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Blue World Pools Complaints & Reviews

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Blue World Pools - Beware

Posted: 2014-07-16 by    lgrsmith
Complaint Rating:  100 % with 2 votes
We signed a contract for a pool, which they changed the terms of too many times to count. We decided to cancel after reading various complaints about the company and also finding out that we couldn't insure the pool without a fence, which we could not afford at the time. When I call to cancel on the 2nd day, I am told that Kevin Fisher is only authorized to cancel my contract and he's not at his desk. 2 days later, he returns my call. By this time, we are outside of the 3 day window. I also find out at this point that I would have needed to cancel in writing within the 3 days. Since it's...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Blue World Pools - Poor customer service

Posted: 2014-05-08 by    KAYSHA H.
Complaint Rating:  100 % with 1 votes
I called the company to inquire about an above ground pool that they were advertising and they took my info and set up an appointment to come out to my home. They asked me who was on the title to my home and I advised them I was the only one and that I got the home before I was married. They wanted my husband’s name even though I told them that he works out of town most of the time and I home maybe 10% of the year.
At the appointment, a man name Billy Williams came to my
home and asked where was my husband. I told him he was not there, but he may talk to me because I am the sole...
Complaint comments Comments Complaint country United States Complaint category Pool & Bath Services

Blue World Pools - NOT A COMPLAINT !!!!

Posted: 2013-05-21 by    labrat28645
Complaint Rating:  67 % with 3 votes
I dont' have a complaint, They treated us very fairly. On May 10th 2013 We had the representative come to our home, and we did actually sign the contract for a pool. Later on that same evening we decided we may have jumped the gun and made an expensive hasty decision. So I immediately called the representative and let him know of our decison to cancel the contract. I then proceeded the next morning to send the written request (just as it was stated on the contract to do) to the company in Nevada via certified mail. The $500 deposit was posted on my credit card on May 10th 2013, and the refund...
Complaint comments Comments Complaint country United States Complaint category Pool & Bath Services

Blue World Pools - Customer Service

Posted: 2013-05-09 by    sadcustomer#
Complaint Rating:  0 % with 0 votes
I call Blue World Pools to check about things that I need to do to my pool water and I am transferred to Jim Harris. I try to be nice since I have had extreme problems with my Blue World Pool. Jim Harris was very rude to me! I didn't get much help at all from Jim Harris except to be belittled by him and to be told that I need to get a complete water sample done and he will TRY to help me. TRY to help me?? I was just told by the finance dept that even if I pay my pool off, that I will still receive their help with my pool for as long as I own it!!! Jim Harris owes me an apology! I have to pay...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Blue World Pools - Texas - Praise for my pool

Posted: 2013-04-17 by    Kim Massey
Complaint Rating:  0 % with 0 votes
I have been very pleased with my pool since it was placed and put up in my yard. I have thoroughly enjoyed relaxing in it in the summer time. My friends and family have also enjoyed coming over to swim. I found the workers to be very knowledgeable and helpful and did an excellent job. Thank you Blue World pools for the great price and look forward to swimming this summer if the weather cooperates. Thanks again Kim...
Complaint comments Comments Complaint country United States, Texas Complaint category Other

Blue World Pools - Kentucky, Louisville - COMPANY COOPERATION

Posted: 2012-11-02 by    Jim Wise, Blackjudge
Complaint Rating:  0 % with 0 votes
FROM THE VERY BEGINNING I WAS IMPRESSED WITH THIS COMPANY, 'BLUE WORLD POOLS"
THE COMPANY REP WAS ON TIME, COURTEOUS AND JUST DOWNRIGHT FRIENDLY.
A LONG DISCUSSION ENSUED AND AN AGREEMENT WAS MADE FOR THE INSTALLATION OF OUR POOL.
THE INSTALLERS WERE JUST AS FRIENDLY, COURTEOUS AND HELPFUL AS THE REP.
THE POOL WAS INSTALLED IN OEN DAY AND ALL EXPLINATIONS AND INSTRUCTIONS WERE GIVEN ON HOW TO BEST MAINTAIN AND DISPLAY THE POOL.
ALL DEALINGS WITH "BLUE WORLD POOLS WERE OUTSTANDING.
WHAT A GREAT SUMMER THIS POOL MADE FOR MY GRANDKIDS....
Complaint comments Comments Complaint country United States, Kentucky, Louisville Complaint category Products & Services

Blue World Pools - Tennessee, Puryear - Not a complaint

Posted: 2012-10-19 by    tiredofevry1
Complaint Rating:  0 % with 0 votes
I don't really have anything to complain about. Our experience with Blue World Pools has been a mostly positive one. They had someone come to the house to explain how everything works and make the sale. While I was initially thrown by the high price, the longer I've had the pool and use the filter pump, the more I see the value. With the exception of a couple tweaks here and there, I only have to put in a large bottle of Clorox to keep everything running smooth. The installers were very quick with the job and did great on making my clean up part easy. My husband was able to build a deck...
Complaint comments Comments Complaint country United States, Tennessee, Puryear Complaint category Pool & Bath Services

