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Amscot Complaints & Reviews

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Amscot - There is a policy and procedure for almost anything you can imagine

Posted: 2013-01-25 by    Wioled
Complaint Rating:  100 % with 1 votes
As an employee, you can expect to be inside the “glass bubble/cage” that is the employee side of a branch location. These employees do not receive any breaks, and are not permitted to leave from behind the camera monitored glass until the end of their shift, which may be as long as 16 hours. An employee is effectively locked in behind the glass, and only a manager, which they call “leaders” has a key. Much like a prison, these employees are expected to obey an astounding array of policies, procedures, laws, and frequent testing for drugs, their background, credit rating,...
Complaint comments Comments Complaint country United States Complaint category Business & Finances

Amscot - Florida, Spring Hill - Money Orders

Posted: 2012-08-09 by    natasha orsini
Complaint Rating:  100 % with 1 votes
My husband and I bought two money orders over 2 months ago, and they were lost. We filled out the form to track them and replace them but after 50 days we did not receive them back so my husband contacted them 3 weeks ago and the person he spoke to said that one money order was still okay and that a new one will be sent to our house in a few days, and that they were still checking on the other money order. They told my husband to call back and it has been three weeks and we still have not received the money order, and he will be calling today since we have not got the money order and to see why...
Complaint comments Comments Complaint country United States, Florida, Spring Hill Complaint category Credit Cards

Amscot - Florida, Clearwater - Bill Pay Mistake

Posted: 2012-08-06 by    edc84
Complaint Rating:  100 % with 2 votes
In June 2012 we went and paid our electric bill at Amscot - as usual. In early July I came home from work with my one year old to discover we had no electric! I pulled the receipt and called the electric company only to be told my receipt number had not been applied to my account by Amscot. Unbelievable! An hour and a half later, plus gas, and everything else my significant other and I ran all over town getting Amscot to fix their mistake. We were told they would take care of the reconnect and late fees associated with their mess up. Today I got my next power bill and guess what? They didn't!...
Complaint comments Comments Complaint country United States, Florida, Clearwater Complaint category Business & Finances

Amscot - Florida, Spring Hill - Will not switch over to new card because we do not have $10

Posted: 2012-04-03 by    damian34
Complaint Rating:  0 % with 0 votes
We had to cancel our prepaid card because money was missing and to get a new card they are saying we need to have $10 to activate the card when we do not have $10, so they said they cannot do nothing about it and we are going to lose our money that was on there. This is wrong and I will never use them again....
Complaint comments Comments Complaint country United States, Florida, Spring Hill Complaint category Credit Cards

Amscot - I felt that I was robbed and could not do anything about it

Posted: 2012-03-27 by    Bamusic
Complaint Rating:  33 % with 3 votes
I went into the Amscott on Orange Blossom Trail, Orlando. My Cashier check was $2000.00. Brian the cashier refuse to give it back. I then ask Brian to give me back my check on many occasions, He refused each time. His supervisor said once we give the check they can not give us the check back. I said again give back my check and I take some place to cash it again they did give us our check. You have not cashed the check why can you give it to me. The supervisor with a negative attitude at this pointed to a sticker and said call the corporate. I and tire of you asking for your check. They took a told...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Amscot - Florida - Lied, Overcharged, and guaranteed my refund would be here and isn't

Posted: 2012-02-18 by    BRITFIT138
Complaint Rating:  100 % with 1 votes
I would to start off saying I am a married mother of two. Me and my husband went through Turbo Tax online to get an idea of what we were getting back before we went in. Then we went to Amscott with their (fastest REFUND Guarantee) and spoke to a Tax Specialist (Carlos) and everything came up the same... Except Amscot is extremely HIGH and wanted over 300 dollars for their services. They GUARANTEED it would be here 7-13 days and guess what? It is not here. And they blame the IRS. My uncle filed his with Turbo Tax and he got his refund in a week. SO WHERE IS MY GUARANTEE? They are liars. And I called...
Complaint comments Comments Complaint country United States, Florida Complaint category Tax Services

