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MetLife Complaints & Reviews

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MetLife - Fraud

Posted: 2014-01-15 by    Misty Thurmond
Complaint Rating:  0 % with 0 votes
2yrs. We're given and within the LTD terms it said " unless" you have neuropathy, radiculopathy..ect after my spinal fusion. My surgeon confused me with my cousins wife, who had same surgery on at least 2 occasions. MetLife knew I was attempting to obtain all the proper info..in the meantime I am Dilantin toxic and didn't know it. This made me confused and tired. I tried 2 different MD during my appeals process and one doctor spent about three Minutes with me, said " your just a drug head and have no insurance so I can't run these expense test (MRI and LP) to prove you have MS and...

MetLife - Connecticut - Employee on Long Term Disability

Posted: 2012-11-25 by    EX-MET EMPLOYEE
Complaint Rating:  60 % with 5 votes
I have been on MetLife Disability due to my inability to work for the past 5 years. MetLife has provided medical coverage for me and my spouse during that time, with my coverage cost. My payments from MetLife have been My Benefit Less My social security Benefit, less my health care costs and less taxes (both state and federal).

I received a letter in October letting me know that as of June 30, 2013 they will not provide health care support and will charge me 100% of their total cost plus a 2% administrative fee. This will require me to pay for a Medicare supplement plan and for my...

MetLife - I disspise this Conpamy

Posted: 2012-08-17 by    Joseph Armstrong
Complaint Rating:  100 % with 1 votes
I'm back Joseph Armstrong, yes I despise Met Life I was working for the Navy Exchange System for 29 yrs and unfortunately I enroll in into Met Life, LTD and I wish I never did, now I try to warn my ex co- workers about them, soon you get SS Disability they expect you to give them your reward check and then they reduce your payments you get from them, and they expect you to go the doctor even when he or she there's nothing else can be done, one of their agents keeps calling and want an update from the doctor even when you tell them that he / she has release you, I refuse to go back to the...

MetLife - Customer DisService

Posted: 2012-08-13 by    508
Complaint Rating:  100 % with 1 votes
I telephoned and e-mailed complaints to Customer Service and got nothing but run-arounds. Each rep would tell me to call or contact someone else. There were 3 phone calls and 7 e-letters. Does anyone have any leads to a real response from them?...

MetLife - bad faith, fraud

Posted: 2012-08-05 by    AnotherInjuredWorker
Complaint Rating:  100 % with 7 votes
Metlife Disability...The Worst of The Worst

When I opted to participate in the Metlife Long Term Disability benefit through my job, I really felt like it was the right thing to do. The responsible thing to do. If something happened to me physically and I couldn't work, I wouldn't be a burden on my family. The HR person strongly encouraged us all to participate. It was only about 10 bucks out of each paycheck. Seemed like a good, common sense decision. Now, if I had it to do all over again, I'd instead put that biweekly premium in a savings account. Then if I got sick...

MetLife - Maryland, Baltimore - renters insurance

Posted: 2012-07-31 by    crystalbmore
Complaint Rating:  100 % with 1 votes
I filed a insurance claI'm after having a bridal reception.at my house n sum.one stole a lot of my property and they sent an investigator out at my house i provided all information they needed pictured receipts and all and they never paid me and said my claI'm was a fraud but never filed charges against me and later said they wouldn't pay me because they couldn't come to conclusion of what really happened to my items never use met life for anything they find every excuse not pay you and I'm waiting on court because i filed claI'm against them.....

MetLife - California - Dental Insurance

Posted: 2012-06-11 by    SalvadorGilbert
Complaint Rating:  0 % with 0 votes
These MetLife guys are the worst. They gave me no information and then the wrong information, and the result is that now I'm going to have to foot the bill for my dentist, who, through some technicality, cannot bill MetLife. MetLife is now giving me the run around, even I had called previously to check and double-check that the dentist was covered. No, of course, MetLife wants to get out of it, and leave me with the bill. What awful service, just awful. They take no responsibility, even though I shows on their own records I had called to check on the situation....

