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Chase Credit Cards Complaints

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Chase Credit Cards - California

Posted: 2009-07-23 by   Christa S Fraser
Credit card account closed without notice
Complaint Rating:  100 % with 4 votes
I have been trying very hard to bring down the balances on my credit cards and had done very well with reducing the balance on my Chase card in particular, which was a Washington Mutual card to begin with. In fact, I had gotten the balance down to 1/3d of what I owed and felt great about this....
Comments United States Credit Cards

Chase Credit Cards

Posted: 2009-07-16 by   ADParker
poor business practices
Complaint Rating:  100 % with 5 votes
I paid off one Chase card that I had had since it was a Washington Mutual. Everything was okay for another billing cycle, in which I paid the balance in full again. The next month, I tried to charge $3.41 on a card with $3000.00 credit limit and the transaction declined. I called Chase Card...
Comments United States Credit Cards

Chase Credit Cards

Posted: 2009-02-18 by   Victor
Scam charges
Complaint Rating:  100 % with 3 votes
In January 2009, Chase Credit Card sent me balance transfer checks so I could use my credit limit of up to $12, 500 at a fixed rate of 7.99% until balance paid off. I have a spotless credit history and have been a good customer of chase for at least 10 years. At the time the account had a $0...
Comments United States Banks

Chase Credit Cards

Posted: 2009-04-10 by   Charlotte, NC
Payment Amount
Complaint Rating:  0 % with 0 votes
I am trying to find the name a high level manager for Chase Customer Support. I talked to a rep in Feb and setup direct debit payments for my card at an agreed upon amount. Now - 2 months later I am getting harrassing calls from their customer support saying that is not enough money and the...
Comments United States Credit Cards

Chase Credit Cards

Posted: 2010-02-16 by   tiredof CHASE
Interest rate gouging
Complaint Rating:  100 % with 1 votes
Chase is a terrible company to deal with. I have had my account for a few years, always made payments on time. Missed one payment by a day ( I was in the labor ward with my wife!) and I got hit with 29.99% interest. I was told to make a few payments on time and my account would return to 'good...
Comments United States Credit Cards

Chase Credit Cards - Colorado, Denver

Posted: 2009-11-18 by   CharlieBrown12
Changed Fixed to Variable APR
Complaint Rating:  100 % with 1 votes
Been banking with Chase for years with no problems. Today they changed my fixed rate credit card to variable rate. I opted to reject the changes and they closed my account on the spot. I've got a spotless credit history across the board. The representative said all of their credit card...
Comments United States Credit Cards

Chase Credit Cards

Posted: 2009-10-23 by   crazy hillbilly woman
they are cheats & liars
Complaint Rating:  100 % with 1 votes
You are wasting your breath talking to these ppl. Everything they have told me was a lie, they do not do anything they say they will. I think they're trying to cause us to default so they can get more of our tax money. These are the worst crooks I have ever encountered! We as a country...
Comments United States Credit Cards

Chase Credit Cards - Illinois, Palatine

Posted: 2009-08-31 by   Jennifer Frazier
interest rate hike
Complaint Rating:  100 % with 2 votes
Got my last bill and saw a significant increase in my monthly payment amount. Upon looking even closer, saw that my interest rate had gone up 12% points. Called to find out why. Was told I had defaulted. I had made my payments and said so. Was told I had made August's payment late. Checked...
Comments United States Credit Cards

Chase Credit Cards - Alabama

Posted: 2010-03-09 by   ChaseCreditCards
interest and tactics
Complaint Rating:  100 % with 1 votes
They reduced 2 limits and closed a chase card of a bankrupt closed business CircuitCity. 3 letters all sent on the same day. The same day i politely requested a simple interest rate consideration is the day these three notices were issued. Was this a coincidence or dirty tactics? Chase Bank...
Comments United States Business & Finances

Chase Credit Cards

Posted: 2009-07-25 by   Dave Miller
Chase Screws Their Customers and HORRIBLE Customer Service
Complaint Rating:  100 % with 4 votes
Today I got my bill from Chase and noticed the APR increased from 9.24% to 16.24%. I have never defaulted, I always pay more than the minimum, and I have not made a purchase (besides a tank of gas) in over a year. I called to find out why and the rep said Chase sent a letter in May (which I...
Comments United States Credit Cards

Chase Credit Cards - California

Posted: 2009-07-11 by   Joel Klingg
usury
Complaint Rating:  0 % with 0 votes
I have been a Chase card holder for 20 years. On a payment to pay the entire balance of $325 I was charged a $39 late fee and Interst of $6.50 for paying 48 hours late. On a other card I had a balance of 1325 and I paid my Zero percent rate increased to 15% and charged $39 and $15.75 in interest...
Comments United States Other

Chase Credit Cards - California

Posted: 2009-05-25 by   Dr. Gooskens
Unwarranted shutdowns
Complaint Rating:  100 % with 2 votes
My Chase credit card was shut down, unexpectedly and for unwarranted reasons, for the third time. This practice is unacceptable.
Among other hardships (the need to reschedule all recurring payments, payments of late fees, finding and using alternate funding while abroad, loss of rewards)...
Comments United States Credit Cards

Chase Credit Cards

Posted: 2009-05-05 by   dave s
Bad Service
Complaint Rating:  100 % with 1 votes
BOTTOM LINE: DON'T DO BUSINESS WITH CHASE UNLESS OF COURSE YOU ARE A MINDLESS IDIOT WHO FEELS BANKS ARE DOING YOU A FAVOR BECAUSE THEY ARE NICE PEOPLE.

I have called for months trying to get the correct address on my statements. Customer service is rude, unhelpful and not...
Comments United States Credit Cards

Chase Credit Cards - Hawaii

Posted: 2009-02-22 by   Michelle in Hawaii
Unauthorized and fradulent charges from Chase employees.
Complaint Rating:  0 % with 0 votes
If anyone can tell me how I could have gotten unauthorized charges from anyone other than an employee from Chase please enlighten me because I have been going over it again and again trying to figure this out.

My story:

I opened a credit card with Chase because...
Comments United States Credit Cards

Chase Credit Cards

Posted: 2008-08-15 by ChaseLied  [send email]
Error on Bill
Complaint Rating:  100 % with 2 votes
I have had a promotional billing rate for two years and I have closely monitored the date when my promotional period ends, with the intention to pay the full balance before the promotional no-interest term expires. The expiration date for the promotional period has been 9/29/08 for nearly two...
Comments United States Banks

Chase Credit Cards - California, Paradise

Posted: 2007-12-01 by Vickie Groh  [send email]
Unauthorized charges
Complaint Rating:  0 % with 0 votes
EF Tours put $7,770. on my Chase credit card for airline tickets when they said they were changing the tickets. Chase refused to make it right. Do not believe any credit cards that tell you they honor an unauthorized charge. Chase personal were extremely rude, each one I spoke with....
Comments United States Unauthorized Charges

Chase Credit Cards

Posted: 2007-10-05 by Michael B.  [send email]
Closed my credit card account without notifying me
Complaint Rating:  0 % with 0 votes
Chase Credit Cards
www.chase.com

Sometime in July, 2007, Chase made a mistake in closing my credit card account without notifying me. I sent in a payment of about $500 towards a balance of about $1200. I discovered that the card didn't work when it was getting rejected...
Comments United States Banks
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