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I have had a problem with my BB&T account since December 2011 and I have been unable to get anyone to correct this for me. In September I requested your Business Online ACH/Wire Service be added to our account. After we reviewed the service, we determined we did not need it and cancelled it...

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I wanted to check my BB&T account and could not because I needed to set the security questions. None of the questions pertained to me and my life. I called customer service and was told that I would not be able to use the on-line banking with out answering those questions...questions that I...

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I'll make this short and sweet. I don't have perfect credit, when I was younger I made a few mistakes, most of which I have resolved, I still have a few things in Chexsystems. So, I was looking into getting a pre-paid visa card or some type of pre-pay or second chance account. Someone...

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So we accidently write a truck payment on the business account checking and it bounces. 7 days later after the error, we put a stop payment on it so we don't incur double NSF fees and re-right the check on our personal account. For whatever reason, it does not clear. We bring cash to fix...

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Warning if you go online to check account balance and use no other service and are being charged a BB&T online banking fee. It is wrong they are charging you for Quicken and the bill pay service. This fee is 7.95 a month and it is stealing from someone if they don’t use the service or...

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Cash is always good...right?! Not according to BB&T! I intentionally went to Suntrust to cash my paycheck so that I could make a cash deposit at BB&T to cover bills, etc. I made the deposit on 8/29/08 at 2:05 p.m. thinking all would be fine...the deposit would be credited to my account since...

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Scheduled a payment to pay a credit card with their online banking. I download all transactions to Quicken to confirm. It confirmed the scheduled transaction.
2 days later a payment was made to the wrong company, a telecom company. The amount was substantial
I called BB&t immediately...

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My mother deposited a $1750 check in my account on 10/3/2011, being an out of state check I understand that there is a hold on it but the teller put a 10 day hold on it because I had had previous bounced "checks". The last bounced "check" I had was in August and I had made...

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Do you know how sometimes there is a $1.00 authorization that is requested when something is charged to a debit card? Well, BB&T really charges overdraft fees on the $1.00 authorization charge AND a separate overdraft fee on the remainder of the charge itself. On their website they say…...

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BBT hides the account changes on the back page of their statements where its quite easy to miss. I know this now. When I didn't, I found a $4 fee for the right to have check images provided show up unexpectedly on my statement. I called the bank. They said they could not waive it, and I...

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I am sick and tired of BB&T charging me for false fees! Flipping the debits that go into my acct from largest to smallest. Also putting thru debits before deposits when they go into the bank at the same time. Causing more fees! I just joined a class action law suit! You should to!...

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They did not credit me for my deposit! I gave the teller a deposit on Friday around noon. Here is the actual figures of what should show on my account:

Date Description Amount Balance
06/17 Counter Deposit $334.70 $666.70
06/17 Check 1128 $475.00- $191.70
06/17...

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Overdraft fees on pending items are incurred on the pending date, if funds are not available & NOT on posting date when funds are available!!! This practice seems unethical & outrageous!!!...

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MY FREE CHECKING ACCOUNT WAS JUST CONVERTED TO A BRIGHT CHECKING REQUIRING A $1500 BALANCE AND DIRECT DEPOSIT. AND IF YOU DON'T DO THESE THINGS YOU WILL BE CHARGED $5 FOR INACTIVE FEE AND $10 MAINTENANCE FEE. REALLY? HERE THE GOOD ONE, BB&T ALSO WON'T SEND A STATEMENT IF THERE IS NO...

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I paid off my vehicle March 18. It is now April 29 and I have yet to receive the title. I called to complain and find out where it is, as obviously the automated system could not answer this for me. I spoke to a real person and apparently there is a charge for speaking to a real person through...

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This is why I don't deal with banks, the only eason I ever stepped foot in this POS "bank" was because someone asked me to be on an account.They live out of town, and own rental property here.Basically I just depoist checks, so why did I get a statement saying that I owed taxes...

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BB&T is treating my loan renewal as if I were a delinquent, non-perferred customer. I signed a $67, 500 loan agreement 7 yrs ago in alabama with Colonial Bank for a 2 acre, lakefront lot in a subdivision (since then I improved the property by adding underground utilities.) The terms were a 5yr...

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I have banked with BB&T for close to 30 years if you count the time I banked with the small bank that they purchased. I even at one point worked for them, so I am very familiar with the operation. Just recently I made an error in my account (only the 2nd time in my life) that resulted in a $30.00...

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I have banked with BB&T for close to 30 years if you count the time I banked with the small bank that they purchased. I even at one point worked for them, so I am very familiar with the operation. Just recently I made an error in my account (only the 2nd time in my life) that resulted in a $30.00...

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JUST WHEN I THOUGHT BB&T FIGURED EVERY WAY THEY COULD TO GET A PENNY OUT OF THEIR CUSTOMERS, I JUST CAME UP ON A NEW WAY. MY ACCOUNT IS DRAWN ON BB&T. I GAVE MY DAUGHTER IN LAW A CHECK PAYABLE TO HER FOR $60.00. I TOLD HER TO TAKE IT TO THE BANK WITH HER ID AND GET IT CASHED.

WHEN...