Sutherland GLobal Services reviews and complaints
Gratuity
Hi,
Please let me know am I eligible for Gratuity benefit.
Joined SGS / Adventity - 5th Sept 2006 last employment date is 2nd July 2012.
- I have provided continues of more than 5 years of service and also have received 5 years service award.
Due to business requirement I was transferred to US Houston office from 1st OCT 2010 to 4th June 2011. Further I have joined Thane office from 4th June 2011 to 1 July 2013.
Note: - I have provided more than 5 years of service at Indian location but due to business requirement have been transferred to US but still a total of 5 years of service was provided by me.
As per Sutherland policies employees’ Leaving the organization after 3 years is eligible for the benefit and the time I left to US I was more than 3 years but still did not receive Gratuity benefit.
Please let me know am I eligible.
Regards,
Narendra Kothari
The complaint has been investigated and resolved to the customer’s satisfaction.
Irregular service
We have purchased data card [protected] to be used for laptop for usage of internet from Reliance Communication in the month of Feb 08. we have paid the amount by cheque on the due date itself, now on we were not able to access the facilty, as we have aslo logged a complaint on 28/4/2008, whihc was not even attended, and we again launched a complaint on 29/4/2008, they have taken up this issue and gave us a Complaint request number as [protected], we tried for the customer care for the update of restoration of the connection, now they say that the verification is negative so the line has been deactivated.
after getting the connection, that too 2 months used and paid the bill, they are saying negative verifciaton, and more over we have more than 12 connections in the same address, which are all working properly,
need your kind advice like what to do with this, please
thanks & regards
Balajee
Sutherland Global Services
Velachery
Chennai
Then again next bill come with same charges. Nobody is ready to listen. Even we have to wait longer time to register our complaint When they listen all things, they say system is hanged or updated so call one or two hours later. We called so many times, but no use. They do not want to correct bill and now disconnected our card which is of no use.
We have written so many emails. They give me one fax no which never worked and I tried to send fax so many times to them.
With regards,
ACP Marketing Private Limited
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