Complaint Rating:

I used to work for these fake people. They are the worst people to work for. They promise you one thing and do another. The owners claim to be Christians and talk more about the people that come in there than i have ever seen. I hope they go down in business and i will see that they do. my clients...

Complaint Rating:

I went in yesterday to Fantastic Sams to get my hair cut, dyed and highlighted. The manager is the one who did my hair 5 hours later I was left with purple, brown, pink and blonde hair. She also used clippers and shaved the back of my hair. I went in and asked for an inverted bob and a red brown...

Complaint Rating:

The manager Tammy did my hair, what I asked for was an inverted bob and brown and blonde highligts. My hair is short it took her 5 hours when she was done I had purple, pink, blonde, and brown hair and she shaved the back of my head. My mom called for me to file a complaint and she refused to...

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I visited fantastic sams last week to get my hair colored before my wedding. I asked for a full foil and all over color.. The lady who was NOT doing my hair walks over during the consultation with my stylist and says.. "Ooh, your hair is actually considered to be "Extra Long!"...

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I called the day before to check around on prices for a highlight and cut because I had an exact amount of money to spend, I called a few places and finally called Fantastic Sam's in Boonton, NJ. I specifically told them I had a certain amount of money to spend and they stated that the...

Complaint Rating:

I called the day before to check around on prices for a highlight and cut because I had an exact amount of money to spend, I called a few places and finally called Fantastic Sam's in Boonton, NJ. I specifically told them I had a certain amount of money to spend and they stated that the...

Complaint Rating:

NEVER GO THERE - or you will get un-trained people with lack of basic customer service skills. spend the extra money, even just for a trim or you might have 4 inches cut off your hair and pieces sticking out and rude people telling you to "ENJOY" the horrific hair cut. went to have...

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I had a haircut at my local Fantastic Sams just prior to going on a work trip/vacation. The stylist left it too long, so it would not hold any curl. Instead of sleeping in the morning after I returned home, I went in to have my haircut completed so I would no longer look like a man. I was told...

Complaint Rating:

I had a haircut at my local Fantastic Sams just prior to going on a work trip/vacation. The stylist left it too long, so it would not hold any curl. Instead of sleeping in the morning after I returned home, I went in to have my haircut completed so I would no longer look like a man. I was told...

Complaint Rating:

With holding of a last paycheck and then taken some deductions out of it without my agreement. I asked to take a personal leave absence and was granted the leave. When I called to get my check 7/24/09 I was informed that they cancelled it on 7/24/09. Then I feel I was terminated. The GM Wendy...