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NCO Financial Complaints & Reviews

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NCO Financial - Pennsylvania, Pittsburgh / Debt collection letter on paid account

Nc
NCO Financial Scam on 2011-12-12
Received a letter stating a small medical bill had been turned over to them for collection. The bill NCO is trying to collect had already been paid in full. Luckily, I pay my bills online and have an email receipt from the medical facility showing the bill paid and date of payment. When I tried to access the NCO website -was going to paste the email to their site- their site was conveniently down for "maintenance." It should be illegal to attempt to collect on non-existing debt.

NCO Financial - Delaware, Wilmington / Harrassment and unprofessionalism

Av
Avonee on 2011-06-04
First of all, let me just say how APALLED I am at the replies left by NCO Financial Companies. I don't know what kind of professionalism you people call yourself having, but you all need to be ashamed of yourselves! If I went on the attack about the complaints received about the company I work for using profanity and calling people names, I know if my superiors found out about it, my job would be yanked away from me like a designer sweater at a bargain sale. That's the first thing. The second thing is that this company has been harassing my husband about bogus debt created by missing...

NCO Financial - New Jersey / Fraud

Jo
JOHN M. THURWNAGER on 2011-05-30
I was made aware that I am a part of a lawsuit and involved in NCO Financial fraud. They sent paper work to the wrong address. Since I became aware of this, I am asking for new paperwork, to be sent to me at 14 Brookside Drive in Sewell, NJ 08080. I didn't commit the fraud the company NCO Financial did! Since i worked for that company in glassboro, nj 08028, I was made aware i am involed in a lawsuit where they are being sued and owe there employees money. I want the monies i am entitled to and have tried numerous times to contact NCO Financial, no call backs after i left tons of message...

NCO Financial - Pennsylvania, Horsham / NCO Financial Fraud

Pd
PD680 on 2011-05-10
I received a letter from NCO stating I owed nearly $100 for a medical bill for my child that had been turned over to them to collect. My child had not been to the doctor for 8 months, the bills from which were minimal since I am retired military and I have pretty good insurance. The buills I did get were paid in full 3 months prior to NCO sending this letter. So, my wife calls and speaks with a Mr. Parkes at NCO. Mr. Parkes was anything but helpful. He lied to my wife by telling her he did not have access to any information and he repeatedly told her that if she woulf pay her bills she would...

NCO Financial - New Mexico, Las Cruces / Inappropriate calling

Be
bekerson on 2011-02-19
These people keep calling me from these numbers asking for account information from me when I do not have debt and I have never had debt. I don't even have credit. I've never banked with capital one and they keep trying to get my information! I'm sick of this! The numbers they've been calling me from are 757-990-8982 and 919-913-0968. If there is any way to shut this down, look into it's validity, etc, that would be great. They're trying to scam me and god knows how many people they've already scammed! I looked online to see many many reports of fraudulent...

NCO Financial / HARRASING PHONE CALLS/ATTEMPTING TO COLLECT ON BILLS THAT HAVE BEEN PAID/PRIVACY HIPPA INFRACTION

GOOD AFTERNOON, I AM COMPLAINING ABOUT THIS NCO FINANCIAL GROUP. FIRST OF ALL THEY CALLED ME AT MY PLACE OF WORK ABOUT BILLS THAT I WENT THROUGH A CREDIT COUNCELING PLACE ABOUT 10 YEARS AGO AND WAS CLEARED OF THE BILLS. THEY CALL ME TODAY STATING I DIDN'T PAY THEM AFTER 2000 AND 2001 BILLS THAT I CORRECTED WITH THIS CREDIT COUNCELING. THEY ALSO ATTEMPTED TO REACH ME THROUGH MY CO WORKERS PERSONAL PHONE NUMBER. THEY CALLED MY CO WORKER 3 TIMES AT THE NIGHT BEFORE, SO SHE CALLED THEM BACK NOT KNOWING WHAT THEY WANTED, THEY WERE CALLING FOR ME. I NEVER GAVE ANY INFORMATION TO THEM, ALSO HOW DID...

NCO Financial / Bad service

Na
NasL98 on
I asked to have a way to pay my loans online and the customer service rep said that they did not have a way to pay online. I then asked for an address so that I could send a money order and the rep said that he did not or could not give that information out. I got angry and he told me that I needed to stop yelling at him or he was going to end the call. I refused to let him terminate the call and he told me that I needed to stop raising my voice and I said all I want to do is work with them and get this off my chest and out of my hair. He proceeded to tell me what I needed to do and I told him...

NCO Financial - Florida / False informaqtion provided. Rude, insulting managers. They don't want to hear you when you have a complaint

SHAKINA AND MR MONROE FROM NCO FINANCIAL AT 18002956724- Were extremly rude they hung up on me they would not let me speak. They told me false information that what I settled with Shakina was not going to to show on my credit the unpaid half. I later called the company I was disputing the bill with and they said YES it would. They have yet to submit the claim so I do understsand that. Shakina said, " IT WILL NOT POST ON YOUR CREDIT." Then she later stated, " there could be a possibility." At the time of my call to settle my debt on OCTOBER 15, 2009. She was very polite into taking my credit...

NCO Financial / Simply awful

Vi
Vid on
I have a HUGE situation about NCO Financial. i am in the Army, and they offer to pay 100% of tuition using the EAP. i went to school from 2000 - 2001, and eap paid the school directly. at the time, the school was actually getting paid an overage of $187 a quarter, which went to my books and supplies (still no out of pocket expenses) turns out that AES got involved somewhere along the way, saying that i owe the full amount of the tuition in student loans, totalling $12, 000. i said whoa whoa, the army is supposed to pay this, and i didn't even know anything about me having student loans in...

