Complaint Rating:

Associated Bank "misplaced" (they say by a coding error) a $400.00 cash deposit that created overdrafts to my account. That error left me stranded in the middle of the night, out of town and out of gas without the use of my debit card. It also created overdrafts on my account the next...

Complaint Rating:

I opened my statement on line and found that one item made me go about slightly negative in my account. Instead of charging me a fee for that one item, they moved transaction around to there advantage and charge me over $310 in fees in one week. I called them and they told me they would look...

Complaint Rating:

These folks are tricky! They claim 'overnight' processing, and process a load of debits and credits the same day to my account. So, my direct deposit goes in the same day as debits go in. But they charge me an NSF fee. Why?

Their explanation is that the debits were 'there'...

Complaint Rating:

My bank continues to charge me overdraft fees of $35 each time I am over drawn. While I know this is a fair practice, it seems they are being underhanded on this. I will check my balance on line, I will check my balance with the debit card, both will show I have the funds. I will withdraw the...

Complaint Rating:

Last week I had a rebate form that needed to be deposited to my bank. Being as I work right next door I knew that I would be able to deposit the check. I wrote down the deposit and went to work. I didn't have time to stop on my lunch break so I went to deposit it after work in the ATM....

Complaint Rating:

I have proof on printouts that I had a positive balance on end of closing day, plus 2 large deposits the following day. The bank charged me 2 overdraft fees $70, for taking a check cashed on the 15th, 2nd day, and putting it back to the previous day, and disregarding my cash deposit, saying...

Complaint Rating:

this bank is a bad place to do biz, was in the flood went to get my fema money out thay wodent give it to me, nex thay added nsf charges fore checks riten to pay contracters for reppair work after flood with loan money from the grater flood releef fund was told that i wood have to give them...

Complaint Rating:

Solicitation Illegal or Not?

I was shopping at Mega Foods West (Eau Claire, WI) where a gal from Associated Bank (the in store bank) approached me and persuaded me into opening a free checking account. She told me that the bank is offering free checking accounts, with no fees...

Complaint Rating:

I have been a loyal customer to this bank, however, they have changed. I have had an account with them for the last 20 years, when they were still customer friendly. They had a "courtesy" on my account to allow charges to go through, which brought me to $400 over my account limit....

Complaint Rating:

This bank is very good at ONE thing...taking their LOYAL customer's money. I have been with Associated Bank for 15 years. I opened my mail today to see that I had $630 in NSF fee's from less than $200 in charges. I find that additionally there is a "courtesy" feature on my...

Complaint Rating:

Associated is manipulating checking account debits and credits to their advantage, resulting in multiple overdraft fees. Phone calls to the branch result in the usual double talk, claims of no records of previous communications and canned rhetoric. The day after a phone call complaint, rec'd...