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Nationwide Insurance Complaints & Reviews

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Nationwide Insurance - Maryland - Cancellation - debt collection

Posted: 2013-09-26 by    DSimms
Complaint Rating:  100 % with 1 votes
I have had nationwide auto insurance for 16 years and have had no complaints until I had to cancel. I cancelled my policy because 1) their rates were considerably higher then other companies when I added a second car; and 2) I moved to Florida and they do not operate in the state of Florida. Either way, my husband and I had to cancel our policy. We sent an email and written request per their instructions. They continued to bill us and did not acknowledge our cancellation request. When they did finally cancel our policy they then sent our account to collections. They never called, emailed or tried...

Nationwide Insurance - Obviously paying your bill on time is not enough

Posted: 2012-02-07 by    Lazloe
Complaint Rating:  0 % with 0 votes
I have fire damage claim and my truck has set in the shop for about a month now. All i hear from Sara B. is that there in the process of doing this or doing that. I have been with several different insurance agencies in the past and never had to wait more than a week for good customer service. I was supposed to receive a call last week from another agent of Nationwide but that was a week ago. What does a person have to do to get good customer service? Obviously paying your bill on time is not enough. They want your money but give you no service....

Nationwide Insurance - FRAUDULANTS

Posted: 2012-01-05 by    GEORGE DUVERGLAS
Complaint Rating:  0 % with 0 votes

Nationwide Insurance - Extremely unhelpful customer service

Posted: 2011-12-13 by    T
Complaint Rating:  100 % with 2 votes
For the last four weeks i have given up a minimum of 10-12 hours of my time calling and keeping up with the status of my insurance policy, in that time i have talked to associates, senior associates, and main supervisors about my policy all of which have promised a quick response and repair of my insurance issue, none of which have EVER called me back with a solution or the problem fixed.

For the last two months I have double payed on a single vehicle, bought a new vehicle and sold the previous. between all of this, Nationwide has cancelled my policy when i was told by few that there...

Nationwide Insurance - Kansas, Shawnee Mission - travel insurance

Posted: 2011-11-07 by    Bev A.
Complaint Rating:  100 % with 1 votes
we bought travel insurance for our cruise in Jan 2011& we are out $2000+.
They only paid a small portion although we missed our connection & our cruise.
We appealed our claim 2 times & each time after we sent the necessary information showing that
the plane was late, we could not catch up with our cruise ship until the 5th day etc, they had a new different reason on why we would not get the insurance claim which we paid for. Our travel agent & also the
cruise line backed us up.
Our friends & family can hardly believe that Nationwide can get away with not paying...


Posted: 2011-09-23 by    m gg
Complaint Rating:  0 % with 0 votes
My videos regarding Nationwide Insurance's rape of my home/condo integrity are now on YouTube. Please see: Youtube.com/watch?v=J_hYfvyPfoE
and all the following videos under the Channel of MsYouWho7. More videos to be uploaded this next week.

Email youwho7@hotmail.com if you wish to pursue National Media attention to the problems you have had with Nationwide Insurance of Columbus, Ohio....

Nationwide Insurance - South Carolina - Beware of Nationwide's Pollicy's

Posted: 2011-06-24 by    Chuckrocars
Complaint Rating:  100 % with 1 votes
Please be AWARE of Nationwide's policy's... one include they only fix (or pay) what they see with their naked eye... no, alignments, no chassis pulled on machines... nothing, Our rear end was bent, chassis bent and they only wanted to paint it and put a bumper cover on it.. we took it to a frame shop..PROVED it had all these other problems and our estimate went up nearly $1700, but this still is about $5000 off of the estimates that I have.. So be aware of the stunts they Pull. as of now they have hired an attorney to talk to me...isn't it supposed to be me who hired the attorney..lol,...