MetLife - Pennsylvania - poor service

Posted: 2012-05-05 by    Jones444
Complaint Rating:  100 % with 2 votes
The situation: My mom died in 2008 and we didn't find out until 2012 that she had a life insurance policy with Metlife and some stock with them as well. Thanks to the State of California for informing us about our "lost property". It's funny, but all the other companies seemed to be able to find us just fine, as well as the State of California tax people, Medical, even the sewer company, all found us because we owed them money. But Metlife owed us money and couldn't find us.
The problems:
1) When calling Metlife the first time to explain about the letter we received...

MetLife - schema to elude customer to renew CD automatically

Posted: 2012-05-04 by    William P
Complaint Rating:  0 % with 0 votes
I put a lot money to open 18 months MetLife CD. Without receiving any correspondence (email, paper mail, or bank statement) to warn me the CD would be mature on Apr. 13, 2012. They renew the CD on Apr. 23, 2012. Later on, they sent me paper mail mentioned the CD renew as 0.75 APR interest rate for another 18 months. Then right after they renew the CD, they pump up the CD rate to be 1.12% for 18 months. I will never put my money in Metlife saving product any more....

MetLife - Unfair buisiness Practice and not complying the terms and conditions for surrender benefit

Posted: 2012-04-21 by    gopika
Complaint Rating:  0 % with 0 votes
On 15/07/2011, Mr.Salesh.P.C, CSO, Metlife conducted medical tests in their panel M/s. Shankars Clinic, Alleppey in presence of Mr.Satheesh Krishnan. Further they took my signature in blank PF No. 106940115 for a single time policy of Rs, 1 lakh, convinced me that since the PF requires some technical expertise to fill it up, they will complete the formality on my behalf.
On 17/07/2011 at Coimbatore, I drawn a DD No. 908814 dated 17/07/2011 for `1 lakh in favour of Metlife Kottayam and send it through courier along with the copy of my salary slip for the periode of Jun-July 2007 to Mr.Biju...

MetLife - California, Vallejo - Never Received my check

Posted: 2012-02-27 by    Deborah Holden
Complaint Rating:  0 % with 0 votes
This company received payments every month for 10 years from my paycheck. When my back went out and I could no longer work, they were terrible and everything with them from day 1 was a very difficult. They are a rip off and it took me forever to get paid, then when they paid me they said they over paid me. DO NOT USE THIS COMPANY!!!Alert they R a RIP Off RUN!!!...

MetLife - California - LONG TERM DISABILITY PAYMENTS

Posted: 2012-01-03 by    Terance G. Joseph Sr.
Complaint Rating:  0 % with 0 votes
I WAS TOLD IT WAS MANDATORY TO FILL-OUT AND APPLY FOR METLIFE LONG TERM DISABILITY PLAN BY THE COMPANY THAT I WORKED FOR AT THE USM TRANSFIELD SERVICES. I TOOK ILL AND USED ALL OF MY VACATION AND ILLNESS TIME. THE PERSON AT THE JOB WHO WAS HANDLING MY ACCOUNT FROM USM WAS TOLD THAT AND TO CORRECT THE INFORMATION BEFORE I RECEIVED ANY PAYMENT FROM METLIFE. WELL SHE DID NOT. METLIFE SENT A CHECK FOR THE TIME THAT I WAS PAID BY MY COMPANY. SO TO COUNTER BALANCE THAT PAYMENTS THEY CONTINUED TO HAVE ME FILL OUT DOCTOR FORMS EVERY MONTH OR EVERY TWO WEEKS. METLIFE WOULD SEND A STATEMENT STATING WHAT I...

MetLife - New York - Disability Insurance

Posted: 2011-10-07 by    jayson5
Complaint Rating:  100 % with 3 votes
After paying into Metlife for well over a decade, I became totally disabled in 2008. Disability forms, notes and letters were all sent in to Metlife by numerous doctors but Metlife initially denied my claim. After more documents, notes and letters, they approved my LTD Insurance. I was told I needed to apply for SSD which I did. SSD approved my claim after their own doctors and specialists agreed that my conditions qualified me for disability. The games, lies, etc began right away with Metlife. I kept being told different things depending on who I spoke to. Case managers were changed often and with...

