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Pulte Homes Complaints & Reviews

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Pulte Homes - Poor Service & Public Relations

Posted: 2014-01-03 by    Northwestfred
Complaint Rating:  100 % with 5 votes
We are near 70 years old and live in Oregon. On September 10th, my wife and I signed a contract to have a house built in Britton Falls, Indiana to be close to family. The house was to be started at the end of December. Included with the contract were 10 requests for what Pulte calls "Non Standard Options or NSO's", none were very complex and two of them were even suggested by our sales representative. It is Pulte's procedure for a customer to sign a contract and then get approvals and prices for these options. Even though this is not a good practice, we signed the contract. We...
Complaint comments Comments Complaint country United States Complaint category Contractors

Pulte Homes - Arizona, Phoenix - Under mount sink failure

Posted: 2013-03-20 by    Tom162
Complaint Rating:  0 % with 0 votes
Our Pulte Homes under mount kitchen sink fell off, literally. The cause of the failure was two fold. 1) Defective Design - The Pulte under-mount sink was installed with adhesive only around the perimeter. Best practices dictate that mechanical fastening should also be used in addition to adhesive around the perimeter of the sink. 2) Defective workmanship - The failure initially occurred along the front edge of the sink. In this area the adhesive bead was very thin and nonexistent in spots.
I called Pulte to allow them the opportunity to 'make it right'. The Pulte representative...
Complaint comments Comments Complaint country United States, Arizona, Phoenix Complaint category Contractors

Pulte Homes - Illinois - Roofing Issues

Posted: 2012-07-24 by    DebZap
Complaint Rating:  100 % with 4 votes
We moved into our Pulte Home just 7 years ago. The home was previously owned for a year. For the last few years we have had multiple issues with roofing shingles flying off whenever a storm comes through. At $250 or so a pop to repair, this is becoming a sinkhole of debt. We were told the shingles were probably installed in the winter and therefore the adhesive did not set right. What a ripoff. I should not need to drop thousands into an 8 year old roof!...
Complaint comments Comments Complaint country United States, Illinois Complaint category Roofing

Pulte Homes - Arizona, Mesa - Brand New Leaking Home!!!! Horrible Customer Service!!!!

Posted: 2012-07-08 by    Clay J
Complaint Rating:  100 % with 2 votes
My name is Clay Jeppsen, my wife and I moved into our brand new Pulte home in Mesa AZ April 27th 2012. The first 2 months we lived there we had our house torn apart like a construction zone because of 4 different plumbing leaks that damaged multiple rooms, ceilings, carpet, walls and cabinetry. The 1st leak we thought was an oversight, the 2nd leak may have been a coincidence. Then when the 3rd leak happened we thought "ridiculous". Then when the 4th leak happened we thought it must have been a joke. Maybe some restoration company sabotaged the job so they could have future work. Pulte...
Complaint comments Comments Complaint country United States, Arizona, Mesa Complaint category Building, Construction

Pulte Homes - California, Brentwood [Contra Costa County - water line breakage

Posted: 2011-05-12 by    KENS' POed
Complaint Rating:  100 % with 1 votes
our main water line is broken and are currently without running water, having trouble getting repairs... where is pulte cannot get in contact with.
main water line break. why is the water line, not in line with the meter.
water line makes 2, 90deg turns from the house, then a 45deg and approx 60' to the meter box across the property...opposite main shutoff.
standard design proceedure; from home to street in a direct line with no bends. (design 101)
water and gas lines should run in a straight direct line from street to home and should not break. unless, tampered...
Complaint comments Comments Complaint country United States, California, Brentwood [Contra Costa County Complaint category Building, Construction

Pulte Homes - Virginia, Haymarket - Plumbing

Posted: 2011-04-14 by    Bigwebdad
Complaint Rating:  100 % with 4 votes
Our home was built in 2003 and have had next to no problems. Recently the sewage line backed up into the unfinished basement. $609.00 later the plumber finds that the basement roughin was not installed properly. The water flows away from the sewer line. This has existed from the time it was built and the concrete poured. Additionally the water flowed away from the sump pump. Pulte refusese to repair it stating the warranty has expired. It makes no difference it took nearly 8 years to find the problem because it took that long for the sewage to back up and plug the line. The estimated cost of repairs...
Complaint comments Comments Complaint country United States, Virginia, Haymarket Complaint category Building, Construction

Pulte Homes - Hands down the worst drywall finish, door frame finish I have ever experienced in my life

Posted: 2011-04-02 by    Boriste
Complaint Rating:  100 % with 1 votes
Hands down the worst drywall finish, door frame finish I have ever experienced in my life. We were rushed through our closing and with a bit of slight of hand weren’t able to really take the time to fully examine all of the walls, doors, etc.

When you have your final walk through take at least half a day and examine all joints and door frames/trim. I’ve seen better dry walling done by weekenders with little or no experience.