NCO Financial - North Carolina, Charlotte / Atempting to collect on a paid off credit card

Ds
MCO FINANCIAL has called me at my home claiming they are collecting for an unpaid CHASE bill. My CHASE account is paid off and there is a '$0.00' balance due. I have recieved NO bills from CHASE, my last bill dated May, states that my account balance due is '$0.00. I called CHASE and re-affirmed that my account is as I stated. SCAM

NCO Financial / Unauthorized debits from account

St
I have been paying a debt with NCO for about 2 years. I made a settlement with a gentleman and then everytime i call back for something i have to reiterate everytime who gave me that settlement. Well i decided to setup monthly withdrawals from my account to pay for the debt which they were suppose to debt twice a month on the days i indicated. These people are notorious for taking the money out when it is not suppose to and then acting like it is my fault. They have cost me over a $100 in NSF fees. Be aware, if they demand a monthly withdrawal every month, you better make sure there is money in there to cover the next payment to. Otherwise they will get you when you are not paying attention.

NCO Financial / Unauthorized charges

De
Derek on
NCO Financial took over the servicing of two student loans when one of three co-signers filed chapter 13 bankruptcy, Note: the payments were still being made on-time by one of the other co-signers. Needless to say, NCO Financial representatives began calling constantly and the company continued to mail statements with a new fee called 'Other Charges.' The total of these 'Other Charges' are now over $1200.00 and we are filing a lawsuit against the company for several reasons. 1) NCO Financial added the 'Other Charges' to the account and have refused to explain why...

NCO Financial / Calling me to get at a family member

Ti
NCO Financial called me at work (at work!) wanting me to pass along a message to a family member who had been turned over to them. I orded them to never ever call me again, and especially not at work. However, I used my cell phone to return the call. Today they called my cell phone. I have had it! I have an excellent credit score, and yet they are harassing me with the hope that I will harass a family member. Is that even legal? Can a company really call me and harass me in order to get at a family member (not a spouse, mind you) . . . I called my brother and found out that he too has been...

NCO Financial / Fraudulent charge

Ca
Carla on
I did not fill in the location of NCO Financial because I don't know where they are. I received a phone call last week about a $100 debt I owed them from AT&T. I have never received a bill for this from NCO. The lady asked me a lot of intrusive questions, like why it hasn't been paid, my current address ect. I did tell her that my husband was out of work and had been for almost a year. Then she asked if I filed my taxes, which is none of her business. She said the she would call everyday until this was resolved but I insisted that she send a bill with all the information. I still...

NCO Financial / Unsolicited phone calls

Ja
Jake on
Do not take calls from NCO Financial. They find your personal information by using unauthorized credit inquires. Once they have a number for you, they will call you multiple times per day. I made the mistake of talking to them one time, the rep kept asking me for my ssn. I told here that I would not give that information out over the phone. She got very angry and then had her supervisor on the phone. The supervisor was very belittling to me and did everything she could to get my ssn and other personal information from me. She was very rude. I took their website information. The supervisor told me that...

NCO Financial - Florida / Calling

Aa
aaj on
NCO Financial keeps calling my number. I only had this number for a few months. I do not own these poeple any money, I don't even know who they are. They call and leave a message on my my voice mail. They leave a Ref. # which is # 24230332. They don't leave a name who or whom they are looking for. I just wish they would stop with the calling. They also call all hours of the day and night. They also leave there 1-800 number which is 1-800-758-1426. Please somebody tell them to STOP CALLING MY HOUSE! Thanks for hearing me out. AJ

NCO Financial / Collections on debt that is not owed

We traded in our Surburban in December 5, 2007. We made our original monthly payment but then went to the dealership and found another vehicle we wanted to buy so we traded in the Surburban. The dealership PAID OFF the Surburban and we were told to stop payment on the check so we did because GMAC would have gotten a double payment. It is now September 15, 2008 and we received a letter from NCO financial that we now owe this payment for the vehicle that we were told to stop payment on. We immediately called GMAC and asked what was going on. They told us the account was PIF and there was nothing...

NCO Financial - Washington / Calling for someone not here

Dn
dngbat on
Just got a call from NCO Financial which I found out by searching phone number. They were asking for my ex-husband who I have had no contact with since 1989 and have no idea where he is or any of his family. They said they had my number as a contact number. That's mighty odd since he doesn't know my married name or for that matter even what state I'm living in. Especially when he is probably in Oregon somewhere. Last I saw him was in '92 briefly. So how did they come up with my number???

NCO Financial - North Carolina / HARASSING PHONE CALLS

They call my house several times and hang up on me or leave messages for someone I dont know. I called and the lady was rude and yelled at me then I was hung up on. I have no idea who these people are they call for. I called back and she pretended to be someone else and was rude. She even threatned me. This was my second time telling them not to call the house. I am going to contact the FCC, this company needs to be stopped!

NCO Financial - Pennsylvania, Horsham / Harassment

Va
Valerie on
NCO attempted to contact me in regards to a debt I had owed Capital One Auto Finance. My car was totaled in August 2006 and the loan was not fully covered by the insurance company and GAP insurance. Capital One discharged the total (which shows on my credit report as of 2/22/08). Around the beginning of May 2007, I received a call from NCO, stating that I owed them the money. I had not received a single thing in the mail from them, not to mention it had already been discharged. I told them I did not owe the money, would not pay them anything and to not call me again. They continued to call me, but...
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