MetLife - Georgia - neglience

Posted: 2011-09-02 by    Danica Lambert
Complaint Rating:  0 % with 0 votes
I filed a short-term disability claim on june 16, 2011. metlife advised that i needed to submit additional paperwork in order to extend my claim. as per their policy, they have 5 business days to work a claim after paperwork has been submitted. I submitted the paperwork on aug 16, and my claim should have been approved or denied by aug 23, 2011. This was not done and I was not aware that it was not done. I called again on the 29th to question why my claim was not completed and was told that they were still reviewing the documents. Because of their neglience and deficiency, i did not receive my paycheck...

MetLife - Home Loan Lending Problems

Posted: 2011-08-25 by    izjan
Complaint Rating:  0 % with 0 votes
We have been victimized by Metlife home loans and suffered severely lost jobs, family almost split, and we almost lost the home my husband was raised in. I don’t think MetLife will even bother going to court in fear knowing they can’t win. I have that much confidence, I have written so many letters and my story doesn’t change now. Credit scores can be fixed but family’s mental anguish could last forever. I wanted to when I thought I was the one who did this to my family. We just remodeled our home that was destroyed and now Metlife is trying to take the one thing we have...

MetLife - Missouri - too long to settle claim, no return calls

Posted: 2011-08-09 by    vpclark
Complaint Rating:  100 % with 2 votes
Apartment burgularized June 16th - nothing but run around since that time - two different agents a local Az agent and still no settlement nor response - not only that you have to do your own research and document gathering and of course continue to pay your monthly payment on time - so now I know what I'm getting for that payment - what can be done and how can this be settled speedier - not a fair practice if you are paying your premiums on time for 2 yrs...

MetLife - Failed at paying disability

Posted: 2011-05-10 by    Arelmf
Complaint Rating:  0 % with 0 votes
Metlife is the worse company I have ever dealt with. I have disability insurance with them though work. I got acutely ill in Oct 2010. I was hosipitalized in Novemeber 2010 for 5 days. I was hosipitalized in December 6 2010 for another 5 days and on December 17th I had a colomstomy. In mid Feburary (another surgery) my surgeon reversed the colostomy. At that point I applied for my long term with Metlife. I filled out a packet and faxed it in. Keep in mind I had used up my short term which was with a different company. So it was already established I was ill and could not work. I lost 2 1/2 feet...

MetLife - North Carolina, Charlotte - would not send money held until completion

Posted: 2011-04-21 by    maxine hardy
Complaint Rating:  0 % with 0 votes
In december our dishwasher leaked and ruined our floor. the ins company sent in a company to dry out everything which was fine. we got an estimate for floor repair and because it was a composite floor and the estimate was for tile it had to be for like product so we had the company that came out to dry things out to give an estimate which they sent us a check on less $500.00 deductible less $98.00 held until work was finished. I noticed that the dimentions were wrong on the estimate got a new estimate from the same contractor. The claim adjuster knocked off the painter from the estimate and sent...

MetLife - Massachusetts - automatic withdrawl

Posted: 2011-04-15 by    Sandyod
Complaint Rating:  0 % with 0 votes
Metlife has insured our cars for the last decade plus. Recently the cost of their auto insurance has become significantly more expensive than competitors so we switched. I work for a large university in southeast Massachusetts where Metlife has offered a discount if we set up automatic deductions from our paychecks.
Metlife will not stop the deductions from my paycheck even though we have faxed them more than 8 times a copy of the change of insurance. The new company, Commerce has also faxed MetLife the change of insurance forms. We started calling Metlife every evening to check if the insurance...

MetLife - Non performance for what I paid for

Posted: 2011-03-16 by    Crusty
Complaint Rating:  0 % with 0 votes
I had hail damage to my roof on Oct 5, 2011. I had a contractor who verified the damage. A MetLife adjuster, Mike Tori, said the damage was from a previous hailstorm (we have so many of them in Phoenix)and rejected my claim. I asked for another adjuster, request denied of course. So because of adjuster Mike Tori, my coverage by MetLife will be ended as soon as possible. What can I say except MetLife ***! Good riddance Mike. I will have another insurance company taking care of my insurance needs in a couple of days. Thanks for letting me know what kind of a company MetLife is only one year into a...

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