I ordered 1 10th anniversary WTC commemorative from NCM, I got that, what I also got was a 120$ over charge for another coin that was not in my package. After calling their "customer service number" (800 452 4352 is listed on their website), their CS supervisor told me that the package weighed proper for the order and that I must have dropped/lost the extra coin and didn't notice. How does one not notice dropping a large, heavy collectors coin.
Of course I'm filing complaints with the BBB and the courts, however that is needed with how these people seem to operate. I did...