Pulte will lie to you, will try to get you to settle for less than you deserve, and will stall, stall, stall in an attempt to run out...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Pulte Homes - South Carolina, Simpsonville - QUALITY

Posted: 2011-02-20 by    gmjm
Complaint Rating:  83 % with 6 votes
We bought a new Pulte Home thirteen years ago and this house is falling down around us! We have a two story home and every floor upstairs is creaking when you walk on them. The staircase baseboard and moulding is pulling away from the walls, the banister is lose and leaning, the foundation of the kitchen floor cracked and ruined the twenty five hundred dollar tiled floor we had installed. There are nail heads popping through the walls and the sheet wall is a mess.
We had to have all the wood on our front porch replaced six years ago, due to rot.
WE ARE ANGRY! SHAME ON YOU!
Do...
Complaint comments Comments Complaint country United States, South Carolina, Simpsonville Complaint category Building, Construction

Pulte Homes - Poorly built home

Posted: 2011-01-25 by    Upset and taken
Complaint Rating:  80 % with 5 votes
BRAND NEW HOME, LOOKS LIKE A HOME FROM OTHER BUILDERS AT ONE-THIRD THE PRICE, WILL SELL AND TAKE THE HIT. This house, expensive, should be built to be proud of but I won't stay there or allow my family for safety reasons.in my opinion, this house was built to make the company money and couldn't care about the consumer or the quality of the product.

Over the weekend I WILL PUT A FOR SALE SIGN up, will inform anyone interested in the house concerning my issues with the house, and offer them the home for$200, 000 which I PAID #300, 000 in November of 2010....
Complaint comments Comments Complaint country United States Complaint category Building, Construction

Pulte Homes - Michigan, Bloomfield Hills - House

Posted:    Worried_Parent
Complaint Rating:  100 % with 5 votes
There have been various issues with my Pulte money-pit. When I first bought my house 5 years ago, during the walk through I had to fight for them to fix siding which was cracked and warped. As other people have stated, my windows have condensation buildup, especially in the bathroom. As others again, the whole house is drafty where we require blankets to just to sit around. Even with additional caulking and weatherstripping the heat just goes from my house. Then when the window breaks there is no one to fix the problem, no number to call, no one calls back from the construction number they provided....
Complaint comments Comments Complaint country United States, Michigan, Bloomfield Hills Complaint category Building, Construction

Pulte Homes - Virginia, Woodbridge - Warranty Maintenance

Posted:    unhappy in woodbridge
Complaint Rating:  100 % with 4 votes
The warranty Department is a joke. They are rude and depending on who you talk to have no idea what constitutes and emergency and what does not!! This morning I called them to have our A/C in repaired because it is not working -- we have only been in our home since Jan/Feb 2010.
On another note, the HOA fees that we pay ($249) are worthless. We have dead grass, gates that are constantly open or broke, a gym that is not conducive to people who work late hours (the place closes at 9 p.m.), I could go on.

So many of our neighbors would sell immediately if they could including...
Complaint comments Comments Complaint country United States, Virginia, Woodbridge Complaint category Building, Construction

Pulte Homes - The worst plumbing

Posted:    Orlando
Complaint Rating:  0 % with 0 votes
If we had the opportunity to buy another Pulte home, we would pass. Our house is only 12 years old and we saw that some ceilings had been redone obviously to fix water leaks. We made the mistaken assumption that the leaks were all fixed by the previous owner. After living here only three years, we've had open three walls and ceilings to fix leaking plumbing. That does not count the leaky house-bibs we had to replace outside.

The worst part is the noise the water makes. The study on the main floor is located directly below the master bath. When anyone runs water or flushes the...
Complaint comments Comments Complaint country United States Complaint category Plumbing Services

Pulte Homes - Texas, Cibolo - House is Falling Apart

Posted:    Unhappy Pulte Home Owner
Complaint Rating:  100 % with 10 votes
Do not buy a Pulte Home!
My new wife and I bought a new Pulte home before it was completely built in December of 2008. They did not build the house right. I don't know much about building homes that is why I paid hard earned money to purchase this house and now we have the following problems: The attached the truss to the frame of the building which caused plenty of problems. As the truss lifted and moved (as it should) it brought the rest of the house up and down which lifted the sheet rock walls off the ground and cause "nail pops" which is when the nails poke through your...
Complaint comments Comments Complaint country United States, Texas, Cibolo Complaint category Building, Construction

Pulte Homes - Nevada, Las Vegas - No house as promised and paid

Posted:    Sari K
Complaint Rating:  100 % with 2 votes
My family: mom, dad, two sisters and baby brother had to move from Pulte Homes house, because of construction defects. Our family also lost an opportunity to sell the house with any profits when everyone else was selling . Selling a moldy house would have been illegal and impossible. How is it possible that Pulte Homes did not get us a decent house they were paid for? Why is Pulte Homes so expensive when kids supervise its construction? Why was my premature baby brother born in stinky Las Vegas hotel room with skull asymmetry? We asked for compensation, all we got from Pulte Homes was lies, lies,...
Complaint comments Comments Complaint country United States, Nevada, Las Vegas Complaint category Building, Construction

