delivered and would call me back between 4:30 and 5:00 p, m, and he did not call! I called the post office at 5:05p.m. and talked to supervisor Richard and he gave the phone to supervisor Les. Les said that all the carriers had gone home for the day and after a long discussion he told me to call postmaster James in the...
Complaint comments Comments Complaint country United States, California, Hemet Complaint category Movement & Delivery

United States Postal Service - Kansas - lies/poor service

Posted: 2011-09-29 by    kconyk
Complaint Rating:  0 % with 0 votes
The US Postal Service has decided to close our local post office. When they held thier "public survey to learn of local needs" they essentially told us that they were going to close the local post office because of financial issues.
This isn't right at all...we live in a rural area; 10+ miles from any other town. Now to add insult to injury, they have decided to lock up the access to the post office boxes at 4;40 PM DAILY even though they have been told repeatedly that many times customers do not get home before that time. This is stupid to the max. I see this as a massive...
Complaint comments Comments Complaint country United States, Kansas Complaint category Government & Police

United States Postal Service - Oregon - SO FED UP ID LIKE TO SUE EM

Posted: 2011-05-16 by    ripmoosedog
Complaint Rating:  100 % with 1 votes
I have had nothing but problems with the USPS in Oregon for over 20 years. They constantly Fail to Pick-up out going Items, Deliver mail to wrong address (they deliver my neighbors mail to me and Vice Versa), they have lost packages that took up to 6 months to arrive if they arrive at all and the Icing on the cake STOLEN GOODS that were found in the homes of and on the person of USPS employees. I so fed up I'm looking into going to Law School just so I can take em to court....
Complaint comments Comments Complaint country United States, Oregon Complaint category Products & Services

United States Postal Service - post office in Whitehall, Ny 12887

Posted: 2011-04-16 by    Disgusted Coyote
Complaint Rating:  0 % with 0 votes
Mail is not being delivered In Whitehall, NY 12887. Saunders street, West st., School street, and others are not getting mail delivered. Only getting mail delivered on Thursdays and Fridays. When I asked about it, the mail person in the post office, I was given excuses such as: Nobody has anything important to deliver, they didn't feel like it, not enough people have mail, I was even told that I didn't have any mail, when I new for a fact that a company had shipped me mail overnight! (went to post office personally to ask them to look for it, the guys working there were rude, and reluctant...
Complaint comments Comments Complaint country United States Complaint category Other

United States Postal Service - United States Postal Service continue to provide unacceptable level of their so-called "service"

Posted: 2011-03-21 by    Destro
Complaint Rating:  100 % with 1 votes
This concerns a package delivered to Kelseyville, CA., P.O. On July 11, I received a notice & called immediately. As I am elderly & legally disabled, it is rather difficult for me to get about. I was assured it would be delivered the next day.

The next day a parcel was delivered, but it was the wrong package. I gave it back to the mail-lady who said she had seen my package. She searched the van but it was not there. She told me it may still be at the post office and she would deliver it the next day. Other packages were delivered the next day, so I thought no more about it until I...
Complaint comments Comments Complaint country United States Complaint category Movement & Delivery

United States Postal Service - Kansas - Non delivery of mail mail theft from a P.O. Box

Posted: 2011-01-06 by    kiethj
Complaint Rating:  50 % with 2 votes
There should be a category listing for scams. Because that is what the U.S. Postal service is.
I have a rented Post Office box and have had two car titles stolen, or not delivered to my P.O.Box inside the post office. I had to get in touch with the U.S. Postal Inspectors to get my Federal Disability check for the month of January 2010.
The Shawnee Mission Branch of Mission Kansas took it upon themselves to hold my disability check a couple of extra days.
I pay 22.00 dollars every six months for this P.O. Box.
I have filed a complaint with the U.S. Postal Inspector, you...
Complaint comments Comments Complaint country United States, Kansas Complaint category Government & Police

United States Postal Service - Vermont, Milton - mail delivery

Posted:    green mt
Complaint Rating:  0 % with 1 votes
a female mail delivery person won't deliver the mail!! Checks don't come, medication does not come, bills etc etc. This is the northest there will be snow, the boxes where I live are shoveled out and the only person that has a problem with getting to the boxes is the mail delivery person. People in vans, compact cars and trucks can all get to the mail boxes just fine. I walk up to mine.