Amscot - Florida, Brandon - paying taxes with credit card

Posted: 2012-02-02 by    Therealfirstfeenix
Complaint Rating:  100 % with 1 votes
this is what i tryed to send them but their site didn't work some internal server error kept showing up:

im very upset, with amscot. you guys tryed to rip me off. we did our taxes a few days ago. when we went to pay with the credit card. it was denied... tryed several times. starting to get upset here. called the bank to see why the heck it was denied. comes to find out. your stupid asses is trying the transaction as cash advance.

thank you amscot for trying to screw me over and give me high interest charges. why don't you charge the damm card has credit...
Complaint comments Comments Complaint country United States, Florida, Brandon Complaint category Unauthorized Charges

Amscot - Florida - Putting money on prepaid card

Posted:    CarolineM
Complaint Rating:  67 % with 3 votes
I obtained a prepaid credit card because if emergencies come up they are needed. What I went through making a deposit to the card was complete hell. They questioned every use and today I had to show bank statements and legal documents/trust documents and paperwork showing I had a death in the family to prove why I had money in my bank account. It was very insulting. I had my driver's license, my card, my pay stub and even after looking at the trust paperwork and legal documents they still had the balls to ask how I was related to my great aunt who passed away. So I also showed them my stepmother's...
Complaint comments Comments Complaint country United States, Florida Complaint category Credit Cards

Amscot - Florida, Largo - Took my money

Posted:    ScrewedByAmscot
Complaint Rating:  38 % with 53 votes
I went to cash my check this morning at amscot. As they were counting my money I noticed it wasnt as much as I was paid. Then the guy comes over and gives me part of my check and hands me a receipt with a paper. He then tells me they showed I owed money and took it out without permission! They took almost 300 for a debt supposedly made in 2005? I have recieved no contact from them at all about this. Then when I called in corporate they tell me that I owed the money and too bad. I now cannot pay my rent and maybe on the street with my children! I did try to stay calm but yea, I flipped out in the...
Complaint comments Comments Complaint country United States, Florida, Largo Complaint category Loans

Amscot - Collections

Posted:    allycatt98
Complaint Rating:  74 % with 31 votes
Amscot advertises free money orders everywhere but be careful... They make you fill out a customer Check Cashing agreement (with your right thumbprint) that authorizes them to obtain credit reports and other information about you if you get a money order for $1000.00 and above. When you question them about it, they claim, "It may say we will obtain a credit report, but we don't. We don't even pull credit reports for the payday advances." Well then, why have it on your forms???? So there is a catch to free money orders with Amscot.
Additionally, I didn't realize that...
Complaint comments Comments Complaint country United States Complaint category Business & Finances

Amscot - Florida, Tampa - Money removed from prepaid card,illegally

Posted:    J.J
Complaint Rating:  75 % with 16 votes
I lost my first card, then called in for another they charged me $9.95 without telling me;I never recieved the card.Next, they sent me another card, charging me $9.95 without telling me, and now Im showing $0 balance....
Complaint comments Comments Complaint country United States, Florida, Tampa Complaint category Credit Cards

Amscot - Florida, Lakeland - Overchage

Posted:    Cruzie
Complaint Rating:  57 % with 7 votes
AMSCOT CUSTOMERS BEWARE!

I DID A PAY DAY LOAN WITH THIS AMSCOT AND WAS RIPPED OFF. I WROTE A CHECK FOR 331.00 AND WENT TO PAY BACK THE LOAN. THE TELLER TELLS ME I HAVE TO PAY BACK 441.00 AND HERE MY CHECK WAS FOR 331.00. I WAS TOLD IT WAS THE TELLERS ERROR WHO PUT THAT AMOUNT INTO THE COMPUTER SYSTEM ALTHOUGH WHAT THEY GAVE ME WAS 331.00 AND FOR SIGNING A LEGAL DOCUMENT ALTHOUGH I DIDN'T RECEIVE 441.00 I HAVE TO PAY THAT BACK. I WAS ROBBED FOR AN EXTRA 141.00 IN MY BANK ACCOUNT, THEY DID AN ELECTRONIC FUND ON MY ACCOUNT CHANGING MY PAY DAY LOAN AMOUNT ON THEIR OWN. I WAS TOLD...
Complaint comments Comments Complaint country United States, Florida, Lakeland Complaint category Loans

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