Pulte Homes - Doesn't honor contract

Posted:    Rikki
Complaint Rating:  100 % with 3 votes
We entered into a contract with Centex Homes in October, Pulte Homes purchased Centex homes. We were told They would not start our home unless we removed the contingency to sell our home even though we had a ratified contract saying they would start our home and we would have until 60 days prior to closing to remove the contingency. They recognize the fact that we have the contract and say if we choose to pursue them legally they will take 2 years to build our home. Which is a little "fail safe" for them in their contracts. In the end, they said we could release them from the contract...
Complaint comments Comments Complaint country United States Complaint category Real Estate

Pulte Homes - New Jersey, Manchester - Contamination

Posted:    get the word out
Complaint Rating:  100 % with 4 votes
I wanted to warn potential buyers of Pulte Homes at Riverpoint in Manchester, New Jersey. Do not buy these homes!!! They are surrounded by sites with contaminated soil, for instance- Lakehurst Naval base is a SUPERFUND SITE!! Right across the street. Once the word gets out, the property value will drop. The site is also surrounded by industry such as Reade Manufacturing, this company works with Magnesium and had several explosions, one killed a worker. I will post more info as I come across it but start telling everyone you know about this site...IT SHOULD HAVE NEVER BEEN ALLOWED!!...
Complaint comments Comments Complaint country United States, New Jersey, Manchester Complaint category Building, Construction

Pulte Homes - Virginia, Manassas - DRYWALL/FINISHING/DRAINING SYSTEM

Posted:    R. ZEHER
Complaint Rating:  100 % with 6 votes
I HAD PURCHASED SECOND HAND A CONDO/2 STORY IN MANASSAS NEAR TEN YEARS NOW. I HAVE HAD TO TELL YOU THE DRYWALL IS BAD THE TAPE IS PEELED OF UNDER THE SLIGHT COAT OF PAINT. IT SEEMS THAT EVERY JOINT WAS NOT MUDDED AND FINISHED. THROUGHOUT THE TWO STORY COND. I HAVE HAD SEVERAL PROBLEMS WITH THE PLUMBING AND HEATING AND NOW IT'S PLUMBING UNDER THE THE WASHING MACHINE. WHICH HAS CAUSED A LEAK TO THE FIRST LEVEL AND NOW I NEED TO REPAIR THE CEILNG AGAIN! I HAVE PICTURES OF ALL THESE EVENTS ALL CAUSED BECAUSE PULTE DELIVERS A VERY POOR PRODUCT. I ALSO HAVE FOUND THAT THE LAUDRY ROOM WAS NOT COMPLETED...
Complaint comments Comments Complaint country United States, Virginia, Manassas Complaint category Building, Construction

Pulte Homes - They build junk

Posted:    Robert
Complaint Rating:  100 % with 2 votes
I'm the second owner of a Pulte townhouse in Illinois which is now about 5 years old. What a dump. Terrible, substandard construction throughout.

Drywall seams between ceiling and walls are separating in every room in the place. The floors squeak (more like groan) in the master bedroom (two different spots), upstairs hallway, dining room and living room. I've lived in 100 year old houses that didn't have floor noise like this.

The stairs between the first and second floor creak so much, I fear I will have to tear out the carpeting and repair.
Complaint comments Comments Complaint country United States Complaint category Building, Construction

Pulte Homes - Awful house

Posted:    Debora
Complaint Rating:  75 % with 4 votes
Pulte homes sold me a house that rot in structure. Legally I was not allowed to sell it. Due to mold and white flakes from drywall repairs that lasted for seven months my family were evicted into hotel. I was seriously stressed and delivered a baby prematurely in smoky Las Vegas hotel. How come I face punitive damages if I sell defective house, but Pulte Homes hasn't paid for damages it caused? My house lost over one million of its value and my baby got damaged during and after delivery. I would have made it to a hospital if I had lived in that Pulte home, but the hotel was too far away. Baby's...
Complaint comments Comments Complaint country United States Complaint category Real Estate

Pulte Homes - Scam

Posted:    TraD52
Complaint Rating:  100 % with 2 votes
We went to Skybrook North in Concord NC to visit a Pulte Model only to fall in love with this home and actually made an offer, verbally accept the counteroffer, when the sales rep kim powell tried to pull bait and switch on my contract we we asked her about correct numbers she stated that she would get that completed after another appointment because she had no where to print the new contract and low and behold she sold the home to her next appointment, she had to have that contract with her and never planned to sell us the home....
Complaint comments Comments Complaint country United States Complaint category Real Estate

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