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BBG Communications Complaints

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BBG Communications

Posted: 2008-06-17 by Normand Armstrong  [send email]
Enormous charges
Complaint Rating:  100 % with 4 votes
I try to call my wife's mobile from Singapore, she was in Sydney. She never pickup the call. But when I came back to Sydney and saw my credit card statement there was A$20 charge on it from BBG communication - London. Even the date of transaction is wrong on it. Not sure who to talk about...
Comments United States Telecommunications

BBG Communications - California, San Diego

Posted: 2008-05-14 by Random  [send email]
Terrible company!
Complaint Rating:  100 % with 5 votes
On April 30, 2008, I made a phone call from from Schipol Airport to Amsterdam. I was charged $15.46 for the phone call. I called the company, BBG Communications, San Diego, CA 92101 to file a complaint about the call. They told me that I needed to have checked the rates first. I told them I...
Comments United States Telecommunications

BBG Communications

Posted: 2008-10-16 by shaun  [send email]
unathourized charge
Complaint Rating:  100 % with 5 votes
I'm U.S. Navy and recently made a pay phone call while in port in the western pacific islands. The pay phone would only accept a credit card and gave no rates or company name at all. I took a $30 charge for a 15 min call and wrote it off as 'should have known better'. However,...
Comments United States Telecommunications

BBG Communications - Western Australia

Posted: 2009-01-16 by   miriam lamont
Credit Card charges
Complaint Rating:  100 % with 2 votes
This is a follow up of a complaint I posted about 3 months ago on a BBG Communications scam. I am pleased to inform everyone who has had similar problems with them that I have been successful in obtaining full refund of AUD$176. Go directly to you bank as I did, submit a dispute form, outling...
Comments Australia Unauthorized Charges

BBG Communications - Queensland, Buderim

Posted: 2008-11-04 by Melissa White  [send email]
outrageous charges
Complaint Rating:  0 % with 0 votes
Spent 5 mins max taling to my husband (singapore to Australia) as my Australian phone company SOUL had cut off my mobile phone at $300 after asking me for a $500 deposit before I went overseas. So, I had to use a credit card in a phone booth at Singapore Airport. NO phone charge fee structure...
Comments Australia Telecommunications

BBG Communications

Posted: 2009-08-23 by   Soldier Sully in Iraq
Better Business Bureau
Complaint Rating:  0 % with 0 votes
Robbed by BBG as well. On my way to the combat zone in Iraq from Ft. Hood, TX with a brief layover in Liepzig, Germany. While in Liepzig, the only phones available were the ones in the "secure zone" of the terminal meant for US Soldiers traveling to/from either Iraq or Afghanistan....
Comments Germany Unauthorized Charges

BBG Communications

Posted: 2009-01-15 by   Sam
Unauthorized billing
Complaint Rating:  100 % with 4 votes
I recently traveled to Canada from Texas and my story is exactly the same as everybody else's here. I very briefly used the payphone at the airport in Toronto to call home and tell my parents that my flight was delayed. Most people said that there wasn't any price on the phone but...
Comments United States Unauthorized Charges

BBG Communications

Posted: 2008-09-03 by AARON  [send email]
Beware
Complaint Rating:  100 % with 2 votes
I also called my family in China on 31 AUG from Changi Airport, Singapore. I did not buy the phone card thinking that that might be expensive as I might not have used up all the credits in the phone card. So preferred to use my Gold Visa Card. Just checked the account and to my surprise the...
Comments United States Telecommunications

BBG Communications

Posted: 2008-09-01 by Shelley  [send email]
Using the phone can leave you broke
Complaint Rating:  100 % with 1 votes
I can't believe how many people BBG Communications has RIPPED OFF!!!

I made a call from KL Airport to China on 29/7/08, admittedly to a mobile number but I wasn't on the phone for very long. I have now found 2 charges to my credit card, 1 for $51.43 and another for $51.46....
Comments United States Telecommunications

BBG Communications

Posted: 2008-08-29 by Ysc  [send email]
Charge ridiculous money on a local call
Complaint Rating:  100 % with 1 votes
I made a phone call to Durham (919 682 3XX0) at Los Angles airport on Aug 21st 2008 when I do transfer to Durham. I used my credit card to pay the cost of phone call on a pay phone located near McDonald, close to Boarding Gate 54.