Nationwide Insurance - Fraud

Posted: 2011-06-22 by    oldB
Complaint Rating:  0 % with 0 votes
I was hit by a speeding drunk driver who had Progressive Insurance and a 15, 000!.00 insurance policy!. He was traveling at 66 mph in a 35 mph zone, driving drunk and had a suspended license;. Police charged him with the accident and he was sentenced to a 2 to 5 year prison term;. Progressive Insurance paid the value of his policy, but I was out of work for 6 months, in rehab and have permanent injuries from this accident!. I "paid for" a 150, 000!.00 uninsured/underinsured insurance policy with Nationwide Insurance.. Nationwide told my attorney that " I am at fault, and we will offer 15, 000.00"....

Nationwide Insurance - Arizona - RIP OFF!!

Posted: 2011-05-27 by    Mike Terrazas
Complaint Rating:  50 % with 2 votes
I have been a customer of nationwide for over 4 years, during this time I have had the same vehicle. I march of 2011 I got a new truck. When I called nationwide to change my insurance over, they gave me a good quote for 135 dollars per month. I was happy with that. One month later the bill for that month still had not come. I phoned Nationwide and asked the where my bill was. They told me that since I had just paid my insurance on my previous vehicle that I was not due till the next month. When the bill finally came, it was twice the amount they had quoted me of 135$. I called and asked them why,...

Nationwide Insurance - Ohio, Medina - HOME OWNERS - ROOF AND INTERIOR DAMAGE

Posted: 2011-04-12 by    m gg
Complaint Rating:  0 % with 0 votes
Nationwide Insurance destroys Homeowner's Condo by cutting open the ceiling of 2 of her bedrooms and allowing roof water to leak into her unit for over 2 years, destroying her condo.

View the first of a series of videos at: youtube.com/watch?v=J_hYfvyPfoE
The channel of MsYouWho7....

Nationwide Insurance - Iowa, Des Moines - Rear Ended by One of there Driver's

Posted: 2011-03-21 by    princess2009
Complaint Rating:  100 % with 1 votes
I was out of state and rear ended by one of thier driver's and at first the Insurance Agent, Larry Czeponis, was really nice and taking care of everything, then it all changed after he had me sign a release form in a very scadalist way. In the drive way of my parents house he stated to me that Nationwide wanted to offer me $500 for any other inconveniences that I have incurred, I told him that I DID NOT want anything except for the gentleman that hit me to take responsibility, my vehicle to be fully repaired, and our medical bills to be covered. We then went into my parents home and I gave...

Nationwide Insurance - Illinois, Lake in the Hills - theft/fraud/deceptive business practices

Posted: 2011-03-10 by    M.E. Kozak
Complaint Rating:  75 % with 4 votes
In the summer of last year (2010), I bought a policy from nationwide on my motorcycle.
I paid for a year up front and paid a higher rate in order to cover aftermarket parts.($6, 000 worth).
Two months into the policy, my bike was stolen.
Not only did nationwide refuse to honor the agreement ( telling me they would not pay out on aftermarket parts), but when they finally did pay out it was for $1, 000 less than I paid for the bike (two months ago!!), and still to this day, I cannot get them to reimburse me for the remainder of the policy!( about a thousand dollars).

Nationwide Insurance - Failed to honor claim

Posted: 2011-02-22 by    ForensicPicCop
Complaint Rating:  0 % with 0 votes
I have been a customer of Nationwide Ins for both home and vehicles for 19 years with only two minor claims. My roof received hail damage this past summer and when I realized the damage and made my claim they failed to honor it. They never sent an adjuster out, and after 21 day denied the claim saying that I did not make it within their 6 month period, even though by my own Nationwide agent agreed that I did make claim in timely manner. After making the original claim they gave me a constant runaround, now have a lawyer!...

Nationwide Insurance - Texas, Leander - Homeowners Insurance

Posted:    cgs
Complaint Rating:  100 % with 2 votes
I purchased my homeowners Insurance thru nationwide this year..they were the cheapest, and they were not cheap..about 60 days later an agent showed up at my house to a visual exterior inspection, while he did'nt say he found anything wrong...I got a bill in the mail from Nationwide increasing my policy amount by $110.00, with a little notation from them stating I should pay by the end of the month...I have'nt paid that $110.00 yet, I did'nt authorize the increase, did'nt discuss anything with their agent/representative...just got a bill..so people beware of grinning Insurance...

