Complaint Rating:

I ordered this "free sample" & was later billed for $87.13. It seems that I had to return this so called free sample in 15 days. Of course, it doesn't say that on the page where you send for your free sample. It states very clearly that "satisfaction is guaranteed"....

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I ordered Resveratrol Ultra from a company in Hollywood, Fl 33020
They gave me a date to cancel any further orders and I did so. Today they sent more of the "Free Trial" order and charged my account without permission. I called the number listed on their brochure, 866-992-6556...

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Received free trial at a cost of .99, tried 3 times to call (different numbers) never got through to anyone. Tried to email twice to email address (found under the terms section) it came back delivery failure. When you call the toll free number, it tells you can cancel at www.myordersupport.com...

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The actual company name is
FWM Laboratories, Inc.
2040 NE 163 St., #305
North Miami Beach, FL 33162
Website:
Phone: (954) 699-0814

I added my complaint to many others with the Better Business Bureau. I was only able to successfully find the...

Complaint Rating:

I placed an order on 4/17/09 at approximately 10:00 for the Resveraltrol Ultra. I decided to cancel this product so I called the customer service number-(866-949-0138) and talked to Sarah at 11:00. She informed me that she couldn't cancel this order-even though it had only been placed 1...

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I went on line and ordered the ultra cleanse product 04-13-2009.
I recieved the product 04-20-2009, I did not agree to purchase any more of the product. Resveratrol Ultra on 04-27-2009 took 87.13 out of my checking account. Un authorized. I tried to called the customer service department...

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Signed up for FREE sample and ended up with an almost $90 charge for a product I never even opened. They claim there were Terms and Conditions on the web site and there might have been but they were certainly not highlighted. They were rude aggressive and not at all interested in satisfying...

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I placed my free trial order for Reversatrol Ultra on 4/3/09. Website said that estimated delivery on 4/7/09. I did not receive my product until the 4/20/09. On 4/18, I was charged $88 for the next 30 day supply and when I called to cancel my subscription on 4/22 and to request a refund for...

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I tried the free trial for less than $5.00 and nowhere in their order information did they say that they would send more
product and bill me additional charges! It was next to impossible to talk to anyone. I stayed on the phone for hours trying to get this settled and they would not...

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On May 12, 2009 I ordered the product Resveratrol Ultra for 14 day trial at a cost of $.99. The product arrived on May 20 and I started using it. On May 27 a charge for $87.13 plus a FOREIGN TRANSACTION FEE showed up on my credit card statement. I called the company and they said the shipping...