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Capital One Auto Finance Complaints

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Capital One Auto Finance - Texas, Plano

Posted: 2007-12-19 by Jonathan I Mitchell  [send email]
Scam and cheating!
Complaint Rating:  97 % with 34 votes
Since the onset of my Capital One Auto Loan (March 2005) I have made monthly payments ($587.23) on time, never late. Actually, I’ve always paid at least 2-3 week prior to the scheduled due date. On 8/27/07, I made the 9/22/07 payment. Then, on 9/25/07, I decided to make an...
Comments United States Cars, Parts & Vehicles

Capital One Auto Finance

Posted: 2007-05-08 by Susan Hawes  [send email]
Ruined my credit
Complaint Rating:  100 % with 10 votes
I transfered my car loan to Capital One Auto Finance in November of last year. I paid my payment on time every month. I have not been late with a car payment ever! Suddenly, I get a notice on my credit report that I am 90 days past due. Then another one saying I am 60 days past due and lastly...
Comments United States Loans

Capital One Auto Finance

Posted: 2008-12-06 by   Alexander
Terrible experience
Complaint Rating:  100 % with 3 votes
I hope I read all these reports before I applied or Capital One Auto Loan...

Here's the Story...

3 weeks ago I traded in my rare car for a newer car... long story short, I had a preapproved loan with the amount on the blank check provided. After 1 1/2 weeks...
Comments United States Cars, Parts & Vehicles

Capital One Auto Finance

Posted: 2008-05-09 by Hudson  [send email]
They call me several times a day
Complaint Rating:  89 % with 9 votes
It's either Capital One Auto or Chase Auto. Out of about 100 calls one person told me and I'm not to sure which they said.

They call me several times a day, treat me with no respect. Don't answer my questions. They ask for someone I've never heard of before....
Comments United States Auto Insurance & Loan

Capital One Auto Finance

Posted: 2009-05-05 by   Kim
Trying to negotiate a Payoff
Complaint Rating:  75 % with 4 votes
I finance my car with Capital One Auto finance 3 years ago. My monthly payments are $432.00 and I currently have a balance on the loan of $7200.00. I lost my job a while ago and my unemployment has run out. I sent Capital One a buy out offer of $4500.00 thinking that they would counter offer...
Comments United States Auto Insurance & Loan

Capital One Auto Finance - Texas, Plano

Posted: 2007-12-26 by Daniel  [send email]
Rip off!
Complaint Rating:  100 % with 6 votes
My husband purchased a 2005 Chevy Silverado in the fall of 2004 with an auto loan from out then bank Hibernia National Bank. In December of the following year Hibernia sent out 'skip a payment' coupons to all customers who were in good standing. Basically it was a break from your car...
Comments United States Cars, Parts & Vehicles

Capital One Auto Finance

Posted: 2009-04-17 by   Yoredness
Relentless Call Center on day of husbands funeral
Complaint Rating:  100 % with 2 votes
While my husband lay dying, Capital One took 2 payments rather than 1 out of my account and would not return it... they caused my account to be 600.00 over drawn!!!

And the day of the funeral they hounded me for money after I said he was DEAD and it was the day of the funeral......
Comments United States Unauthorized Charges

Capital One Auto Finance

Posted: 2008-09-30 by Andrew  [send email]
Money stealing company
Complaint Rating:  67 % with 6 votes
This company needs to go out of business!! We hit a deer with or vehicle that is financed through them. Our insurance company made the check out to them and us. Their policy of course. They will not endorse the check and send it back so we can fix it anywhere we want. Their customer service...
Comments United States Unauthorized Charges

Capital One Auto Finance - New Mexico

Posted: 2009-11-02 by   Righttoprivacy
Hired a Repo Company that acts like an private investigator
Complaint Rating:  0 % with 0 votes
Capital One hired a company called Camping Companies, Inc to steal my car. This company acts like a investigation company. They went to my grandparents home to indirectly harrass me. I have contacted my attorney general because we have constitutional rights to fight these thugs. CCI Investigations...
Comments United States Car Driving Schools

Capital One Auto Finance - Nebraska

Posted: 2009-10-16 by   C Taulbee
poor business ethics
Complaint Rating:  0 % with 0 votes
We have doing what ever they expect for payments. We made our payments on time. They were not documented as on time. Every time we made payment arrangements with them, they did not document so that the next collector would know what they had previoiusly done. We get several calls every day by...
Comments United States Loans
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