She is in a vehicle, I think it is time to make this route a foot one. This town is no longer as rural as it was. This person is being paid very good money for NOT doing her job. There are...
Complaint comments Comments Complaint country United States, Vermont, Milton Complaint category Other

United States Postal Service - Unfair costs and practices

Posted:    Mickey fun
Complaint Rating:  0 % with 1 votes
I went in to my local branch of the Post Office (a large station) in Charlotte, NC at about 10:30 AM in the morning, mailed some packages and then tendered a United States Postal money order for $155.00 to be cashed and was told that they did not have enough money in the cash drawers to cash it. That I had to return later in the day. Can you imagine the time wasted and the cost of gas today having to return at a later time?? This seems to be a standard practice with the US postal service, and very unfair to we Americans who have to comply with their unfair costs and practices.

I'll...
Complaint comments Comments Complaint country United States Complaint category Movement & Delivery

United States Postal Service - Florida, Hialeah - Lost Package to Cuba

Posted:    Pola
Complaint Rating:  100 % with 1 votes
Enviamos un paquete a Cuba por medio del correo, U.S. Postal Service, el 30 de noviembre del 2008. El paquete nunca llego a su destino a Cuba. Cuando llamamos al correo en U.S. nos digeron que algun reclamo sobre ese envio es cancelado en 3 meses. Resulta que conosco otras personas que los paquetes se le han demorado 9 meses en llegar a Cuba. Donde estan los ladrones entonces si aqui dicen que en 3 meses no hay derecho a reclamo y los paquetes en actualidad no los entregan a veces hasta 9 meses o mas....
Complaint comments Comments Complaint country United States, Florida, Hialeah Complaint category Other

United States Postal Service - Minnesota, E. Saint Paul locations - Mlps Minnesota Post Office employee -management misconduct-discrimination complaint

Posted:    Mr. P. Tejeda
Complaint Rating:  0 % with 1 votes
10.9.2009

TO: Whom it may concern!

CC: United States Postal Service
475 L’Enfant Plaza SW
Washington DC 20260-5801

Attn: Manager Natalie Sorvari & Mary-Joe-sarcastic and condescending attitude
CC: Northland District consumer affairs-unresponsive!
100 S. 1st street room 121
Minneapolis, Minnesota 55401-9631

COMPLAINANT: Mr. P. Tejeda
Private Practice Investigations
P0 BOX 600332
E. St. Paul, Minnesota 55106

Discrimination employee misconduct complaint re: Location...
Complaint comments Comments Complaint country United States, Minnesota, E. Saint Paul locations Complaint category Government & Police

United States Postal Service - North Carolina - Stolen Packages

Posted:    PrincessJ
Complaint Rating:  100 % with 2 votes
I have had two packages stolen in the month of August. One a webcam and the other cellulite cream. The postman claims he delivered these items. That is a lie. I believe either the postman or someone at that post office is stealing the mail. When I spoke to Travis he told me: "I can assure you the postman is not stealing your packages." Another lie. Someone is. He also told me they probably did not deliver your package. Meaning the sender. I said to myself this guy is either not with it or just plain stupid. I told him I had a tracking number and it shows it went thru your post office....
Complaint comments Comments Complaint country United States, North Carolina Complaint category Movement & Delivery

United States Postal Service - Georgia, Lilburn - Mail Delivered after 5:00 P.M.

Posted:    marie83
Complaint Rating:  80 % with 5 votes
I recieve my mail at 5:00 -6:00 P.m. this is not a reasonable time. Mail should be delivered earlier in the Day ....
Complaint comments Comments Complaint country United States, Georgia, Lilburn Complaint category Other

United States Postal Service - Michigan, Charlotte - sub-par service

Posted:    Michael Bumstead
Complaint Rating:  100 % with 1 votes
My Post Deliverer continues to leave my mailbox opened when she delivers mail. I have complained personally at the local post office, and I have left a little note taped to the side of my porch asking politely for the mailbox lid to be closed. Nothing. I have a mailbox which is attached to the porch, with a top opening lid, and just enough distance from the awning to collect quite a bit of rain when the weather turns foul. On more than one occasion, I've had mail ruined because I wasn't able to collect it before it started raining, and my mailbox is going to have to be replaced soon because...
Complaint comments Comments Complaint country United States, Michigan, Charlotte Complaint category Other

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