Nationwide Insurance - North Carolina, Charlotte - Unethical

Posted:    realtorjim
Complaint Rating:  67 % with 6 votes
Nationwide is on THEIR side …not yours

Where do I begin? On September 9th, 2010 my brand new Mercedes 350E with approximately 500 miles on it was hit by an insured of Nationwide Insurance Company. The details of the accident are that I was headed toward the city of Charlotte on South Blvd when the insured exited a shopping center parking lot striking my bumper on the passenger side of my vehicle. The police were called and a report was filed. The driver of the other vehicle stated to the police that he misjudged the distance exiting the parking lot and struck my vehicle.

Nationwide Insurance - Is This Legal?

Posted:    o2binmyjeep
Complaint Rating:  100 % with 1 votes
Nationwide offers a great price online. However, AFTER they obtain your financial information to draft payments, they add things to the policy causing the premium to sky rocket.
They added my daughter to the policy without my knowledge. My daughter is 30 years old, married for 5 years, living in her own home with her husband and 2 children. She has not lived with me, nor been on my policy for nearly 10 years. However, Nationwide added her, which made my premium increase over $500 for six months.
When I contacted Nationwide about this, they are requiring that I send them documented...

Nationwide Insurance - Not on your side

Posted:    Adam
Complaint Rating:  100 % with 2 votes
I had recently purchased a used Infinite G and was excited to take an evening drive with the moon roof open on a beautiful fall day. It had just gotten dark and I was following a pick up truck with plenty of clearance on a two lane highway. I noticed the truck in front of me drove over an antelope carcass with no problem; unfortunately, I had no choice but to hold on and drive over it too. The carcass took out my transmission and I had transmission fluid running everywhere, I was able to turn the car around and get back to town and park it while I could still get power. I had the car towed the next...

Nationwide Insurance - Pennsylvania, Lancaster - insurance

Posted:    rinabopper
Complaint Rating:  100 % with 2 votes
I was hit by a driver covered by Nationwide. She ran a stop sign and totaled my car. The next day (a monday) we reported the claim. I was told that Nationwide would get back to me the next day and have an adjuster go look at my car. I waited. They did not call. So we called them. Mr. Cortes (the agent) told me that an adjuster still has not be assigned and they will get back to me later that day when one will be assigned. We called later on (around 4pm). And still, no one was assigned to go look at my car. I asked about getting a rental and their policy states that we (the victim) have to pay for...

Nationwide Insurance - Florida - Not honorable

Posted:    belindabell
Complaint Rating:  50 % with 2 votes
I joined Nationwide through my agent and had it for a year or so.Every time I was a little late, they kept raising my insurance.It supposedly had a competitive rate but I found out it didn't.They kept cancelling me just to keep my money.On top of that, I cancelled and told them on time and they still sent me a monthly bill even tough they received my cancellation saying that I had to PROVE that I had other insurance. I don't have to prove anything.It's a free country and who are they? They do not own me.By the complaints I see here, I agree: NATIONWIDE IS NOT ON YOUR SIDE! trust me,...

Nationwide Insurance - North Carolina - Failure to Pay

Posted:    Steven6733
Complaint Rating:  100 % with 3 votes
Another driver caused the accident. Nationwide was his insurer. The adjuster, Marie-Lyne Lezeau, called me almost every day for over a month always wanting to get a medical release signed. She blackmailed me by saying that Nationwide would not pay my medical bills until the release was signed. Now that I have signed the release, five months have gone bye and the bills still are not paid. Marie-Lyne now ignores my calls and emailings. I will never sign anything after an accident again without talking to a lawyer first. I guess I will have to pay the bills myself now and take Nationwide to small claims...

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