Complaint Rating:

I ordered this "free sample" & was later billed for $87.13. It seems that I had to return this so called free sample in 15 days. Of course, it doesn't say that on the page where you send for your free sample. It states very clearly that "satisfaction is guaranteed"....

Complaint Rating:

I ordered Resveratrol Ultra from a company in Hollywood, Fl 33020
They gave me a date to cancel any further orders and I did so. Today they sent more of the "Free Trial" order and charged my account without permission. I called the number listed on their brochure, 866-992-6556...

Complaint Rating:

Received free trial at a cost of .99, tried 3 times to call (different numbers) never got through to anyone. Tried to email twice to email address (found under the terms section) it came back delivery failure. When you call the toll free number, it tells you can cancel at www.myordersupport.com...

Complaint Rating:

The actual company name is
FWM Laboratories, Inc.
2040 NE 163 St., #305
North Miami Beach, FL 33162
Website:
Phone: (954) 699-0814

I added my complaint to many others with the Better Business Bureau. I was only able to successfully find the...

Complaint Rating:

I placed an order on 4/17/09 at approximately 10:00 for the Resveraltrol Ultra. I decided to cancel this product so I called the customer service number-(866-949-0138) and talked to Sarah at 11:00. She informed me that she couldn't cancel this order-even though it had only been placed 1...

Complaint Rating:

I went on line and ordered the ultra cleanse product 04-13-2009.
I recieved the product 04-20-2009, I did not agree to purchase any more of the product. Resveratrol Ultra on 04-27-2009 took 87.13 out of my checking account. Un authorized. I tried to called the customer service department...

Complaint Rating:

Signed up for FREE sample and ended up with an almost $90 charge for a product I never even opened. They claim there were Terms and Conditions on the web site and there might have been but they were certainly not highlighted. They were rude aggressive and not at all interested in satisfying...

Complaint Rating:

I placed my free trial order for Reversatrol Ultra on 4/3/09. Website said that estimated delivery on 4/7/09. I did not receive my product until the 4/20/09. On 4/18, I was charged $88 for the next 30 day supply and when I called to cancel my subscription on 4/22 and to request a refund for...

Complaint Rating:

I tried the free trial for less than $5.00 and nowhere in their order information did they say that they would send more
product and bill me additional charges! It was next to impossible to talk to anyone. I stayed on the phone for hours trying to get this settled and they would not...

Complaint Rating:

What a scam, I odered the "free" 99 cent trial and keep getting billed for $87.13, there is no disclaimer or notification on the order page about future shipments, stay away from this...

Complaint Rating:

On May 12, 2009 I ordered the product Resveratrol Ultra for 14 day trial at a cost of $.99. The product arrived on May 20 and I started using it. On May 27 a charge for $87.13 plus a FOREIGN TRANSACTION FEE showed up on my credit card statement. I called the company and they said the shipping...

Complaint Rating:

I ordered a "free" trial and understood I would pay shipping charges. However, I was not aware that the company had placed a pending charge of $87.13 on my credit card until I called my bank to make an inquiry on a separate matter and was told this outstanding charge was on my account.

Complaint Rating:

I received a 2nd bottle that I did not request and the company will not answer the phone number provided. I have to have a RMA number to return anything or they wil not accept the package. SCAM...

Complaint Rating:

Well, I ordered this stuff because the website stated that I would only be charged for the $3.95 shipping and handling for a free 30-day supply. After attempting to order the first time with out success (the web site encountered a problem), I attempted to place another order. As you would guess,...

Complaint Rating:

I ordered my free product and was not told that it was 15 days from day ordered. My credit card was charged $88.00 when I called I was told the cancelation was to late that it was from the day I placed the order. That is no where and I didn't see anything that said I would be charged $88.00....

Complaint Rating:

It was advertised on 60 minutes - it had to be legit!! What a joke. I found out that the 15 days started at the time of order when a cs rep called and informed me I only had a few days left. I hadn't even gotten the product. I have a order conformation for the resveratrol product, that's...

Complaint Rating:

Buyer beware !!! Ordered product on 4-16 and cancelled on 5-01 on the 15 day of my free trial, or so I thought. Days start counting on the day you order. The product may work if used over a long period of time, but I saw no results in 15 days. If you do decide to use their free trial, I would...

Complaint Rating:

suppored to get a 19 day free trial for 99 cents.I failed to read the fine print in thier 7 page term and conditions . As a consequence i was charged 79.95 after having the product only 14 days, did not know the free trial starts the day you place your order....

Complaint Rating:

I ordered a face cream seen on "Oprah" - ordered it be phone. They offerred me this "anti-aging pill" for 99 cents; I told them absolutely NO, I did NOT want it, do not send it. They sent me TWO boxes of it. When the boxes arrived, I couldn't tell what they were without...

Complaint Rating:

I gave out my credit card info for $170.94 for a 4 month supply due to arrive on july 26 and it is August 1 & no product. Scam me! Shame on them!...