Blue World Pools - Virginia - Great customer service

Posted: 2012-10-18 by    monicaproffitt
Complaint Rating:  0 % with 0 votes
i dont have any complaints about this company, everything was very smooth financing, installation and we even had to call back after installation with a problem we needed them to check they were very prompt got someone out in just a couple of days and resolved the issue. Everytime that i call with a question or issue they have always helped me. I would recommend blue world pools to anyone who is looking to have a pool installed it is a great investment and i love that it brings your family together every one loves to get together and swim....
Complaint comments Comments Complaint country United States, Virginia Complaint category Pool & Bath Services

Blue World Pools - North Carolina - Oustanding Pools

Posted: 2012-10-09 by    UNSGunr
Complaint Rating:  0 % with 0 votes
I AM A VERY SATIFIED CUSTOMER. THE SALES PERSON WAS AMAZING AND FOLLOWED THRU WITH EVERTHING THAT WAS PROMISED. THE INSTALLATION WAS GREAT AND THE INSTALLER DID A GREAT JOB. I WOULD RECOMMEND THEM TO ANYONE. ....
Complaint comments Comments Complaint country United States, North Carolina Complaint category Home & Garden

Blue World Pools - satisfied customer

Posted: 2012-10-09 by    johndkns
Complaint Rating:  0 % with 0 votes
We contatced Blue World Pools from the ad we seen on televison. The sales associate was very helpful and informative about the product. They set up a time to install the pool. The installer was professional, personable, and helpful when I had a question. We had enjoyed our pool and was impressed and satisfied more than we imagined! Anytime I had a question the staff at Blue World Pools was there to talk me through it. I will reconmend them to anybody that is interested in purchasing a pool that looks better and you have the customer service that you know will be there if you have a issue....
Complaint comments Comments Complaint country United States Complaint category Entertainment

Blue World Pools - Texas - pool

Posted: 2012-10-02 by    NEWeems
Complaint Rating:  0 % with 0 votes
I love our new pool! From the time the installers came (who were great) to the time it was all finished. It was a wonderful experience. Our family and friends come over and enjoy our new pool all the time. Anytime I've had any questions they have always made time for me and have been so kind and polite in doing so. They have made it a joy to be a pool owner again. Thank you....
Complaint comments Comments Complaint country United States, Texas Complaint category Entertainment

Blue World Pools - Ohio, Zanesville - Comment

Posted: 2012-10-01 by    KimmSue
Complaint Rating:  0 % with 0 votes
Purchased a swimming pool this summer season for my daughter and would like to commend Blue World on an outstanding job of setting up the pool and providing us with instructions on proper use of the pool. We enjoyed the pool as well as all of the family and our friends. We hope to have many many years of fun and never have to leave the comfort of our home....
Complaint comments Comments Complaint country United States, Ohio, Zanesville Complaint category Other

Blue World Pools - Oklahoma, Pryor - BLUE WORLD POOLS

Posted: 2012-09-26 by    MARSHA A
Complaint Rating:  0 % with 0 votes
The ordering dept was friendly to us
The insulation dept worked with our busy work schedule to arrange a special day to put our pool in
The guys that installed our pool where Awesome they where very professional and cleaned up after them self .
WE LOVE OUR BLUE WORLD POOL
THANK YOU
MARSHA ANDERSON...
Complaint comments Comments Complaint country United States, Oklahoma, Pryor Complaint category Pool & Bath Services

Blue World Pools - Georgia - Positive

Posted: 2012-09-19 by    Randy Woodcum
Complaint Rating:  0 % with 2 votes
I purchased a above ground 18 foot pool from Blue World Pools 3 years ago and have been very pleased with the purchase. I've hosted 3 4th of July parties and all my guest were very pleased with the pool. The water was and continue to stay crystal clear. The pool is easy to maintain, all I have to do is pour a gallon of bleach in the pool once a week during peak season and then a gallon once a month during off season months. No shock treatment required and other chemicals. if you're interested in buying a pool in the future, I highly recommend you to contact Blue World Pools before buying...
Complaint comments Comments Complaint country United States, Georgia Complaint category Pool & Bath Services