I dialed the number first, and I was told that...
Comments United States Telecommunications

BBG Communications - California, San Diego

Posted: 2010-08-03 by   bill warc
Overcharge/ charge for no service performed
Complaint Rating:  0 % with 0 votes
Calling from Marriott London Heathrow. They use this 3rd party vendor to allow credit card charges.

charges show up on bank statement from VAL FEE (validation fee) then later as enormous fee for unperformed connection of service in amount of UDS $50.25. I understand they will...
Comments United States Mobile & Cell Phones

BBG Communications

Posted: 2010-07-23 by   mmm19
Ripped off
Complaint Rating:  0 % with 0 votes
BBG Communications are an absolute disgrace. Trapped within departures at Marseilles airport, France I made a 2 minute phone call to a UK landline with my credit card from the one and only payphone (my mobile was broken at the time) to advise the person collecting me from my destination airport...
Comments United Kingdom Telecommunications

BBG Communications

Posted: 2010-04-29 by   Thomas
Wrong charges
Complaint Rating:  0 % with 0 votes
I made one phone call from the airport in Bali, Indonesia to Sydney, Australia. An operator told me that my VISA debit card would not work and so used my credit card instead, now I have charges on both, I emailed then to get it corrected and now they have put other charges on my credit card...
Comments United States Telecommunications

BBG Communications

Posted: 2010-02-12 by   TatianaT
overcharge
Complaint Rating:  0 % with 0 votes
I have been charged AUD 77, 00 for a 2/3 minutes call in a payphone in Paris to a french mobile number. Thats abusive....
Comments France Telecommunications

BBG Communications

Posted: 2009-02-09 by   Charlie
Overcharged phone bill
Complaint Rating:  100 % with 1 votes
I was in Cozumel Mex. and at the Park Royal Resort. I had to make 2 phone calls to place orders for a business in the states. Followed direction on hotel phone for use of credit card to make phone calls. I made the two phone calls each lasting 3 minutes each. I was contacted by credit dard company...
Comments United States Telecommunications

BBG Communications - California, San Diego

Posted: 2009-02-04 by   Richard
Unsolicited phone calls
Complaint Rating:  0 % with 0 votes
I made 3 credit card calls from the Caymans while on a business trip and was charged more than $300.00. I work in the tourism business and do not see how this company can have the necessary local license to operate while charging the fraudulent rates. There must be a local making a tremendous...
Comments United States Unsolicited Phone Calls

BBG Communications

Posted: 2008-10-06 by Billy Toton  [send email]
Terrible experience
Complaint Rating:  0 % with 0 votes
Just spoke for about 3 minutes at Singapore Airport at the booth phone to Melbourne, Australia.. My God, it had cosed me Australian $ 39.50 for this. This is atrocious as one gets to know about this only after checking the credit card acc. and people get exploited. Singapore airport being one...
Comments United States Products & Services

BBG Communications - Western Australia, Perth

Posted: 2008-09-22 by Arz  [send email]
Stolen money
Complaint Rating:  100 % with 3 votes
in june i went to london for three months while over there i used a pay phone in brighton once to call australia and i used the internet at the train and airport a couple of times so im not certain when this happenned but i have been back in australia for about a month now and some one called...
Comments Australia Telecommunications

BBG Communications - California, San Ysidro

Posted: 2008-08-18 by mapatto  [send email]
Credit card phone charges
Complaint Rating:  100 % with 1 votes
We were recently caught out by a missed flight in Stockholm and had to call to Australia and USA to resolve the flight problems.
We didnt have any local currency to call with and the only option was to use the Credit card, the other option on the phone in the airport. (No indication...
Comments United States Telecommunications

BBG Communications

Posted: 2008-07-04 by Roger Eckhardstein  [send email]
It's a rip off - don't use
Complaint Rating:  100 % with 2 votes
I was in France the other day and used my credit card to make a phone call. Was connected to a BBG operator and then "transferred" to my call, which was disconnected. I then check my bank statement and was charged $40US dollars for a phone call I never got to complete...on top of it...
Comments United States Telecommunications
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