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DermaWand Complaints & Reviews

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DermaWand - dangerous, doesn't work, refuse to send return number

Posted: 2014-08-29 by    gayle62
Complaint Rating:  0 % with 0 votes
I ordered this producr from an infomercial in which they claimed you could just return it, no problems. They are insisting I call them, I am not wasting my minutes as I have read that they tie you up for a long time trying to get you to keep their product, and buy more junk from them. I emailed them and asked them to send me the return number required for return. They responded INSISTING that I had to call them or I couldn't return the product and would be charged. I immediately cancelled the card I used to make the purchase, after reading horror stories about never receiving refunds, they...
Complaint comments Comments Complaint country United States Complaint category Cosmetics

DermaWand - Unethical marketing / sales practices

Posted: 2014-04-16 by    hsol
Complaint Rating:  100 % with 11 votes
ORDER# 783933 Apr 16, 2014. I ACCEPTED the offer to a ONE PAY made by DermaWand with a PROMISE of $20 off the price. Upon accepting and providing payment, I was taken to an online screen that ALREADY ACCEPTED the payment WITHOUT permitting me to review the cost. I was charged at and the regular rate with a REQUIREMENT to call a 1-800 number in order to receive the discount. This call required me to pay and additional sum in order to get the $20 back, as well as sign up for an ongoing purchase of their produce. The discount was NOT given, as I did not agree to this secondary requirement. I refused...
Complaint comments Comments Complaint country Canada Complaint category Beauty & Day Spas

DermaWand - Florida, Jupiter - Facial Improvements

Posted: 2014-03-21 by    LoveDermawand
Complaint Rating:  79 % with 14 votes
Dermawand is FANTASTIC!
Painless, safe, easy to use, affordable, private, successful.
The truth is that it WORKS!
It does make you look younger when you use it properly.
IT DOES NOT BURN!
Its tingles and emits radio waves. Its a nice feeling actually.
Try it you will love it.
Debbie....
Complaint comments Comments Complaint country United States, Florida, Jupiter Complaint category Cosmetics

DermaWand - DECEPTIVE

Posted: 2013-08-16 by    ShadyBoots
Complaint Rating:  93 % with 14 votes
Do not order - I am still having trouble returning the lotions they "auto" ship and bill., eve after "Cancelling". SHADY!!!...
Complaint comments Comments Complaint country United States Complaint category Cosmetics

DermaWand - Georgia, Greensboro - Took my money

Posted: 2013-02-14 by    TLynnSmith
Complaint Rating:  100 % with 11 votes
IF IT IS TO GOOD TO BE TRUE IT IS. Derma Wand Stole My Money they were they not authorized to take money out of my account. I spoke to a Brinan ext #292 and they say they did not receive my fax or the products back. I DO NOT HAVE THE PRODUCT. Do not not not buy this product....
Complaint comments Comments Complaint country United States, Georgia, Greensboro Complaint category Cosmetics

DermaWand - Never recieved product

Posted: 2013-01-19 by    kakycoop
Complaint Rating:  100 % with 6 votes
Do not order this product!!! They will take your money and you never recieve the product. When you call they will give you a series of tracking numbers, none which are real. In the end they say it the customers responsibility to see why the post office didnt deliver it and you cant cancel the order unless the post office gives you a claim number. Really...they are just taking your money!...
Complaint comments Comments Complaint country United States Complaint category Cosmetics

DermaWand - California, El Cajon - Dangerous

Posted:    Abby S.
Complaint Rating:  83 % with 537 votes
I purched the DERMAWAND from an infomercial on TV. This product is a Spa Treatment at home. DO NOT BUY THIS PRODUCT. It burned my face - still burned now after 6 weeks! I only used it 3 times at the lowest setting - it stings badly and after 3 weeks have not received my refund. BTW - I am never again buying anything from infomercials because every time I have called they put huge pressure for you to buy more with inticing offers....
Complaint comments Comments Complaint country United States, California, El Cajon Complaint category Health & Beauty

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