Blue World Pools - Texas, San Antonio - Terrible Finance Dept. Customer Service

Posted: 2012-09-07 by    S. Castro
Complaint Rating:  100 % with 1 votes
I financed a pool through Blue World Pools in 2010. My complaint is specifically against Blue World Pools Finance Dept. (770-951-1831, ext 9 - Eugene Johnson and Kathleen, dept. manager). Eugene Johnson, who I dealt with primary until I stated I would not deal with him again, is very rude and unprofessional; he definitely isn't customer service oriented and give Blue's a bad name. I could only hope the owner will read this. I was refinancing my home in Aug 2012 and due to Eugene's lack of concern, time management and sense of urgency because he felt it wasn't his "problem",...
Complaint comments Comments Complaint country United States, Texas, San Antonio Complaint category Pool & Bath Services

Blue World Pools - Texas, Houston - Pool & Service

Posted: 2012-08-30 by    Jesie01
Complaint Rating:  0 % with 0 votes
WE HAVE HAD OUR POOL OVER A YEAR ALREADY AND I MUST SAY THAT OUR EXPERIENCE WITH BLUE WORLD POOLS HAS BEEN WONDERFUL, FROM THE SALES PERSON WHO CAME OUT TO OUR HOME TO THE INSTALLERS TO THEIR CUSTOMER SERVICE REP. THEY ARE ALL WONDERFUL AND EASY TO DEAL WITH. THE FILTER SYSTEM THAT THEY HAVE IS ALSO GREAT, IT IS EASY TO USE AND NO HARSH CHEMICALS PLUS THE WATER IS SOFT, WE GET SO MUCH USE OUT OF THE POOL AND REALLY ENJOY IT VERY MUCH THIS WAS A GREAT INVESTMENT FOR OUR HOME.
THANK YOU, JESSICA GARZA...
Complaint comments Comments Complaint country United States, Texas, Houston Complaint category Pool & Bath Services

Blue World Pools - Compliment

Posted: 2012-08-26 by    Scott Altman
Complaint Rating:  0 % with 0 votes
This is actually a compliment more than a complaint about the fantastic customer service and follow-up care we received from Blue World Pools and how happy my family and I are with our purchase.
Yes, the initial cost seemed staggering but the salesman worked with us to get a very affordable price for our above ground pool. The installer showed up on time and finished on schedule with little to no damage to our yard. The installation staff was very professional and ensure that we knew how to care for our pool before they left our home.
There were ZERO surprises with the financing and...
Complaint comments Comments Complaint country United States Complaint category Equipment Leasing & Financing

Blue World Pools - Texas, Houston - 24

Posted: 2012-08-19 by    Jesie01
Complaint Rating:  0 % with 1 votes
WE HAVE HAD OUR POOL OVER A YEAR ALREADY AND I MUST SAY THAT OUR EXPERIENCE WITH BLUE WORLD POOLS HAS BEEN WONDERFUL, FROM THE SALES PERSON WHO CAME OUT TO OUR HOME TO THE INSTALLERS TO THEIR CUSTOMER SERVICE REP. THEY ARE ALL WONDERFUL AND EASY TO DEAL WITH. THE FILTER SYSTEM THAT THEY HAVE IS ALSO GREAT, IT IS EASY TO USE AND NO HARSH CHEMICALS PLUS THE WATER IS SOFT, WE GET SO MUCH USE OUT OF THE POOL AND REALLY ENJOY IT VERY MUCH THIS WAS A GREAT INVESTMENT FOR OUR HOME.

THANK YOU, JESSICA GARZA...
Complaint comments Comments Complaint country United States, Texas, Houston Complaint category Pool & Bath Services

Blue World Pools - Arkansas - inferior product

Posted: 2012-08-18 by    sestep
Complaint Rating:  0 % with 0 votes
We have just finished replacing the liner for the second time in our blue world pool. We purchased a 15, 000 pool, upgraded, in 2006. This company put down sand for the foundation. It is 1/2 inch to 2 inches in different places. There are rocks and debris coming up through the liner.It looks like a desert with potholes.
The heavy gauge metal installed is "tin" and it is rusting in several places.The chemical free pool has cost an average of 1000.00 per year.
This company will put a lien on your property without your consent. I contacted the Attorney General and Blue World...
Complaint comments Comments Complaint country United States, Arkansas Complaint category Contractors

Blue World Pools - No complaint ! Love my pool!

Posted: 2012-08-17 by    JWMills
Complaint Rating:  0 % with 0 votes
Walnut, MS.This is our second summer with our Blue World Pool. WE ABSOLUTELY LOVE IT! It has been the easiest maintained pool I have ever owned! Instalation was quick and efficient! We purchase the ionization filter with our pool. I highly recommend this system. There isnt any chlorine to worry about. No strong chlorines smells or expense to deal with. The finance department was easy ans very helpful, and payments are very reasonable for the quality of pool that we purchase! Anytime I have had any questions BWP has been friendly and very helpfu! I would recommend Blue World Pools to anyone! to anyone!...
Complaint comments Comments Complaint country United States Complaint category Other

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